- Phone: 208-383-1000
10976 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked the prompt service- I called to schedule and was given multiple options of availability including one only 2 days away. Nice not to have to wait a week or more to be fit in!
THE TECHS ARE VERY FRIENDLY, WELL TRAINED AND VERY RESPECTFULL OF MY HOME AND MY NEEDS.
THEY SHOW UP ON TIME AND ARE VERY THUROUGGH
The young men were very personable; explained what they would be doing; let us ask questions; explained other services that are available. They were prompt and did an excellent job
Quick, clean service at a reasonsble price
Service is very good and if you are not happy with the way your carpet looks you take care of it quickly!!!
everything!!!
The spots on the carpet do not return. Dries quickly. No chemicals or soaps.
I have already told several people about Zerorez.
Robert and Corbin did a wonderful job. We were impressed by the knowledge they had about the product. Additional services were offered but we never felt pressured to accept them. We were impressed by the protectors they used on corners and the protectors they wore on their shoes each and every time they entered our home. They were pleasant, courteous and very helpful. It's refreshing to receive such great customer service in a world where customer service is almost a thing of the past.
The technicians are always helpful. They let you know if something is going to work and if you really need that particular product. They are on time (a big issue for me)
Fast,clean and professional service. Very happy with job done. Especially liked the brush that cleaned all the dog hair.
You are reliable and do a fantastic job. We have had carpets cleaned, duct cleaning and tile cleaning and each job was done to a high standard.
The thoroughness of the technician. He really spent a lot of time on the carpet so it made me feel like he did a good job. He was also good at explaining the options I asked him about but he didn't try to push extra products or services on me. I appreciated that. My carpet looks great!
So far (day three) the cleaning looks as it was promoted to look - love the cleanliness and the lack of "smells or chemicals" residue. The services were great! Personable and friendly but efficient!
If you want to share our name, please just say the "Russons", not first names please.
No soap residue and dried fast. Service was great. Thanks
I like no soap residue, deodorizing, and stanitizing. I like that it dries quickly. I also appreciated your friendly and helpful service provider. My carpets are great, and my house smells clean. This is very important to me because of my asthma and environmental allergies.
no chemicals
Clean, great employees, fast
Your team was organized, courteous, and professional. While it has only been 24+ hours since they cleaned our carpets, it appears they did a good job...we have no complaints. In fact, we are very pleased with how they look, feel and do not smell.
The carpets look terrific after Zerorez, great job by technician.
There are no chemicals used; no soap residue, to collect dirt; without soap or chemicals it is very effective. I am a home stager and recommend Zerorez to all my clients. In addition to knowing we will all be happy with the outcome, Dave's team is very accommodating and professional.
fast service, chemical free
No chemicals, pleasant employee who seemed competent and knowledgable, complete explanation of services. Didn't try to change my mind and talk me into something I didn't want or need.
Prompt, Explained completely the whole process and then showed me what the new brush technic could do for me, as a result I choose to go with it. Very pleased, will definately do it again.
The service was the BEST! Amy explains everything that they were going to do. They even removed some spots that I didn’t think would ever come out. They did over 5 rooms and stairs in less than 3hrs. We were very pleased at the way all the carpets looked and will be calling on them again.
Dave and crew do a fantastic job.
Robert was very prompt, nice and professional. He did a great job working on the traffic patterns. The carpet looks great. Although the carpet was still damp this morning.
Your product gets out stains that no other company has been able to do. Last year I moved into a rental and there were several stains in the carpeted areas (even though it was a newer home). I recently moved out and the landlord asked who I had cleaned the carpets as they have never looked so good!!!!! Stains were gone.
all carpets look great!!!
good service nice product