Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 10, 2013 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

Tech was great and the end product (cleaning) was the best since coming to the Boise area

Report a concern   June 8, 2013 — Rated 10 out of 10 by Mike Brown Zerorez Boise
What do you like about our products and services?

Very easy to get ahold of and very prompt service. Accommodated my schedule to make things as easy as possible. No wet carpet smell when he got done. Will definitely use again!

Report a concern   June 8, 2013 — Rated 10 out of 10 by R.P. Zerorez Boise
What do you like about our products and services?

My carpet is clean, and the technician was throughout and friendly!

Report a concern   June 6, 2013 — Rated 9 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

No chemicals is great. The staff knew his business. The scheduling staff went out of their way to accommodate my schedule. My experience, overall, was great!

Report a concern   June 6, 2013 — Rated 9 out of 10 by Y.J. Zerorez Boise
What do you like about our products and services?

No Chemicals were used that could harm my dogs or 1 yr old grandaughter

Report a concern   June 5, 2013 — Rated 10 out of 10 by J.N. Zerorez Boise
What do you like about our products and services?

Safe for children and pets, prompt friendly service.

Report a concern   June 5, 2013 — Rated 10 out of 10 by Georgia Harris Zerorez Boise
What do you like about our products and services?

Your men were very business like, very efficient and did the cleaning 9iin a timely manner. They answered my questions, made recommendations and were very curtious. I'll have them come back for further work

Report a concern   June 5, 2013 — Rated 10 out of 10 by Tim Nelson Zerorez Boise
What do you like about our products and services?

carpet cleaning

Report a concern   June 5, 2013 — Rated 10 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

Being prompt. staying in contact about appointment. No chemicals.

Report a concern   June 4, 2013 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

Our floors look great! The work was fast and professional!

Report a concern   June 4, 2013 — Rated 10 out of 10 by M.S.L. Zerorez Boise
What do you like about our products and services?

Does a much better job than our other service. Dave is very knowlegable.

Report a concern   June 4, 2013 — Rated 9 out of 10 by D.K. Zerorez Boise
What do you like about our products and services?

The carpets truly feel clean, and so far are staying that way longer then before. Your workers seemed to really want our carpets to be clean and worked hard to accomplish that.

Report a concern   May 28, 2013 — Rated 9 out of 10 by A.W. Zerorez Boise
What do you like about our products and services?

No residue remnants.

Report a concern   May 27, 2013 — Rated 10 out of 10 by F.V. Zerorez Boise
What do you like about our products and services?

The rapid response and the great service.

Report a concern   May 27, 2013 — Rated 10 out of 10 by C.K. Zerorez Boise
What do you like about our products and services?

Made our carpet look new without the chemicals or the odor! This is absolutely the best service in town!

Report a concern   May 27, 2013 — Rated 10 out of 10 by N.K. Zerorez Boise
What do you like about our products and services?

I like the chemical-free cleaning process. Scheduling was efficient online. Customer service was excellent from confirming my online request to a phone call from the technician notifying us of his arrival.

Report a concern   May 26, 2013 — Rated 8 out of 10 by C.W. Zerorez Boise
What could we do to improve?

Don't drive over my landscaping and sprinklers when you back up and stay on my driveway. The work and cleaning was fine.

Report a concern   May 24, 2013 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

Carpets look great....will use zerorez again....Dave was very thorough and informative......may get another 20 years out of our carpet!

Report a concern   May 24, 2013 — Rated 9 out of 10 by R.F. Zerorez Boise
What do you like about our products and services?

Ray was excellent. He was very nice and listened to my concerns. Even went the extra mile to make sure I was pleased with the cleaning!

Report a concern   May 24, 2013 — Rated 10 out of 10 by S.T. Zerorez Boise
What do you like about our products and services?

no harsh chemicals and great customer service

Report a concern   May 22, 2013 — Rated 10 out of 10 by B.S.S. Zerorez Boise
What do you like about our products and services?

Efficient, accommodating, and friendly.

Report a concern   May 22, 2013 — Rated 5 out of 10 by T.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I thought the pet urine services are way overpriced. I could replace the carpet for the price of the treatment.

Report a concern   May 19, 2013 — Rated 10 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

Representative was very knowledgeable and professional. Answered all my questions and made suggestions when needed.

Report a concern   May 19, 2013 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Empowered water - lack of chemicals

Report a concern   May 19, 2013 — Rated 10 out of 10 by Robert Butner Zerorez Boise
What do you like about our products and services?

Friendly, prompt, Looks and feel great,

Report a concern   May 19, 2013 — Rated 10 out of 10 by N.L. Zerorez Boise
What do you like about our products and services?

Prompt, friendly service, carpet looks great, no yucky chemical smell or dirt-collecting residue.

Report a concern   May 19, 2013 — Rated 10 out of 10 by C.B. Zerorez Boise
What do you like about our products and services?

It was quick, clean, and affordable.

Report a concern   May 19, 2013 — Rated 5 out of 10 by R.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I love the way the carpet looks, but the pet smell is not gone after the bio treatment. If anything, the smell is stronger now.

Report a concern   May 17, 2013 — Rated 10 out of 10 by Harvey Boyette Zerorez Boise
What do you like about our products and services?

All stains were completed removed. It looked like new. The service man was very cordial and polite. He knew what he was doing.

Report a concern   May 17, 2013 — Rated 10 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

This is the 2nd time I've had you clean carpets and the same guy did the work. He is very thorough and they always come out looking great.


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