Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 17, 2013 — Rated 7 out of 10 by P.K. Zerorez Boise
What could we do to improve?

we ask for a price on cleaning two recliner chairs he said he would have to check and call us back, he never did.

Report a concern   May 16, 2013 — Rated 9 out of 10 by A.L. Zerorez Boise
What do you like about our products and services?

We like that no harmful chemicals are used and left on our carpets. Carpets look and feel clean!

Report a concern   May 14, 2013 — Rated 9 out of 10 by G.R. Zerorez Boise
What do you like about our products and services?

Carpets look great and doggie stains and odor are gone.

Report a concern   May 14, 2013 — Rated 10 out of 10 by F.B. Zerorez Boise
What do you like about our products and services?

They did a very professional job at a reasonable price!

Report a concern   May 13, 2013 — Rated 7 out of 10 by A.W. Zerorez Boise
What could we do to improve?

I don't know if you could improve on our carpet service. Unfortunately, we were extremely late on having our carpet cleaned and we need duct Last name removed which I knew in the back of my mind but in denial---knowing it would be expensive and not affordable for us. Thanks so much for your advice and really trying to get our carpet cleaned. It does look very nice. First name removed

Report a concern   May 13, 2013 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

Ray was very prompt, polite and professional. He did the job in a timely manner and did a really good job. The living room in particular was a challenge, spots etc., but he did a very good job.

Report a concern   May 10, 2013 — Rated 10 out of 10 by J.K. Zerorez Boise
What do you like about our products and services?

It works great. Techs are friendly and knowledgeable

Report a concern   May 9, 2013 — Rated 9 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

Dave has cleaned our carpets before and is friendly and professional. I like that my carpets come clean with out chemicals and I can feel good about our dog and the family laying on the carpet afterwards. The carpets dry fast and look great. Zerorez has removed many stains which I have been unable to get out of my carpet. I would definitely recommend Zerorez to my friends.

Report a concern   May 8, 2013 — Rated 10 out of 10 by Carol Pelazini Zerorez Boise
What do you like about our products and services?

The service man was very polite and courteous. He was informative, friendly and efficient; comfortable to have in our home. The carpet looks great after he cleaned it with Zerorez. I have had other cleaners in the past and it is true; the carpet retains the soap and doesn't feel as clean. Our carpets now are lighter, cleaner feeling and the nap seems to have been restored-more bouncy when you walk! Thank you.

Report a concern   May 6, 2013 — Rated 10 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

Your service good and your service tech was awesome.

Report a concern   May 4, 2013 — Rated 10 out of 10 by Laura Louis Zerorez Boise
What do you like about our products and services?

Cleans well without chemical smell or residue. I don't have to worry about airing out the house or letting my kids walk barefoot on the carpet. Lack of residue will help my carpets stay clean and will make them last longer.

Report a concern   May 1, 2013 — Rated 10 out of 10 by T.K.O.B. Zerorez Boise
What do you like about our products and services?

I just thought it did a good job on the carpet and the service person was nice and professional

Report a concern   May 1, 2013 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

I like their service and the products they use. There is no chemical smell.Carpet is left soft and clean.

Report a concern   May 1, 2013 — Rated 10 out of 10 by R.F. Zerorez Boise
What do you like about our products and services?

no soapy residue, very friendly service, professional and the drying time was excellent

Report a concern   April 30, 2013 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

The price was good and the carpets looked great

Report a concern   April 30, 2013 — Rated 10 out of 10 by Nancy Plummer Zerorez Boise
What do you like about our products and services?

The carpet looks great and no chemicals. The serviceman answered all my questions and was very professional.

Thanks

Nancy

Report a concern   April 29, 2013 — Rated 8 out of 10 by S.Z. Zerorez Boise
What could we do to improve?

On my last contact for this appointment, she said we had to have at least a $200 order. I didn't like that at all. WE have had you come twice. Since the first visit was a nice order, you honored this visit though it was under $200. This could affect any further orders.

Report a concern   April 28, 2013 — Rated 10 out of 10 by J.A.M. Zerorez Boise
What do you like about our products and services?

Our carpets look great!

Report a concern   April 28, 2013 — Rated 2 out of 10 by S.U. Zerorez Boise
How did we disappoint you and what can we do to make things right?

This was my second service. The first one was excellent, the young man spent a good amount of time cleaning my carpet with very little time wasted in unimportant conversation and. I was thoroughly pleased. Second one good. Too much small talk, and little time cleaning the carpet. Paid $30 extra to have a wine stain removed and it is only slightly lighter and he said that it was gone. I am not happy with this cleaning.

Report a concern   April 26, 2013 — Rated 10 out of 10 by S.O. Zerorez Boise
What do you like about our products and services?

It was quick, my carpets were cleaned, and my house feels much cleaner!

Report a concern   April 26, 2013 — Rated 10 out of 10 by Dudley Chiropractic Zerorez Boise
What do you like about our products and services?

Great Staff! Easy to schedule. We had one spot on the carpet in our office that we had been told was basically ruined and there was nothing that could be done. Dave wasn't sure what he could do either, but he ended up improving the dark spot by about 90%! Fantastic. We will use this service again as well as recommend it to others.

Report a concern   April 26, 2013 — Rated 10 out of 10 by Trish Nixon Zerorez Boise
What do you like about our products and services?

GReat job cleaning our carpets, very personable staff who does the work.

Report a concern   April 25, 2013 — Rated 10 out of 10 by M.S.L. Zerorez Boise
What do you like about our products and services?

The cleaning was complete . when we vacuumed very little fiber of dirt came out.

Report a concern   April 24, 2013 — Rated 9 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

Efficient and clean. Great job cleaning our carpets and our shower tile.

Report a concern   April 24, 2013 — Rated 10 out of 10 by L.A. Zerorez Boise
What do you like about our products and services?

Great service, very polite employees.

Report a concern   April 24, 2013 — Rated 10 out of 10 by T.H. Zerorez Boise
What do you like about our products and services?

very good job.

Report a concern   April 23, 2013 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

Non soap, non chemicals and it dried fast

Report a concern   April 23, 2013 — Rated 9 out of 10 by P.F. Zerorez Boise
What do you like about our products and services?

Very thorough and complete in explaining services and process. Carpets look and feel clean.

Report a concern   April 22, 2013 — Rated 10 out of 10 by Nicole Goodlett Zerorez Boise
What do you like about our products and services?

That it did not have a chemical or fragrant smell

Report a concern   April 19, 2013 — Rated 10 out of 10 by Vicki Doerr Zerorez Boise
What do you like about our products and services?

You use no chemicals and leave no residue


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