Customer Testimonials
The 10 was for this appointment. I like Jarrett, the technician that performed this service. He is very knowledgeable and hard working. The best and most professional service that I have experienced while a northwest customer. Thanks Jarrett !!! 10
Overall, however I have been very disappointed in the constant price increases by Northwest senior management. If I could separate the rating feedback I would give the senior management of Northwest a big ZERO for continuing increases since 2022. Because of them I have considered changing pest and termite services.
Thank you to the local Auburn/Opelika employees and managers for their hard work. They are all 10 ‘s.
We have been very pleased with the exterminator and pest control service provided by Northwest Exterminating. Thank you for your honest business, excellent service, and consistency.
Very professional and Rob does an excellent job. With this service I don't have to worry about being invaded by bugs or critters.
I was not advised the service fee was raised, until I got the bill for service
my Exterminator is very pleasant and he calls in advance before stopping over. Thanks for the courtesy.
Ben is the best, so friendly and always ask what or if we need anything, such a great personality and a pleasure to see him when he comes in
Sherri Hildebrand
Office Manager
Oak mtn Championship Golf Club
We love Shane. He always takes good care of us.
Your service techs are the most professional and personal, both at the same time. They are very knowledgeable and always go the extra mile to make sure we remain pest free. I have dealt with ya'll personally, and professionally and both have been fantastic.
Everything. Remembers what I need and asks if anything more. Always on time, courteous and very efficient even removing many high spider webs
I was not home but all seemed to go well
Had. A very professional technician James.
Friendly professional
Our service technican (Paul) is always thorough.
The notification that you’re coming. The fact that you service outdoors first. The fact that once you do the inside, you are basically through. The fact that I can get all my paperwork through email.
Representative is always courteous and makes sure we know he’s here. Service is great. No bugs !
Professional people
Technician always strives to provide excellent customer service
They listen and do a great job
Very professional and attentive to my homes needs. I followed up behind the tech and everything looked good 👍
Personnel are friendly and helpful. Appointments are kept. Services are effective.
Service went very well
Dahl is amazing! He is very friendly, knowledgeable and accommodating.
Timely notifications of visit
Technician is so efficient. On time, works in a timely manner, very friendly.
Personal and explains things they are doing in detail
Service is excellent and very efficient.
Very professional. I am confident that my house is protected.
Great service from Chance, my technician.
Bundle is affordable and the bundle is customized to the customers needs.
They let you know they are coming and don’t disrupt the landscape.