Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11708 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 17, 2014 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

Awesome service technician, was very customer oriented and very detailed in his work! Corbin was amazing.

Report a concern   November 15, 2014 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

The cleaning was done very professionally and in a very short time. All the carpet look wonderful and we were very pleased

Report a concern   November 15, 2014 — Rated 9 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

Very efficient and courteous technician. Our carpets were very dirty and they came out fantastic. Did the job very well

Report a concern   November 14, 2014 — Rated 7 out of 10 by K.B. Zerorez Boise
What could we do to improve?

The carpet took WAY too long to dry, I thought. It's a short pile kind of shag, so maybe other types of carpet dry faster, but it took mine well over 12 hours to not feel wet.

Report a concern   November 13, 2014 — Rated 10 out of 10 by M.L. Zerorez Boise
What do you like about our products and services?

Zerorez did a very nice job cleaning our carpets & vinyl floors, they came out beautiful. The technician was polite and prompt. He let me know before hand when to expect him, which allowed me the opportunity to complete the prep before he came in to complete the service. I gave him a little extra for his excellent service, I hope that he receives the bonus for a job well done. Thank you--Name removed

Report a concern   November 13, 2014 — Rated 10 out of 10 by B.F. Zerorez Boise
What do you like about our products and services?

The carpet feels clean when it dries, and the service is friendly.

Report a concern   November 13, 2014 — Rated 10 out of 10 by M.P. Zerorez Boise
What do you like about our products and services?

Very nice gentleman that did that work. I think his name was Nate. Very professional.

Report a concern   November 13, 2014 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

the service people were very efficient.

Report a concern   November 13, 2014 — Rated 10 out of 10 by T.B. Zerorez Boise
What do you like about our products and services?

I appreciated the on-time service, and the professionalism of Nick!

Report a concern   November 13, 2014 — Rated 10 out of 10 by P.D. Zerorez Boise
What do you like about our products and services?

carpet looks great. cleaned folding chairs I use for picnics. they look great.

Report a concern   November 13, 2014 — Rated 10 out of 10 by B.N. Zerorez Boise
What do you like about our products and services?

I like that you don't use soaps or anything that creates a lingering smell. My husband is very sensitive to odors so this was the primary reason I chose your company. The service was great and our carpets look wonderful. Thanks!

Report a concern   November 12, 2014 — Rated 8 out of 10 by V.S. Zerorez Boise
What could we do to improve?

Your call center indicated my bill would be less than it was, but the cleaners where first class.

Report a concern   November 11, 2014 — Rated 10 out of 10 by R.M. Zerorez Boise
What do you like about our products and services?

Fantastic results. I am amazed how good my carpets look and how clean they feel--no crunchy carpets when the carpets dried.

Report a concern   November 11, 2014 — Rated 9 out of 10 by C.M. Zerorez Boise
What do you like about our products and services?

It's clean and residue-free.

Report a concern   November 10, 2014 — Rated 8 out of 10 by S.K. Zerorez Boise
What could we do to improve?

I had just painted the baseboards and they got black marks in a few tight spots. I just touched them up again. Probably unavoidable in a corner?

Report a concern   November 10, 2014 — Rated 9 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

Service was prompt, Robert was knowledgeable, friendly, explained the process to us, did a great job on our carpets, and then called to let us know when he was done! LOVE that there are no chemicals, the carpet just FEELS great to walk on.

Report a concern   November 10, 2014 — Rated 8 out of 10 by S.C. Zerorez Boise
What could we do to improve?

My husband did this as a gift to me. While the easy to move furniture was out of the way (I wouldn't expect the large pieces moved because under the couches doesn't get walked on very often), I saw that several items that could easily be moved aside (a tote bag of papers) had been cleaned around.
I am bummed to say that 3 days later I could see the "old dirt" starting to show again.

Report a concern   November 10, 2014 — Rated 9 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

The technician that came to clean the carpets was great. He was very polite and was knowledgeable about the products. He wore his shoe protectors in the house. We were very satisfied with his work and would recommend Zerorez to others. Thank you.

Report a concern   November 10, 2014 — Rated 8 out of 10 by K.A. Zerorez Boise
What could we do to improve?

I have had zerorez 3 times. The first two times my hallway was considered one area. This time the employee said it had to be considered 2 areas, costing me an additional $30. I am unhappy with that, but happy with my carpets.

Report a concern   November 10, 2014 — Rated 10 out of 10 by Beverly Tuttle Zerorez Boise
What do you like about our products and services?

Fast, friendly, and good workers. Carpet much improved.

Report a concern   November 9, 2014 — Rated 10 out of 10 by Chuck Parsons Zerorez Boise
What do you like about our products and services?

I'm convinced your method of cleaning is the best available. I was expecting good service, but the team you sent to clean my carpets was prompt, skilled and efficient. I was impressed.

Report a concern   November 9, 2014 — Rated 10 out of 10 by Lorraine Graves Zerorez Boise
What do you like about our products and services?

Corbin did a great job. He explained everything before he did it. He was very polite and friendly. I was surprised with the amount of soap that came out of the carpets - lesson learned!

Report a concern   November 8, 2014 — Rated 10 out of 10 by Fran Thompson Zerorez Boise
What do you like about our products and services?

This is the best carpet cleaning we have ever had!!

Report a concern   November 6, 2014 — Rated 10 out of 10 by Kathleen Cunningham Zerorez Boise
What do you like about our products and services?

Your employees are very courteous and professional. Your service leaves my carpets clean and soft. They dry very quickly.

Report a concern   November 5, 2014 — Rated 10 out of 10 by Carol Nickel Zerorez Boise
What do you like about our products and services?

Thorough and considerate. Punctual

Report a concern   November 4, 2014 — Rated 9 out of 10 by S.E.S. Zerorez Boise
What do you like about our products and services?

Rugs were clean after they were done. Thanks

Report a concern   November 4, 2014 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

No hassle and the carpets look great!

Report a concern   November 4, 2014 — Rated 9 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

The quality of work appears to be good and the job was finished promptly.

Report a concern   November 3, 2014 — Rated 7 out of 10 by T.L. Zerorez Boise
What could we do to improve?

Have better communication between your call center and technitions.

Report a concern   November 2, 2014 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

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