What our clients think of us!

Responsive. On time. Explained everything along the way. Did a terrific job. Explained ongoing maintenance.

Fantastic service! Thank you!

Fast and efficient

Excellent service, knowledgeable technicians, nice dispatchers Jessica and Naomi.

Best carpet cleaning service for people with allergies. Friendly and personable.

The young man was very nice and seemed to know his work well. My carpets looked great when he finished, I was very pleased with the job! Thank you. Name removed

Very professional and friendly.

Part of the equipment was broken so he couldn’t do the extraction for the dog urine

The dry time is great, low odor, considerate service people

We had a difficult clean and Zerorez was able to remove the stain, which we weren’t sure would come out! 10 🌟 for them. And so reasonably priced. Will definitely call them again!

Cleaner was on time, did a very good job.

Service techs were well trained and knowledgeable. The products used to clean seem to have made a big difference for our family of allergy suffers. They also eliminated dusty smells coming from the vents.

The technicians communicate well. They arrive when they say they will, or earlier. The carpets they clean look great when they're finished.

The technician was really nice, and I appreciated his willingness to clean the dryer vent from both ends. I had expected a brush or whip line, but the tech explained that wasn’t what they normally did for dryer vents, so that was disappointing but I could understand.

The bigger disappointment was that the website for the Idaho Falls location specifically mentions a special camera that can show before and after images. This wasn’t done, and the tech seemed unsure if it was even available still.

My suggestion would be to remove that verbiage from the website, if I hadn’t expected the special camera, I wouldn’t have been disappointed when it didn’t happen.

He was efficient and knowledgeable explaining what he was doing.

Work well

Knowledgeable tech, friendly and willing to do whatever it takes to do a great job.

Very pleasant people to deal with. Good work. The bill kept climbing as we went and there was one spot that wasn't cleaned as well.

Thanks!

I can’t get on your website, but wanted to let you know that Jacob is fabulous. Very personal and a hard worker. I will recommend him and your service to all that I know. Thank you very much!

Not even sure that my whole rug was cleaned. About half looks cleaned (one side), other half still looked dirty. I was curious so I took a damp paper towel and just blotted at one of the large, obviously not clean areas and the paper towel absorbs yellow-brown dirt. I have left a voicemail for someone to call me back because this is unacceptable. I would attach a picture if I could.

Friendly and knowledgeable team who worked quickly and kept me informed about the work they were doing.

Our carpets turned out beautifully! Arnell did a great job! He explained everything he was doing and the finishing products were what I had asked for.

I told Arnell that i wold call soon and make our next appointment,
I have told my neighbors and my kids how pleased we were with the service!

Gets the stains out.

The guy who came to our house did a great job

Carpets were damp.

Jacob did a great job cleaning my caroets & I will definitely contact ZeroRez for any future home care needs. Thank you!

Friendly, professional, great quality in work.

Felipe was our technician, he was so thorough, kind and made sure to answer all my questions. I love the service guarantee’s on certain things I upgraded. I am so happy to have a company like Zerorez to help us protect our largest asset.
Thank you Filipe!! You’ve created a life long customer.

Fast, affordable, and did an excellent job

Very easy to work with and everyone I talked to was very helpful and courteous