Customer Testimonials
Rich , once again did an excellent job as a technician with completing his job. Due to the frozen ground he had to return twice for the termite inspection. I appreciate his knowledge, expertise and follow through. Thank you. First name removed W.
Convenient
Thoroughness of service person. Always respects my home, does a complete job and is professional.
Punctual, professional, and knowledgeable.
Chad! He is awesome, always professional, courteous and makes sure we are not having any pest issues. He cares about his customers and their wellbeing, which is so refreshing.
Thorough
He's always so courteous and and answers my questions. I enjoy his company.
Interactions - both with the main office staff and those who provide the service at our home - are consistently pleasant and professional. We have been customers for around 20 years and have not had a single problem. We consider that quite admirable on all fronts.
We want to commend Dahl for an excellent service and quality of service. Thank you!
The overall service itself and how friendly and understanding our technician is .
My guy remembers that I want him to wear shoe covers. He even removes them when he goes to my basement and puts them back on when he comes back up. He is very thorough. He is just a really nice guy, too!
Bradley is a great service agent. Very polite and professional.
Rob is always friendly & knows exactly what needs to be done . Always on time !
If I am home I always have a conversation with the technician about any issues I have noticed and would like addressed. The work is done promptly and efficiently. The technician that services my home is very friendly and knowledgeable of chemical treatments for different kinds of insects invading my home.
Your people from the young ladies in the office that coordinate everything with me to your technician Rob, his service to his knowledge of my needs.
Friendly and prompt service. Always know when the technician is coming. Rob Sullivan is amazing!!
Great service
The excellent, personalized service with absence of pests!
Everything
Brad our technician is very knowledgeable and caring. Love organic option for pest control
Audrey does a great job.
The service person Terry is very concerned about what I'm requesting and he performed his job very professionally.. I am very happy to have him service my home.. he's a great asset to the company
Very Professional
if someone asked me about northwest, I would gladly recommend them
On time, thorough job.
Communication
The young men who come out to service us are very special people. The people in the office have always been nice. They always explain anything I need and I do appreciate it.
Their willingness to communicate and know my needs.
Great customer service,
takes care of all my problems I don’t need to worry about anything
They perform their job properly and effectively
Always keeps me updated
The proactiveness of the notifications of upcoming servicing dates and fee increases. Our technician - Joe Murray is very kind and courteous. We really truly appreciates how he services our home.