- Phone: 612-824-2656
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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, Professional and Knowledgeable staff that will take time for the customer
Courteous, on time, give me good feedback on the status of the furnace.
Service representative was very professional
Our Serviceman - Seth. He is very knowledgeable and dependable. We always ask for him to service our furnace and air conditioner. First name removed and Marlene Fisher
Extremely responsive and friendly service
Prompt and curteous. You have been servicing my furnace since it was installed in 2007 and I have never had a problem.
I like having Deacon service my furnace and air conditioner each time. He does a fantastic job!
Every service rep has been on time, polite and very knowledgeable. I like the service reminders and the comfort of knowing that the equipment in house is well-maintained.
On time, fast respond, staffs' respectable customer services and home-visiting manner.
Very friendly and answered all questions.
Very quick response and very quick solution to problem. Thank you!
Service was on time, efficient, and friendly.
I have been using standard heating and air conditioning for 20 years.
Always prompt and knowledgeable and seen to do much more than just a
routine check-up. I always request the same service expert...Paul and he is
wonderfully early or on time and a real expert at what he does. I am so glad
you offer the preventative service of well chek-ups. Thank you for having
such high standards as it is a thing of the past.
Staff is always friendly and knowledgeable. I always feel that any questions I have are answered competently and that any concerns the service tech has are pointed out to me clearly.
Very professional and helpful.
Customer service from the first phone call to the installation of a whole new heating & cooling system was fantastic! I felt like I was on a first name basis from the get-go. Thank you!
I put in a call on their online system at 6am, after I woke up today with icicles on my nose - no furnace and 10 below zero outside. They called me back within 5 minutes of their opening, and had someone at my home within 2 hours, with the right part and the technician, Jeff, was just as pleasant and helpful as he could be. Great service, I will call them back for any problems and all of my maintenance.
Quick, easy and friendly..great combo!
lLike the way service people conduct themselves and answer questions. Like being reminded of needed maintenance.
Seth was very professional and honest with the issues we had.
Quick responses when we either have questions or need service. Technicians are very professional and friendly. Very patient with questions. Don't give me the feeling they are in a hurry to get going.
The technicians are always so professional and they only make repairs that are necesary. I also really like that your company takes the initiative to call us about our free service apointment because I wouldn't remember on my own!
The price is very high.
Service is great.
Straight talk
Both Your installation and your service dept. have inspired confidence. Nathan does a great job.
High quality service, but the prices are also high.
Prompt, friendly and professional.
courtesy, expanation of activity,and professionalism
Professional
Everything. Great, straight forward estimate information. All the workers treated us with just the right amount of professionalism and were friendly, not fakey.