Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 15, 2014 — Rated 8 out of 10 by V.H. Zerorez Boise
What could we do to improve?

I thought your company did just fine.
Amy was our technition and was a very hard worker, very pleasant and we were comfortable having her in our house. Amy took a lot of time explaining how it works and what she was doing.
our carpets are cleaner and the house smells better. we just have to get this done more often.

Vickie Atkinson

Report a concern   October 15, 2014 — Rated 10 out of 10 by S.D.J. Zerorez Boise
What do you like about our products and services?

How clean my carpets are and the sped which the technician did the job.

Report a concern   October 15, 2014 — Rated 10 out of 10 by M.J. Zerorez Boise
What do you like about our products and services?

Corbin was very informational and very professional in his services~

Report a concern   October 14, 2014 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

great customer service. every effort is given to clean carpets as clean as new.

Report a concern   October 13, 2014 — Rated 8 out of 10 by B.S. Zerorez Boise
What could we do to improve?

Use more fans, our carpets took almost 24 hours to dry

Report a concern   October 13, 2014 — Rated 10 out of 10 by T.A.R.R. Zerorez Boise
What do you like about our products and services?

My carpet looks great and there is no odor.

Report a concern   October 12, 2014 — Rated 10 out of 10 by C.T. Zerorez Boise
What do you like about our products and services?

Luv your service! Was disappointed that I talked with initial set up about cleaning my shower. Technician did not bring correct equipment. Disappointed, since I told them that was an area I wanted clean!

Report a concern   October 12, 2014 — Rated 10 out of 10 by T.S. Zerorez Boise
What do you like about our products and services?

No residue. Safe for pets.

Report a concern   October 11, 2014 — Rated 7 out of 10 by I.C. Zerorez Boise
What could we do to improve?

Prices quoted were not same as charged. Some areas of rug still very damp after 33 hrs of drying time.

Report a concern   October 11, 2014 — Rated 10 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

Great service and high quality results.

Report a concern   October 11, 2014 — Rated 10 out of 10 by L.W. Zerorez Boise
What do you like about our products and services?

Greatly

Report a concern   October 11, 2014 — Rated 3 out of 10 by K.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I was disappointed in the guy who came to clean our carpet. He was more interested in trying to sell me on his personal business of health products of his multi-level marketing scam than he was about cleaning our carpet. When leaving he even gave me his person business card as he was asking me to give him good reviews on this survey. I'm sorry I tossed out his card, but I think his name was Corbin. The carpets came clean for the most part, except for the high traffic area at the top of the stairs.

Report a concern   October 10, 2014 — Rated 10 out of 10 by Rick Blankenship Zerorez Boise
What do you like about our products and services?

everything

Report a concern   October 10, 2014 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

Concept of cleaning method and very good service.

Report a concern   October 9, 2014 — Rated 10 out of 10 by G.S. Zerorez Boise
What do you like about our products and services?

clean and sanitary carpet without soapy residue without destroying the finish of carpet fibre

Report a concern   October 9, 2014 — Rated 8 out of 10 by D.H. Zerorez Boise
What could we do to improve?

The service was great and the price outstanding. There were a few stains that have showed up since the cleaning but, overall I am very happy with the cleaning.

Report a concern   October 9, 2014 — Rated 8 out of 10 by G.D. Zerorez Boise
What could we do to improve?

Inspect all areas you cleaned to make sure every area was cleaned 100%

Report a concern   October 6, 2014 — Rated 5 out of 10 by A.A.D.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Although Nick was a very polite and knowledgeable tech our carpet now has stripes of clean and dirty in the living room.........we need this fixed and would appreciate a re visit to fix the problem

Report a concern   October 5, 2014 — Rated 10 out of 10 by J.V. Zerorez Boise
What do you like about our products and services?

Robert was kind and thorough!!! Clean carpets!

Report a concern   October 5, 2014 — Rated 10 out of 10 by Y.L. Zerorez Boise
What do you like about our products and services?

Amy was very professional. She worked hard to make me a satisfied customer and a convert to Zerorex. I like the result and I like Amy's professional attitude.

Report a concern   October 5, 2014 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Service was quick and the price was fair. I appreciate your veteran's discount policy.

Report a concern   October 5, 2014 — Rated 10 out of 10 by M.G. Zerorez Boise
What do you like about our products and services?

The carpets were much cleaner using thus system than others we have tried. We could also have multiple services done at the same time, in our case carpet and tile.

Report a concern   October 4, 2014 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

Chris was very professional and did a great job. I liked the BrushPro it seemed to do a really good job.

Report a concern   October 3, 2014 — Rated 10 out of 10 by Dot Taffin Zerorez Boise
What do you like about our products and services?

Your employee was very friendly..we visited fora few min. before and after.. BUT he was a very good and continuous worker in between. I really liked him. Now U have to realize our home makes one visit. We have 95 animal heads on the walls. In fact in the Oct. 2nd 'sports setion of the newspaper.. was half a page about my husband John taffin.

Report a concern   October 3, 2014 — Rated 10 out of 10 by D.J. Zerorez Boise
What do you like about our products and services?

I love what my carpet looks and feels like after you clean it. The guys are always very personable and friendly. I highly recommend Zeorez.

Report a concern   October 3, 2014 — Rated 10 out of 10 by Denise Currier Zerorez Boise
What do you like about our products and services?

Customer Service rocks!!!!!!

Report a concern   October 2, 2014 — Rated 10 out of 10 by K.B. Zerorez Boise
What do you like about our products and services?

The carpets have only been cleaned for a few days so time will tell how they hold up to this type of cleaning but I really liked that there was no soaps or residues with this type of cleaning. They were prompt and professional and in the same price range of other cleaners.

Report a concern   October 2, 2014 — Rated 10 out of 10 by H.S. Zerorez Boise
What do you like about our products and services?

Great service! I love that everything dries so quickly and that there are no chemicals involved!

Report a concern   October 2, 2014 — Rated 10 out of 10 by K.B. Zerorez Boise
What do you like about our products and services?

you have a great product and I was very pleased. Your Tech was very good and professional.

Report a concern   October 2, 2014 — Rated 9 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Professional technician, arrived ontime, was able to accomplish additional task.


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