- Phone: 208-383-1000
based on 10978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have found Zerorez to be professional, prompt and very proficient. They arrive within the appointment time range agreed upon. They do the walk through and ask if there are any problem areas, and then they get to work. They cover their shoes, protect wall corners, and are careful of any water on wood floors. They have always given a bit of extra attention to my heavy traffic areas. The carpets are left clean, with no residue, and dry pretty quickly. I like that they do not use detergents or harsh chemicals.
Very courteous technician who did his best to clean the most stained areas.
Fast, friendly, professional and on time. We had a great experience!
Nick does a great job on our carpets every time!
Good product
Technician very knowledgable
Always do a fantastic job!!!
I love that Zerorez does not leave my carpets extremely wet. The carpets dried quickly and felt nice and soft after drying. The technician was polite and not pushy.
Professional staff and quality cleaning of my mattress after potty training accidents!
Good value, friendly voice on phone, professional courteous service, great results. Carpets are clean and feel so nice walking barefoot on them
Clean and dry - not sopping wet like some.
Great service. Best carpet cleaner in the Treasure Valley.
The carpet smell was so clean smelling and fresh not like other carpet cleaning I have had done.
The person was on time and did a very thorough job and it looked so nice & clean. The person cleaning was very friendly and personable and went through questions that I had or he explained the process which I appreciated. The prices are very affordable and I thought very reasonable.
I would definitely give them a high thumbs up and recommend them .
ZeroRez is a very non-invasive carpet cleaning company. Their equipment is quiet, their staff are professionals, they use fans to help the carpets get a start on drying before they leave and the house does not have that wet dog / wet carpet smell for several days after they clean. In fact, within 24 hours, you are able to return all of your furniture to the cleaned rooms and restore order to your home quickly.
ZeroRez does a great job, you should use them if you are able too.
The people always do a great job and seem to take pride in their work.
our carpets look fantastic! (and we've had several companies whose work was not great)
you do a very good job at a very reasonable price, you show up on time and do a great job
Service and end result was great!
It is great to have our carpets thoroughly cleaned without any toxic material.
he was very respectful and did a very good job Thank you!
Great service and very timely. Friendly and easy to work with. Great advice.
Your representative was on time, cordual, and cleaned the carpet. It looks great. thanks
The tech that came did not spend any time on the floors, he was rude and it felt like he just didn’t want to be there. My mom lives with me and she is elderly, she asked or tried to ask several questions and he would not take the time to explain anything.
My technician, Zach S., did an outstanding job! He was on time, very polite and made sure that I was satisfied with the products and services.
I would highly recommend Zach to friends and family.
Thanks, Brian
Professional, amazing service.
I love Zerorez! The technician was professional but friendly. He got straight to work and did a great job. He sort of undersold the results ;) but I appreciate him not wanting us to expect more to just be let down. It made me even happier with the results we got in the end!
A safe and non toxic way to clean our carpets!
Knowledgeable employees - super professional and uber courteous
We received great service. Clean carpets! thanks a bunch for even moving furniture!
My name is Name removed. I had my carpets shampooed yesterday I just got home and checked the carpets. They look horrible. (My Dad was here) when the carpets were semi wet they looked good. I am completely dissatisfied! With the amount I paid I excepted it to be done better then it was. I have used other services that have done a far better job not to mention they were way cheaper. I heard your ad on the radio and the DJs seemed to have glowing reviews so I thought I would give y’all a try. I was completely wrong! Lesson learned!
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