Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10703 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 30, 2012 — Rated 10 out of 10 by S.J. Zerorez Boise
What do you like about our products and services?

Reliable prompt service, quality workmanship, thoughtfullness of technician with regard to wearing shoe protectors and covering door to reduce amount of bugs, clean-cut professional technician.

Report a concern   July 30, 2012 — Rated 10 out of 10 by Rich & Marti Strub Zerorez Boise
What do you like about our products and services?

I like the feel and smell of the carpets, no soap smell or sticky feel.
The carpet looks great.

Report a concern   July 29, 2012 — Rated 10 out of 10 by Mark Olsen Zerorez Boise
What do you like about our products and services?

Professional and Customer Savvy from the first phone call through the appointment scheduling, carpet cleaning, information and assessment and clean-up afterwards. Truly a top pick in all respects. Reliable, consistent, fair price and great results. - Mark

Report a concern   July 28, 2012 — Rated 4 out of 10 by L.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Two areas did not dry in two days secondary to deep water saturation when cleaned. Both areas were dirty: one a traffic pattern from living room to kitchen; the second one by the garage door. My husband had to reclean both areas 3 times with our hoover steamer. This time I immediately put down dry towels and began the drying process by standing on them moving my weight heel/toe. The towels were very dirty after this, so I washed and dried them. The next two times the towels were wet, but clean enough to dry outside. It was a lot of work for both of us.

Report a concern   July 23, 2012 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

The service was great and we loved having our carpets cleaned with no chemicals. It is a wonderful service and Dave answered all our questions and took the necessary time to do the best possible job.

Report a concern   July 22, 2012 — Rated 9 out of 10 by James Lammle Zerorez Boise
What do you like about our products and services?

It's clean and less drying time then other carpet cleaners.

Report a concern   July 18, 2012 — Rated 9 out of 10 by L.H. Zerorez Boise
What do you like about our products and services?

I appreciated how the technician put up a temporary vinyl door to keep the cool air in while he was working and it was so hot outside. I did not feel I lost much air conditioning, also appreciated the latex overshoes he wore in the home to keep my newly clenaed rugs unsoiled.

Report a concern   July 17, 2012 — Rated 10 out of 10 by G.G. Zerorez Boise
What do you like about our products and services?

The stains came out of our carpet, it stayed wet longer then I thought it would.

Report a concern   July 17, 2012 — Rated 9 out of 10 by C.P. Zerorez Boise
What do you like about our products and services?

Carpet was clean without using soap so don't have to worry about residue!

Report a concern   July 15, 2012 — Rated 10 out of 10 by Gary Pickett Zerorez Boise
What do you like about our products and services?

the effeciency of the work and the friendliness of dave He did a great job and the carpet looks awesome Thanks

Report a concern   July 10, 2012 — Rated 10 out of 10 by Janet Huckstep Zerorez Boise
What do you like about our products and services?

You are on time. I appreciated the call prior to coming so were ready. Going through the rooms with me to check them over before beginning. Thanks for a great job.

Report a concern   July 10, 2012 — Rated 9 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

I'm very happy with the way the carpet looks. The technician was clean and very professional.

Report a concern   July 9, 2012 — Rated 10 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

On time, great personnel, clean carpet.

Report a concern   July 7, 2012 — Rated 8 out of 10 by M.D. Zerorez Boise
What could we do to improve?

all work O.K.

Report a concern   July 3, 2012 — Rated 10 out of 10 by L.R. Zerorez Boise
What do you like about our products and services?

I like that the cleaning process is safe for my young kids and pets. Dave was professional and did a good job cleaning our carpets. I have no complaints.

Report a concern   June 30, 2012 — Rated 10 out of 10 by S.K. Zerorez Boise
What do you like about our products and services?

no residue! cleanest my carpets have ever been! helpful and polite, went above and beyond

Report a concern   June 29, 2012 — Rated 10 out of 10 by K.R. Zerorez Boise
What do you like about our products and services?

The tech was on time and did a wonderful job cleaning my carpets. It was quick and easy.

Report a concern   June 27, 2012 — Rated 10 out of 10 by T.M. Zerorez Boise
What do you like about our products and services?

Really works. Super clean carpets and a great value. Very professional service.

Report a concern   June 26, 2012 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

It got our carpet clean without leaving residue. The person who cleaned the carpets was friendly and knowledgeable. There also weren't any high-pressure sales.

Report a concern   June 24, 2012 — Rated 10 out of 10 by R.A. Zerorez Boise
What do you like about our products and services?

Now 24 hours after cleaning it's kinda hard to tell how long it's going to "last". Of course it looks great and the "cleaner" did a great job helping me flush out a hiding cat! Longevity is the true measure of a carpet cleaning. Ask me in 90 days....So far so good!

:^]

Report a concern   June 22, 2012 — Rated 10 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

No chemicals used our carpets look wonderful

Report a concern   June 21, 2012 — Rated 5 out of 10 by M.R. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Did a great job, but quoted over the phone the stairs would be done. When they arrived, the gentleman said the stairs would be extra. Felt like it was a big oversell of services. The original quote of 105.00 ended up being 398.00. Will decide if we are goihg to go forward with using them for our downstairs. Again, very happy with how the carpet came out.

Report a concern   June 20, 2012 — Rated 10 out of 10 by J.A.A.L. Zerorez Boise
What do you like about our products and services?

Dave did an excellent job we highly recommend. Very quick response and did a very detailed job. Thank you! Call them up and he will make your house as clean as mine today!!!


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