Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11141 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 15, 2012 — Rated 9 out of 10 by I.C. Zerorez Boise
What do you like about our products and services?

No residue and the carpets look exceptionally clean. A few spots did not come out but who knows why that happened.

Report a concern   November 12, 2012 — Rated 10 out of 10 by Jerry Lassley Zerorez Boise
What do you like about our products and services?

The communication, you were here when you said you would be and I like the way the carpet turned out.

Report a concern   November 9, 2012 — Rated 9 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

The clean seems to last longer than other companies. Friendly employees that are eager to share tehir products and service.

Report a concern   November 8, 2012 — Rated 10 out of 10 by John Rymer Zerorez Boise
What do you like about our products and services?

We were very impressed with the pre-clean product that was used. Really did a great job.

Report a concern   November 7, 2012 — Rated 10 out of 10 by K.M.S. Zerorez Boise
What do you like about our products and services?

The service was great and my carpet looks better than ever.

Report a concern   November 7, 2012 — Rated 10 out of 10 by L.M.H. Zerorez Boise
What do you like about our products and services?

I thought Dave Rigsby a perfect mix of knowledge, professionalism, and a sense of humor. He certainly knew his product and business and was rightfully proud of the job he did.

Report a concern   November 3, 2012 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

My carpets were in terrible shape, after ZEROREZ cleaning this week it is like having new carpet. The carpets are soft and extremely clean.

Report a concern   November 2, 2012 — Rated 9 out of 10 by O.H. Zerorez Boise
What do you like about our products and services?

Very professional and the carpet looks beautiful.

Report a concern   October 31, 2012 — Rated 5 out of 10 by P.R. Zerorez Boise
How did we disappoint you and what can we do to make things right?

It was misleading for Paul J. to advertise cleaning for $99 when the true cost is over $100 by the time we pay for you to dump your water!!!! Then I paid for a "little extra" so it was over $130 but THEN I hear the ad that says you will clean for $89. Wow!!!

Report a concern   October 29, 2012 — Rated 10 out of 10 by Bob Brock Zerorez Boise
What do you like about our products and services?

We were impressed with the way the work was completed and how the rugs cleaned up.
Dave went out of his way to see to our needs and requests. We would certainly recommend
Zerorez to anyone.

Report a concern   October 27, 2012 — Rated 10 out of 10 by P.P. Zerorez Boise
What do you like about our products and services?

No strong chemicals or soaps.Use natural oils

Report a concern   October 27, 2012 — Rated 10 out of 10 by Ann Carroll Zerorez Boise
What do you like about our products and services?

Your technician was efficient and professional. The pre-spray had a nice aroma and the carpet looked nice when the cleaning was complete.

Report a concern   October 27, 2012 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

It smells good and my carpet looks really good. It did take longer to dry in places that I thought it would. But overall, I am pleased.

Report a concern   October 21, 2012 — Rated 9 out of 10 by J.L.G. Zerorez Boise
What do you like about our products and services?

The communication with everyone was excellent from the settng of the appointment to the arrival of the Technician. The Technician was very pleasant and did an excellent job cleaning the rooms.

Report a concern   October 20, 2012 — Rated 8 out of 10 by H.O.L.P. Zerorez Boise
What could we do to improve?

Great service....thanks

Report a concern   October 19, 2012 — Rated 5 out of 10 by C.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The carpet looks good but took a LONG time to dry and have a "plastic" feel to them.

Report a concern   October 16, 2012 — Rated 10 out of 10 by Marie Graham Zerorez Boise
What do you like about our products and services?

No odor and clean feeling carpet without any residue.

Report a concern   October 15, 2012 — Rated 10 out of 10 by B.A. Zerorez Boise
What do you like about our products and services?

Friendliness of staff; nice job on carpet!

Report a concern   October 12, 2012 — Rated 1 out of 10 by J.A. Zerorez Boise
How did we disappoint you and what can we do to make things right?

We had a chair cleaned that was supposed to be $7 according to the website but ended up being $24. The cleaning ruined the chair by leaving all the marks from the cleaning tool.

Report a concern   October 12, 2012 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

The Toxin free application process and Dave was GREAT!

Report a concern   October 11, 2012 — Rated 8 out of 10 by B.R.A. Zerorez Boise
What could we do to improve?

did a great job, kept me well informed of the process.

Report a concern   October 9, 2012 — Rated 0 out of 10 by D.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

carpet is rough,lines all over the place

Report a concern   October 9, 2012 — Rated 10 out of 10 by Barb Leonard Zerorez Boise
What do you like about our products and services?

I just recommended you to my clients the Midtlings (I am a Realtor). They were as pleased as I was when you did my home. I will recommend you to all my clients.

Barb Malmstrom
Serenity Real EstatePhone number removed

Report a concern   October 8, 2012 — Rated 9 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

Good results. I am pleased and happy with the cleaning done on my carpet and furniture.

Report a concern   October 8, 2012 — Rated 9 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

Did a great job of removing the smells from pet urine

Report a concern   October 8, 2012 — Rated 10 out of 10 by T.B. Zerorez Boise
What do you like about our products and services?

Kaleb was very careful using corner guards. Also like no residue.
e. P

Report a concern   October 8, 2012 — Rated 10 out of 10 by Chuck Stadick Zerorez Boise
What do you like about our products and services?

The service was of highest quality, everything I had cleaned looked wonderful and the carpets felt so good to the bare feet. I am extremely pleased.

Report a concern   October 7, 2012 — Rated 9 out of 10 by Alan & Sharon Bingham Zerorez Boise
What do you like about our products and services?

We were alarmed to see our carpet wrinkle. Then it dried the next day it tightened.

Report a concern   October 4, 2012 — Rated 10 out of 10 by H.G. Zerorez Boise
What do you like about our products and services?

I appreciated very much the service and the fact that they would accommodate me on such notice. Had bridge club today, with a CLEAN carpet and gave cards to several of the ladies. Thank you so much; I'll be back!

Report a concern   October 4, 2012 — Rated 10 out of 10 by M.L. Zerorez Boise
What do you like about our products and services?

Your technician did a. Wry nice job of explaining your services & how they differed from the usual cleaning. Our carpets & floors look great. Nice job.


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