- Phone: 208-383-1000
based on 10978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
ZeroRez has always been my go to for carpet cleaning. I had my carpets cleaned by Zach and he was very nice and prompt and did a great job. I have never been let down my carpets look great !
Thank you ZeroRez !
Great technicians, carpets have never been so fresh and clean: to think we put up with all that residue crap for years.
Prompt, courteous service. Nick and Sean did a great job. The carpet looks great.
The service was wonderful. Pleased with the results.
Thank you!
Great service!
I was very pleased with our carpet cleaning and would recommend it to my neighbors.
Thank you for the good service.
Did a great job!
Carpets look great afterward. Thank you for the professionalism of the guys that called prior to arrival and made sure it was done right. The folks at ZeroRez made sure I got a receipt when I couldn't find the email!
Showed up on time and wrapped it up in 45 minutes. No problems.
Prompt, professional, personable . Very pleased . And Erik and Sebastian are terrific.
You're prompt, efficient, friendly, do a great job and have great price specials!
Great service starting with scheduleing, on time appointment and friendly employees. They even wear booties to keep your home clean.
Great technician, Dave. No smells, no residue. Will definitely use you again, thanks!
Great service, friendly, knowledgeable, timely!
We were introduced to Zerorez at the Boise Home Expo last fall. We stopped at the booth, spoke with your reps, filled out paperwork, and requested a follow-up. Nothing happened. We finally contacted your company to make an appointment for carpet cleaning.
The techs were 1.5 hours late, and no one called us to make us aware of the delay.
We feel the upgrade pressure crossed the line.
The carpets were wet, not damp, when they left. It has been nearly 16 hours, and one room is still damp. (That is the room they applied the enzyme.)
Lastly, the carpet in two rooms now appear to need a stretch, which was nonexistent prior to the carpet cleaning.
Did a great job with what they had to work with. Easy to schedule and got in and out quick.
Fast service, safe products
The technician, Zach did an awesome job at cleaning our showroom. He was very polite and knowledgeable on carpet cleaning. We have had the carpet cleaned for a few years with your company and Zach has done the best job possible. We would recommend your company and Zach to anyone. Zach is a valued employee!
It’s so incredibly easy to set an appointment and the technicians were insanely knowledgeable and helpful.
Setting up an appointment was super easy. And the service was fantastic. My carpets look amazing!
The first time I had all my carpets cleaned I wasn’t impressed. However another guy came out this past Monday and he did a fantastic job!!!! My carpets look wonderful. Thank you for taking the time to correct the original issue. This last guy definitely knows how to do his job! He should get a raise!
Smell is worse than it was before even after the second treatment. We are not resorting to replacing the carpet. I would say this is not a good experience in comparison to the other providers we have used consistently. I'd love a full refund.
I scheduled Zerorez to clean carpets for a listing of mine. Before the cleaning, I advised my client to be prepared to offer a carpet allowance due to the current condition. After the cleaning, the carpets looked almost brand new and even the high traffic areas looked amazing. The service technician was very helpful and polite. I will be scheduling Zerorez to clean my own carpets and all of my future clients from now on!
They did a wonderful job.
The tech showed up on time, explained everything, did a good job and had us check everything before he left to make sure we were ok with it. This morning the carpets looked great and smell clean. Good job.
Zach S was simply an Awesome, Friendly and Professional person to work with. He did an AMAZING and caring cleaning job on our whole couch. Thank you so much!!🍀💚☘
It smelled way better than when other companies have come to clean our carpets! Nice, friendly, non-pushy technitiins that really got down on their hands and knees to assess any pet stains. I appreciated that very much! The only suggestion I have is to give more instruction/expectations about large furniture. I would’ve moved more pieces if I had known they wouldn’t move or put up on the styrofoam blocks.
I would like a receipt for the work done at our home please.
I've only been able to do this with you twice so far and both times the Technician has been professional and friendly. The machine that pulls dirt out of the depths of the carpet is always impressive. We don't always have funds for this kind of thing, so the carpet goes a long time without a good cleaning. Watching the lanes of dirt get wiped out of existence is relieving.
Great service and nice guys!