- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
price was fair and the process was quick
I like how quickly the carpet dries, the professionalism of the people, and the quality fo the work.
I'm very pleased with how the carpets turned out. I was very impressed with the two young men who did the cleaning. They were very polite, worked hard and did an excellent job.
Safe for pets and babies, technician was very friendly and did a great job!
Maybe take more time to dry carpet and make sure it is really clean. Shampooed yesterday at 12:30 and still wet spots tonight at 10 some 32 hours later.
I live in a small townhome and I understood the Livingsocial covered 3 rooms. When the tech got here he said my living room/ dining room were considered 2 rooms, although I understand they do function as 2 rooms, the area is very small with no walls between. I was very disappointed when he said I had to choose between my dining room and very small (measures 3' x 6') hallway. So what I got cleaned is a bedroom, my small living room and a tiny hallway. I'm not sure I would return to your business. Perhaps you could sell your services by the square foot, because I know my rooms are considerably smaller than most.
You were so accommodating of our schedule and had immediate availability. The carpets look great! I look forward to seeing whether the "clean" sticks or if the stains come up in the next week as they have with other companies. I can't believe how good my two upholstered chairs look after you cleaned them. Thanks so much!
No chemicals, safe for the environment! Very professional and courteous customer service.
Fast, thorough, respectful of our home; and the carpets and upholstery are clean, smell great, and hygienic. Thank you. Owner, Dave, is accommodating and a hard worker.
No chemicals is great! My house smelled good without artificial smell. Plus the guys were knowledgeable, professional and very friendly. I already referred my realtor to use your service.
I appreciate the way the scheduling is handled, the courteous service, and the fast drying
Timely, courteous, and great results
Cleaned the carpets to look like new.
I have already recommended Zerorez to a friend. Your technician was very professional and helpful, and you responded to my emergency very well. Thanks for cleaning up after us!!!
alert and creative
Everything!
Cleaning g grout in master shower looked as if he did nothing. I cleaned it Fter zeroed was here with. Insofar and a toothbrush and it now looks 100 times better.
Excellent job -- carpet looks and feels brand-new when the job is done. Excellent service
Professionalism
My carpet is SOFT and CLEAN!!!!! Your tech Todd did a wonderful job!!!
Timely, friendly, professional.
we have one area 3x5 that still doesn't look clean
Fantastic job Amy! My 14 year old carpets look like new again! ZEROREZ has far better carpet cleaning technology and it shows in the finished product! Guess what! She cleaned the upholstery and carpeting in my, very old, 1991 Oldsmobile! Sparkles like the day it was driven off the sales lot! Thank you Amy and ZEROREZ !!!!!!!
Yesterday we had our carpets cleaned. Robert finished about 6:45 and advised that
the drying time is approx. 6 hours. I was a bit surprised at this as your procedure states
it uses less water and drys faster. Other carpets we have done were completely dry by 2-4 hours.
He did use "a new machine like a car wash" . We still have wet/ damp spots today after 6 pm .
2 of the smaller rooms are pretty dry now but our master bedroom has the damp spots.
The main reason we wanted the carpet done was for some of the traffic area in the master
it did not look much different
and he advised to wait till it dried .This carpet is Stain Masters
high end carpet just over a year old. We thought that the carpet would look a lot better than it
does ,as it looks like just water and towels were used. Also Very surprised it still feels damp
in several areas and a bit of a musty smell now.
Your company came recommended and we felt you should be aware of this. Your price was equal
to or a bit more than other companies but we expected a difference. We understand that it is now a holiday weekend and hope we might touch base the 1st of the week with you. Please understand Robert was very nice and friendly and we have no concerns of him personally.
Customer Name: Name removed
Address: 2785 N Snow Goose Way
City, St. ZIP: Meridian, id 83646
Country: USA
Telephone: Phone number removed
E-Mail Address: Email address removed
Customer ID: 3311
Very pleased with the feel of the carpet and the cleanliness!
I like your results of fresh smelling clean carperting and how carefull you are while cleaning my carpets.
Pay a little more attention to the edges, especially in high traffic areas
I liked Dave, he took the time to make me feel like the job was done right. This time however, although the guy was very nice, he seemed a bit in a hurry and the carpets didn't seem to be as clean as they were in the past but Im not sure whether it's the carpets wear or perhaps they would have been cleaned better if more time had been spent on them but I'm not sure. Anyway, The carpets look ok but I'm not sure if they were done the best way they could have been but I still love Zerorez.
I was skeptical, but the over 12 yr old on the stair rug looked brand new. We were greatly impressed. The team that cleaned rugs were friendly courteous professional hard workers. They made it look so easy. Thank you Zerorez.
very friendly and informative