Customer Testimonials
Good service tech
Nick is friendly and very professional. Love having him come out!
I am so blessed to have retired from Northwest and would recomend to eveyone !!
THANK YOU NORTHWEST !!
Good people good service
Chris Lackey makes this entire experience with your company worthwhile. His exceptional attention to customer service is stellar and difficult to find in the world today. We’ve shared how fabulous our experience has been and know of at least 2 other families that are now subscribers! Thank you Chris!
Always come out on time
Eric exterminating service is always consistent and effective. I received timely notifications of upcoming services, and the online payment is easy to navigate.
Very professional. On time.
Thorough
Associates that come to my home always ask if we have any pests they need to address and do their work with excellence.
I want to acknowledge and recognize KC Jones, who is an outstanding service provider with Northwest that consistently listens to my needs and pest issues, and goes over and beyond to solve them. I'm grateful to Northwest and to KC for taking time to answer questions, explain solutions and talk through issues and his ability to text or call and stay flexible on communicating.
Prompt and knowledgeable
Everyone is always pleasant, professional and couteous. The servuce techs are thorough and efficient.
Arrive as expected. Diligent technician. Clear explanation of performed work.
Great service. Quality product and great technician
Reliable, respectful and addresses any issues I may have. Always pleasant!
Very friendly service. Asked about any concerns. Affordable.
I can call and you listen and response quickly to a problem
Ben is always punctual and thorough when treating my home. He is always respectful and polite.
Prompt & professional
I like the professional techs
Everything always looks great! Great Bug and Termite inspection service. Also he always let's us know when he is coming before he gets to our house. Most importantly we don't have any bugs anywhere. We have had ya'll for 7 years now. Its a great service ! Thank you !
Come when you need them. Go the extra mile!
Good service
Always calls before arriving for appointment and always asks about problems or concerns. Their report is timely with all the info.
Very good customer service
We receive the best service from James... he is the best. Since he has started servicing our properties we have not had incidents of reoccuring pests. He is on time, courteous and very professional. Knows his business and creates confidence that he knows what he's doing and is doing his best!! He deserves a raise.
Techs are always nice and helpful. They show up as scheduled and seem very competent. Whenever I call with a question, the customer service person is always helpful.

Your man did what I asked him to do.