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based on 3170 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used Zero Rez 3 times now and each time my carpet looks brand new. Jimmy was a great help, very knowledgeable and I will definitely be requesting him next time
Fast and easy
Very courteous and professional, end result was excellent we are very pleased
Julian was very professional and polite. He did an excellent job on my rugs. I would recommend him to all my neighbors and friends. Thank you for also loving my dogs!!!
Justin was professional, took time to listen to my areas of concern. I really like the corner protectors he used. My carpets are not new but they look great. Justin pays attention to details and found spots that I hadn't seen. Justin contacted someone about water spots on the back of my entryway carpet and got those out! I would recommend this company and this employee to get your carpets clean. Very happy with this company and will have them & Justin back next year.
Great service as always
Justin was very informative . He explained the process and every step he was doing . He is surely an asset to this company.
The technician (Justin) was extremely friendly and knowledgeable. The tile and grout looks fantastic and the area rug is back to it’s bright colors!
Justin was great. Very personable.
Everything
Efficient, friendly knowledgeable
Great business and always great service.
Quick, great job and OK price. Thank you
I like the professionalism and the promptness of service. I would highly recommend your company.
The technician was very courteous and thorough. He did a great job!
Friendly, Knowledgeable, and Prompt
Tech was very friendly and did a great job - my carpet looks fabulous.
Justin was a very great young man that did a wonderful job in our recliners, rug & chairs! Everything looked brand new and I would highly recommend your company to my friends!
What I really liked about this product was no chemicals being used in the cleaning process. My carpets and tile look like brand new when done. Very professional and friendly service. I will definitely use this service again.
We dont like the job you did.
The communication from start to finish was on point.
my carpet looks and smells clean. Our service Tech was great and explained everything that was happening. Very confident in this company and Tech.
I'm not disappointed in the experience working with your people... the tech arrived on time, called before arrival, etc, etc. But, my rug looks WORSE than before you came (and I allowed full drying time before writing this). The stains are MORE vivid AFTER the cleaning on my light, fine rug. In addition to worsening the appearance of what were mild stains that now look highly noticeable, the general traffic discoloration was not improved at all. Net result... My rug looks worse than before you came and not any part of it looks cleaner/better. Whatever product you used - I suspect the "upgrade" for the biologic/pet stains - is not only ineffective, but should be contraindicated. I would never ever recommend your rug cleaning and found it to be completely ineffective. You really should evaluate your system/products for the sake of future clients.
Gentleman was very professional and knowledgeable
They did a great job cleaning our air ducts and carpet. Julian was very professional.
I loved the customer service and how the technician had excellent intellectual skills
The attendant was friendly , kind & courteous. He kept checking with me to make sure he was covering everything. Thank you!
Reasonably priced, on time and professional employees
They did an amazing job on my antique rug that has been used by many animals as their rest room for decades. They were able to get both stains & smell out of the rug. Highly impressed! Thank you for such a great job!

The grout did not come out as clean as I thought.