- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the stain removing qualities of the pre-spray. I also like how well the carpets looked and how there was no offensive odor that can accompany a steam cleaning of carpets.
The people that cleaned were very efficient in what they did.
The bathroom tile is fantastic. Other carpet areas are good. We appreciate having Zerorez come out. Josh was very helpful and answered all the questions we had.
very thorough, polite, carpet was cleaner than it has ever been
My carpets look like they did when I bought them
The two young men who came to my house were very friendly and knowledgeable about the cleaning method. They did the job as expected and my carpet looks new. The carpet was mostly dry by evening. This was the best carpet cleaning I have had done. I will gladly recommend you.
We are pleased with how clean our carpets are and also, we loved the two who served us...very professional!
doesn't smell, dried quickly and the service people were great
I like not using any soap. The carpet looks and feels great. Thank you for doing a great job!!
clean all the carpets you were contracted to do.
Very efficient
Great price
The quality of the carpet cleaning, my carpets have not looked this nice in years. Stains, that I thought would never come out are gone.
no chemicals, no returning of spots on the carpet
Outstanding service AND performance1
Josh and Manny did a great job.
The house looks and smells better and I KNOW it's clean now!
Easy to make an appointment,
Called a day ahead to confirm the time frame
Called again 30 minutes before arrival; arrived on time!
Professionals (Amy & Nick) were knowledgable about their product and demonstrated
Zerorez's excellent chemical-free cleaning of carpets!
They were courteous and friendly, and at all times, showed respect for our household
I will choose Zerorez for all future cleaning needs!
I like the fact that you returned to my home to finish the job to my satisfaction---and did that with courtesy and a desire to please. My carpet looks much better now. Thanks so much.
Your associates were very professional, friendly and did a very good job. I had a lot of traffic through my house last week and so far the carpets have held up.
There is an oder and the traffic areas are still dark.
the lack of chemicals and no residue
It feels very clean, but doesn't have any smells after.
Our carpet looks great! Dried fast. Feels clean.
worked well and very nice man who came to the house
The service provided to us by Dave was extremely professional and also very fast. Our carpets look like new and they did an exceptional job on our persian rugs. The water technique they use instead of the chemical route was great. All in all this was a good experience and we will highly recommend it to our friends and family.
Thanks Dave
The carpet had so much residue/dirt after Zerorez cleaned our carpets that we rented a carpet cleaner and recleaned our carpets. There was so much dirt that came up from the carpet that I was shocked, it was liked they were never cleaned. I was extremely disappointed.
You're friendly, prompt, and our carpets look and feel great.
I have already recommended your services. The appearance was improved and all visible spot were gone. Once the carpet was completely dry the difference in the way the carpet felt was dramatic. Dave fully explained what options were available to achieve the results that were delivered. Cleaning was started on schedule and completed in a deliberate manner. Thanks, Steve at Boise Synthetics
Traffic patterns in the carpet were not removed. They are lighter, but still there. The technician said that I mustn't expect them to go away, so I didn't pursue it further. But if I were asked by a friend to recommend a carpet cleaner, I could only tell her the whole story ---that if she chooses Zerorez, dirt spots will appear lighter, but will not be removed.
No sticky tacky soap
I really appreciated that they came in to do what I asked them to do. They were not pushy about selling additional products, even the carpet protection. They asked if I had any questions, and I asked about the carpet protection. Then he recommended that it would be a wise choice, and explained why it should be done. They didn't spend that time telling why they are better, but why we needed to do protection. He also explained what we could do to help keep our carpet cleaner. It was as if they believed so firmly in their product that it would show for itself. They did not need to "sell" me anything else. Sure enough after they were done, I was sold. I will use them again in the future. Thank you for not trying to sell me on your product, but thank you for believing in your product enough to do the job I asked for.
Quality product and employees.
Smells good