- Phone: 208-383-1000
based on 11526 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the carpet looks very clean, smells clean and is soft
The emplyees of Zerorez, Chris and Jeremy, were wonderful. They were pleasant and enjoyable to interact with. They did their job in a very timely manner. They explained Zerorez's policies to my satisfaction. They were very competent and cleaned our carpets and couch. My husband and I were very happy with the results. At this point, Zerorez will be the only Boise company we would use or recommend to friends in the area.
I wish I had given Chris and Jeremy a "tip", but unfortunately, I thought about it after they left. Please have Chris and Jeremy contact me. Thank you so much.
HOW GREAT THE CARPET LOOKS & YOUR GUY WAS POLITE AND EXPLAINED VERY WELL WHAT HE WAS GOING TO DO AND AFTER AGAIN WHAT TO EXPECT AS DRYING TIME.
EXCELLENT RESULTS.
The job that was done was phenomenal! The carpets looked great. The drying time was minimal. I liked the extraction method used. The people were great to work with and VERY helpful. If I could give them a rating above a 10, I would. I will definitely be calling again for the next cleaning and will recommend to all who ask (or don't ask!)
I paid quite a bit extra for a special chemical treatment in one of my rooms. The smell is worse in there now than it was before.
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The technicians were professional. We liked the cleaning.
I have been having carpets cleaned on a regular basis for 40+ years. Never have they been as clean and soft as when Zerorez cleaned them. I waited about 10 days before doing this feedback to see if the stains reappeared. They have not. They are very professional, showed up on time and went the extra mile. I am TOTALLY impressed and have recommended them several times in the last week. they are now my "Go To" carpet cleaners.
We did send out an email to 20 neighbors....The tech was great and the carpet looked good and seemed clean.....usually when we have our
carpets cleaned they tend to stand up(not in high traffic areas) for a few weeks.....in a few areas it didn't look too clean after it dried but
it could have been the lighting......
the great guys that did the work
Our VERY dirty carpet came out looking and feeling clean. Dave explained extra services available that would address issues with carpet, but at no time did I ever feel pressure to utilize those services. I really appreciate that! I was notified of arrival time, which insured I wouldn't have to spend my day off waiting around for someone to show up. You arrived when you said they would. Service was very professional yet friendly...a great combination. I have recommended Zerorez to several friends, and will continue to do so.
The carpets are so soft when you are done. I like the natural manner of cleaning the carpets. Please...huge thanks to, and appreciation for, Chris, who cleaned my carpets this past Saturday. He did a marvelous job, was friendly, efficient, thorough, and professional. I think he deserves a raise!!!!
Prompt, efficient, but most of all a great job. The cleaning and the cost was well worth it. Thanks, Marilyn
Great customer service, clean carpets, great smelling house, and timing was precise.
clean, clean!
No chemicals
Great service & my carpets look great. I just wish it was a little cheaper.
Good service happy with the carpet cleaning
Carpet is staying clean longer. Really liked getting the hard water stains off the bathroom tile. Have already recommended to friends.
Water-based cleaning - no chemicals. Friendly and efficient staff.
you use only hot water, no soap.
I like there is know chemicals used, so no smell. My couch dried fast and looks great.
Chemical free
Slightly faster drying time. No stiffness as it dried.
was able to get my carpet cleaned quickly and they did a good job.
I appreciate the persistent efforts to insure that there is complete satisfaction with any request. I completely satisfied with the 'empowered' water and lack of chemicals and the resulting 'odor' that remains with their use.
No chemicals, fast, and courteous.
I liked the fact that after the carpets were cleaned it did not leave a chemical smell. The carpet drying process was quick.
Service was quick, thorough, spots removed, price was right.
Great carpet cleaning job! Professional and knowledgeable tech. I would recommend them to anyone.
How clean my carpets are and the care that was taken to move furniture and replace it. He just seemed to go that extra mile for the customer.