Customer Testimonials
Clay does a great job and Northwest exterminating staff is always very helpful!
Thank you!
Service is always prompt, technicians are friendly, knowledgeable and respectful.
Excellent service.
I was provided 5-Star Outstanding Customer Service by Mr. Joe Murray on June 23, 2025.
My technician is courteous, professional, thorough and always answers my questions. Very pleasant to have him treat my home.
Our technician is great! He always takes his time and addresses any concerns we have. Scheduling with the office is easy and they are always easy to get in touch with.
My tech Ian (hope I spelled it correctly) is the nicest guy. He works around my schedule to get me in at the correct time. if I have ever had a problem before it is normal time, He has returned. I am happy!
Dahl is very thorough. He always goes above and beyond.
Friendly people, fast service
Being responsive to customer problems.
Dahl is our regular technician. He is very polite, efficient, and thorough in his work.
Great service member
Does great work and came quickly to solve a pest issue
What I like:
1. Prior notification of service visit
2. Friendly technicians
3. Asks if there are any issues before service visit/administering of service
4. Detailed service visit form
I am pleased with the service and taking care of our protection of pests.
Satisfied.
I am very satisfied of the work I received from north western. I had another group to come down and give me a price on termites only and it was almost as much as north western was with all the extras. The crew that came to my house was very respectful of me and and my wife did their job cleaned up and were gone. I would recommend north western and their people to anyone.
That I can get text reminders about scheduling and billing- its especially helpful if I’ve missed an email about payment due.
I also like that we consistently have the same person that comes.
Very professional, polite, and knowledgeable technician. Treatment seems to be effective because I have never had any bugs in the house after several years under contract
Prompt, listened to our concerns, thorough treatment
Very quick to respond and knowledgeable about all the animals and insects
I like the friendly service provided by Ian. He represents Northwest and always tells me what he is doing outside as well as inside. I rarely ever see any bugs, spiders or other insects between service dates.
Mostly I like your employees, they have always been friendly and have answered all our questions.
Very friendly employees who are willing to come back for pests even when it is not time yet.
Good service-Will does a good job, with a good attitude
Northwest does a great job! It is easy to schedule service calls, and the techs show up on time and are courteous and efficient. We are very pleased with their service.
Rob, best service man you could ask for
Customer service
I like that Brad is a down to earth person. No sales pitch. Just wants to work and do the job correctly. Communication is always amazing also.
Expertly serviced us for many years
Your representatives are very professional. They seem to genuinely seek to serve their clients. They ask questions about the service needs and then commence their duties.