Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 16, 2014 — Rated 10 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

good service nice product

Report a concern   July 16, 2014 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

I liked the prompt service- I called to schedule and was given multiple options of availability including one only 2 days away. Nice not to have to wait a week or more to be fit in!

Report a concern   July 16, 2014 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

THE TECHS ARE VERY FRIENDLY, WELL TRAINED AND VERY RESPECTFULL OF MY HOME AND MY NEEDS.
THEY SHOW UP ON TIME AND ARE VERY THUROUGGH

Report a concern   July 15, 2014 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

The young men were very personable; explained what they would be doing; let us ask questions; explained other services that are available. They were prompt and did an excellent job

Report a concern   July 14, 2014 — Rated 10 out of 10 by Bob Jillings Zerorez Boise
What do you like about our products and services?

Quick, clean service at a reasonsble price

Report a concern   July 14, 2014 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

Service is very good and if you are not happy with the way your carpet looks you take care of it quickly!!!

Report a concern   July 14, 2014 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

everything!!!

Report a concern   July 12, 2014 — Rated 10 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

The spots on the carpet do not return. Dries quickly. No chemicals or soaps.
I have already told several people about Zerorez.

Report a concern   July 12, 2014 — Rated 10 out of 10 by Mary Ann Jorden Zerorez Boise
What do you like about our products and services?

Robert and Corbin did a wonderful job. We were impressed by the knowledge they had about the product. Additional services were offered but we never felt pressured to accept them. We were impressed by the protectors they used on corners and the protectors they wore on their shoes each and every time they entered our home. They were pleasant, courteous and very helpful. It's refreshing to receive such great customer service in a world where customer service is almost a thing of the past.

Report a concern   July 11, 2014 — Rated 10 out of 10 by Janet Huckstep Zerorez Boise
What do you like about our products and services?

The technicians are always helpful. They let you know if something is going to work and if you really need that particular product. They are on time (a big issue for me)

Report a concern   July 11, 2014 — Rated 10 out of 10 by C.M. Zerorez Boise
What do you like about our products and services?

Fast,clean and professional service. Very happy with job done. Especially liked the brush that cleaned all the dog hair.

Report a concern   July 11, 2014 — Rated 10 out of 10 by B.G. Zerorez Boise
What do you like about our products and services?

You are reliable and do a fantastic job. We have had carpets cleaned, duct cleaning and tile cleaning and each job was done to a high standard.

Report a concern   July 9, 2014 — Rated 10 out of 10 by Michelle Smidt Zerorez Boise
What do you like about our products and services?

The thoroughness of the technician. He really spent a lot of time on the carpet so it made me feel like he did a good job. He was also good at explaining the options I asked him about but he didn't try to push extra products or services on me. I appreciated that. My carpet looks great!

Report a concern   July 9, 2014 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

So far (day three) the cleaning looks as it was promoted to look - love the cleanliness and the lack of "smells or chemicals" residue. The services were great! Personable and friendly but efficient!

If you want to share our name, please just say the "Russons", not first names please.

Report a concern   July 8, 2014 — Rated 10 out of 10 by C.L. Zerorez Boise
What do you like about our products and services?

No soap residue and dried fast. Service was great. Thanks

Report a concern   July 7, 2014 — Rated 9 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

I like no soap residue, deodorizing, and stanitizing. I like that it dries quickly. I also appreciated your friendly and helpful service provider. My carpets are great, and my house smells clean. This is very important to me because of my asthma and environmental allergies.

Report a concern   July 7, 2014 — Rated 10 out of 10 by N.T. Zerorez Boise
What do you like about our products and services?

no chemicals

Report a concern   July 7, 2014 — Rated 10 out of 10 by J.P. Zerorez Boise
What do you like about our products and services?

Clean, great employees, fast

Report a concern   July 6, 2014 — Rated 7 out of 10 by M.Y. Zerorez Boise
What could we do to improve?

Lower your prices

Report a concern   July 6, 2014 — Rated 10 out of 10 by J.K. Zerorez Boise
What do you like about our products and services?

Your team was organized, courteous, and professional. While it has only been 24+ hours since they cleaned our carpets, it appears they did a good job...we have no complaints. In fact, we are very pleased with how they look, feel and do not smell.

Report a concern   July 6, 2014 — Rated 10 out of 10 by L.M.G. Zerorez Boise
What do you like about our products and services?

The carpets look terrific after Zerorez, great job by technician.

Report a concern   July 5, 2014 — Rated 10 out of 10 by L.D. Zerorez Boise
What do you like about our products and services?

There are no chemicals used; no soap residue, to collect dirt; without soap or chemicals it is very effective. I am a home stager and recommend Zerorez to all my clients. In addition to knowing we will all be happy with the outcome, Dave's team is very accommodating and professional.

Report a concern   July 5, 2014 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

fast service, chemical free

Report a concern   July 3, 2014 — Rated 9 out of 10 by J.L.I. Zerorez Boise
What do you like about our products and services?

No chemicals, pleasant employee who seemed competent and knowledgable, complete explanation of services. Didn't try to change my mind and talk me into something I didn't want or need.

Report a concern   July 3, 2014 — Rated 10 out of 10 by K.M. Zerorez Boise
What do you like about our products and services?

Prompt, Explained completely the whole process and then showed me what the new brush technic could do for me, as a result I choose to go with it. Very pleased, will definately do it again.

Report a concern   July 3, 2014 — Rated 10 out of 10 by Cindy Hughes Zerorez Boise
What do you like about our products and services?

The service was the BEST! Amy explains everything that they were going to do. They even removed some spots that I didn’t think would ever come out. They did over 5 rooms and stairs in less than 3hrs. We were very pleased at the way all the carpets looked and will be calling on them again.

Report a concern   July 3, 2014 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Dave and crew do a fantastic job.

Report a concern   July 2, 2014 — Rated 10 out of 10 by S.L. Zerorez Boise
What do you like about our products and services?

Robert was very prompt, nice and professional. He did a great job working on the traffic patterns. The carpet looks great. Although the carpet was still damp this morning.

Report a concern   July 2, 2014 — Rated 10 out of 10 by Lauri Frost Zerorez Boise
What do you like about our products and services?

Your product gets out stains that no other company has been able to do. Last year I moved into a rental and there were several stains in the carpeted areas (even though it was a newer home). I recently moved out and the landlord asked who I had cleaned the carpets as they have never looked so good!!!!! Stains were gone.

Report a concern   July 2, 2014 — Rated 10 out of 10 by R.M. Zerorez Boise
What do you like about our products and services?

all carpets look great!!!


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