Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 16, 2019 — Rated 10 out of 10 by C.C. Zerorez Boise
What do you like about our products and services?

My carpets dry much quicker!

Report a concern   March 16, 2019 — Rated 10 out of 10 by Cheryl Mancini Zerorez Boise
What do you like about our products and services?

Cleans carpet without leaving a residue. Excellent employees, they wear bouts on their feet. Nice touch

Report a concern   March 16, 2019 — Rated 10 out of 10 by Richard Burch Zerorez Boise
What do you like about our products and services?

Employees are very professional and the job is always done perfectly

Report a concern   March 16, 2019 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Speedy service and the staff Ive met is awesome!

Report a concern   March 16, 2019 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

We've used zerorez before, and have recommended them. Happy with the job they do.

Report a concern   March 15, 2019 — Rated 10 out of 10 by Sue Payne Zerorez Boise
What do you like about our products and services?

Dave was a great carpet cleaner, very professional. He did an excellent job on all the carpets.
We like the soft feel of the carpet once it dried, no residue!

Report a concern   March 14, 2019 — Rated 0 out of 10 by C.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Primarily disappointed in how little moving of furniture they do and the fact that they didn't even bother to close or open doors to get behind them for cleaning. Very expensive for what appears to be minimal effort, at best. Would not recommend to anyone, or use the service again.

Report a concern   March 13, 2019 — Rated 9 out of 10 by J.T.J. Zerorez Boise
What do you like about our products and services?

I like the flexibility of your scheduling.

Report a concern   March 13, 2019 — Rated 10 out of 10 by Kara Deverall Zerorez Boise
What do you like about our products and services?

Thank you so much for the duct cleaning! These gentlemen were so professional and careful in our home. They cleaned up after and the air in our home is a lot cleaner to breathe. They did an amazing job. Thanks to Zeroez Boise They were a referral from Perfect Air--they are very trustworthy. David & Kara Deverall

Report a concern   March 13, 2019 — Rated 10 out of 10 by S.T. Zerorez Boise
What do you like about our products and services?

The technician was very professional, asking all the right questions to get the best results. We appreciated his enthusiasm and demeanor so much that we'll ask for him specifically the next time we need our carpets cleaned. Also it was so easy to book online, with prompt email confirmation. Thanks, Zerorez!!

Report a concern   March 13, 2019 — Rated 10 out of 10 by P.L. Zerorez Boise
What do you like about our products and services?

The technicians were on-time and courteous. They worked quickly and efficiently. I loved the results of the rug cleaning! I'd recommend you guys to anyone. Thanks again.

Report a concern   March 12, 2019 — Rated 10 out of 10 by J.A. Zerorez Boise
What do you like about our products and services?

The second service man that came did an excellent job and explained things well. I appreciated the pretreat for the floors to keep the pet smell down.

Report a concern   March 12, 2019 — Rated 10 out of 10 by M.J.N. Zerorez Boise
What do you like about our products and services?

The gentleman who cleaned my carpet was very professional.

Report a concern   March 12, 2019 — Rated 10 out of 10 by W.S. Zerorez Boise
What do you like about our products and services?

Our technician David was friendly and knowledgeable and did a fantastic job!

Report a concern   March 12, 2019 — Rated 10 out of 10 by Kerry Moore Zerorez Boise
What do you like about our products and services?

Our tech did a great job, he was on time, communicated through text and phone, and the pricing was very reasonable. This is the second time we've used them and will use them again next time.

Report a concern   March 11, 2019 — Rated 10 out of 10 by Polly Hill Zerorez Boise
What do you like about our products and services?

The knowledgable and professional manner of the technician was incredibly appreciated and helpful. The lack of chemicals, level of clean, and how fresh our house was left afterward was beyond our expectations. We will definitely call and use the service again.

Report a concern   March 11, 2019 — Rated 10 out of 10 by Tonya Flick Zerorez Boise
What do you like about our products and services?

The technician was prompt, through, considerate, and congenial. I would use Zerorez again.

Report a concern   March 11, 2019 — Rated 10 out of 10 by L.A.D.F. Zerorez Boise
What do you like about our products and services?

We liked the fact that they were on time and done a wonderful job. The carpets were dry in no time.

Report a concern   March 11, 2019 — Rated 10 out of 10 by A.G. Zerorez Boise
What do you like about our products and services?

Quality of product and service is great. Great technician with excellent customer service skills and very efficient.

Report a concern   March 11, 2019 — Rated 10 out of 10 by B.W. Zerorez Boise
What do you like about our products and services?

Our carpets were dry fairly quickly and much more so than others in the past. The cleaner used corner protections that i hadn't seen used before which I appreciate.

Report a concern   March 11, 2019 — Rated 10 out of 10 by John Miller Zerorez Boise
What do you like about our products and services?

Very professional & knowledgeable and did a great Job. Highly recommend

Report a concern   March 11, 2019 — Rated 10 out of 10 by Greg Weyerman Zerorez Boise
What do you like about our products and services?

Friendly and thorough

Report a concern   March 11, 2019 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

Easy to schedule, friendly service, quality work.

Report a concern   March 11, 2019 — Rated 10 out of 10 by J.B.N. Zerorez Boise
What do you like about our products and services?

Steam cleaning and how knowledgeable your technicisns are about your products and services. Had my sofa cleaned for the first time, was nervous but it turned out beautiful!

Report a concern   March 10, 2019 — Rated 10 out of 10 by Eva Gay Yost Zerorez Boise
What do you like about our products and services?

Initially very accommodating of my time frame needs. Zach called ahead, arrived on time, discussed the price quote to be sure I understood, and was very informative of the progress throughout the process. Both tile and grout look beautiful. Very satisfied!

Report a concern   March 10, 2019 — Rated 10 out of 10 by Melissa & Darren Klassen Zerorez Boise
What do you like about our products and services?

I love how clean my carpets feel! So soft!

Report a concern   March 10, 2019 — Rated 2 out of 10 by M.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Although the person cleaning my carpets was great the main reason I had them cleaned was due to dogs urinating on the carpet. After the cleaning there was a strong cleaning solution and urine smell that did not go away for a few days, and now there is a lingering smell of urine at all times. When examining the carpet up close in the target areas there is a strong smell of urine worse than before the carpets were "cleaned".

Report a concern   March 9, 2019 — Rated 10 out of 10 by Bobbie and Robert Hernandez Zerorez Boise
What do you like about our products and services?

Zerorez is Perfect! Our new house carpets look amazing and are so Clean! Everything was Dry and Fresh really quickly!

We'll be using Zerorez again to clean our home carpets and then put the house up for sale!

Report a concern   March 9, 2019 — Rated 10 out of 10 by J.A.W.H. Zerorez Boise
What do you like about our products and services?

Great job. Spot is gone. Thank you.

Report a concern   March 9, 2019 — Rated 10 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

How the carpets end up feeling.


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