based on 1317 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Their process works!
Great service ! Carpets look amazing !
Excellent service. Arnell was very kind and easy to work with. So much care and concern to make sure my house was treated well and no furniture or walls were damaged.
Wonderful product and he explained it all very well.
I am very pleased with the condition of my carpets. Arnell was very professional and worked very hard on my dirty carpets. He explained everything I needed to know to care for the carpets after the cleaning as well as what he was going to do. Some of my carpets are 38 years old and they look amazing. I would definitely recommend Zerorez to anyone who wants truly clean carpets.
Our couch was moved out so it could be shampooed behind it. However, the worker did not move the couch back. Therefore, it left a stain that should’ve been removed in front of the couch. We had to get a shampooer and remove that stain ourselves. Other than that, everything was good.
The tech did a great job.
Easy to schedule. Technician arrived in a timely fashion, was pleasant and easy to work with, and did a great job.
Excellent service by Arnel.
He is knowledgeable about your product, the technology behind the system, and carpet care.
We had a moderate size stain after a pet accident.
This is our first time using this type of cleaning product that uses purified alkaline water to clean carpets. I appreciate the ability to clean the carpets without the use of soaps, detergents or chemicals. I feel it is healthier and safer for our family and the environment.
Thank you.
Came when they said and completed the job. Very pleased.. First name removed
Very professional. The technician was not going to be on time, however he called and texted letting me know, which was great. Did a good job cleaning an old tile kitchen floor. Looks much better. I believe the pricing is fair. I would recommend them and use them again.
i'm very happy with my experience with Zerorez. My carpets look like new. Exceptional communication and customer service!
Fast and Friendly service. They worker was super friendly and courteous.
You have a very good automated system. You informed me when you were going to be there.
The serve was good and efficient. The carpet felt clean.
Great job cleaning our residential carpets.
Excellent product & service.
Jacob was great. Explained the process. Did a great job and was super friendly. 👍
They call ahead, show up on time, and do a thorough job.
He explained everything he was doing. Was very helpful and courteous. My carpets look so much better!
Take a little more time to go over the carpet well . The job was done pretty fast ... I thought it would dry faster than it did . Still damp several hours later . I vacuumed it well when it was dry. It shows the foot print when you walk across it which it did not do before . I'm not really sure why!
Good scent, through cleaning.
Great service. My carpets look, smell and feel clean. Felipe was personable and professional!
Mostly the quick access and availability. Liked the idea of no shampoo residue. Looks great!
Fast, friendly service.
Always great service
Angel was very personable and did an excellent job cleaning our carpets!
Thank you!!
Angel was friendly and did a great job cleaning our carpets
Great , third time.
My carpet was so soft and odorless! We loved how clean it felt! Thank you! I have already recommended Zerorez to a neighbor.
Polite, efficient, friendly, cleaned thoroughly.
Thankyou Fredricko
Friendly staff very helpful and providing additional information concerning your product.