Customer Testimonials
I have been very happy with my services! Every technician I have dealt with has been nice, professional, and knowledgeable. Any questions I have are confidentially answered and explained in a way that’s easy to understand. The employees that answer the phones are always very nice and got my initial and follow up appointments scheduled quickly. Five stars all around!
Timely and quick service. Technician is friendly and keeps me informed.
Prompt and courteous service.
THE CUSTOMER SERVICE IS GREAT, THE REPS ARE THOROUGH AND KIND.
She was amazing, thanks again
Prompt and dependable service always.
Jerry did a great job!
We have always been assuewd of receiving excellent bedside manner customer servuce from Northwest since Day One of building our humble home. You are always there no matter what time or day. I would trust having Northwest become part of your family too.
The gentleman who sprays around my home does a great job. I am well pleased with the job he does.
On a scale of 1-10. I give a 10.
Your company is great and you do a great service.
Service reps are responsible and knowledgeable.
Excellent service from an extremely good technician!
Very Professional
Friendly and professional.
Everyone is always professional, courteous and thorough.
Brad was great! Very thorough.
Excellent
Personal attention to all details and problem solving were exceptional.
Dependable and friendly people
Good service and technicians that care about customer satisfaction.
Friendly, hard working staff.
Everything
I have been with your Pest Control many, many years (S & S" included. Your expertise and your friendly and caring staff are the main reasons that I will continue to keep you. Respectfully, Name removed here in Opelika, Alabama
I am so happy with the service I received from Northwest - from the intake with John to the service completed by Nick and Xavier. I was having an issue with birds nesting under my roof awning at my home. The birds found gaps in my mesh netting and were getting into my attic. Nick and Xavier got rid of those pests, provided excellent craftsmanship on my bird exclusion all around my home, sealed any roof shingles that were lifting, and secured mesh netting on my foundation vents. They got my home secure like Fort Knox!! It has been so quiet on my property that the birds have all decided to bother my neighbors instead :-)
NW will be my home exterminating company for the life of my home. Thank you so much!!
Reliability and value of services.
Chad does a great job and we know that we can always call if a problem arises
courteous and thorough
Scheduled and arrived on time
Very knowledgeable
Happy with service
What's not to like
The guy was new very polite and did a thorough inspection. I was outside and could witness some of his interactions.
I live at gum creek airport rd and gum creek rd. You can trace the worker. I don’t want to loose another (inspector). Or what ever his level is called.
Good job.