Customer Testimonials
Communication and follow through.
Good service
Outside service good, BUT seem difficult to get invoice to make payment and usually contacted by Abby to let us know it is almost past due!!
Really like my service person. Happy with your service. Have used for over 10 years!
PROMPT and very professional
n/a
Chad is always communicating with us. His service is over the top. He does his job without return visits to correct something/areas missed. Love this service.
The technicians are great and the products work well
Prompt, dependable, knowledgeable!
Excellent technician quality products
Timely and everything was explained.
I just want you to know that James is awesome. He goes above and beyond when he makes his visits.. One time when we are on vacation, he noticed something strange at our house and contacted me to let me know. I would probably price shop and look at other companies if it wasn't for him!
David is amazing! He always takes special care and remembers that there is a person that works 2nd shift and adjusts to be extra quiet. He has a fantastic sense of humor!!
A local office that can be reached with any questions or issues to be addressed.
Consistent in schedule.
Timely, professional, and great communication!
Services are exceptional! Very professional and friendly staff. I wouldn’t consider anyone else to do my exterminating needs. Our family has been with Northwest since 1968.
Heath always does a great job eliminating our pests.
Friendly and thorough service man and pet safe treatment.
Travis, my technician is the best. Never see bugs! Great customer support as well.
Tim is always accommodating with respect to my schedule, is very knowledgeable, neat and efficient. Thank you Tim!!
Scott is absolutely the best!! He is knowledgeable, professional and always thorough and efficient with each visit. Northwest is so fortunate to have an associate of his caliber.
Great customer care service from field technician.
Prompt and on time.
Easy to deal with and no troubles at all.
We are very happy with the service you provide us. Thank you for your service.
I’ve had nothing but great experiences with Northwest over the past 5 years and have never felt like just another customer. They are always quick to answer the phone or return messages left after hours. Alan has been the same technician providing my ant, termite, and mice services, which really shows the company’s consistency and family-like approach. That personal touch is reflected in the quality of care I receive. The customer service team is also consistently friendly and helpful when scheduling appointments or discussing upcoming services.
Always do good job.
Caring, professional and expertise.
Prompt, friendly, and thorough
Brad Owens was very attentive and explained everything in detail about the termite and pest control service.