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based on 3003 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer service and results
Excellant job, but the servcie oerson didnt wear a mask
I was extremely impressed with the services and treatment we received. He was very professional and explained everything. Will
Communication and friendly attitude from the employees.
Did a perfect job on my tiles got rid of all the gout
The employee was very courteous, knowledgeable, and professional.
You do a good job cleaning my carpets
Did a grt job on my carpets
Excellent service! Tanner is a gem. On time, very pleasant , and did a terrific job!
The speed and professionalism of the Zerorez Team. It is always a good experience.
I hidden costs. Prompt response
Fantastic results, both spot removal and overall cleaning.
Price is too high for services rendered
I've used zeroes multiple times in two states. The quality of the cleaning and workmanship is outstanding. Both my son and I have used Zerorez of Orlando and have been completely satisfied with the services
The technician was very nice but was not knowledgeable about Sunbrella fabric.
We had 3 hour window from 11:00-2:00 and your worker didn't arrive until 2:40. I think that was unacceptable.
Great customer service
Good quality and excellent service.
Your technician Jimmy was on time friendly and professional. My sofa and rug look new. I would recommend Zerotez confidently.
Fast and effective
Third time using your company and it’s been great the guy has been the same the last two times and he has been great super nice makes sure I’m happy with the services and like I said last time it won’t be the last thank you great job and he was so great thank you thank you
Friendly efficient and great results 😊
Technician was very professional, timely and did a great job.
The cleaning process did not meet expectations
Did not clean as well as I thought per advertising
Did a good job and reasonable price.
Showed up on time, fast and clean
Bradley did an awesome job on our carpets. He was very professional and the price was just right. Thank you!
I was quoted $189 for three room and 15 stair then $40 for pet stains and deorderizing. So my price went up to $309 I was ok whatever. I had to leave so the tech left before I came back. The ad says dries in 1hr that is why I called them he stopped at around 10:30am it is 2:42pm and the stairs are still soaked and dirty. My husband had to redo the stairs to removed all the excess water. We was going to put my home up for sale today but guess what we couldn't because the carpet was still drenched. I am very disappointed worse $309 ever spent. And on top of that the tech has the nerve to come into my home and criticize our music. It took about 12hrs to dry
We have used this company for years, previously when we lived in metro Atlanta. Consistently provide good service. I also like the way no heavy cleaning chemicals are used like at some of the competitor companies.
My sister used Zerorez and loved it. Bryan did an amazing job. You hate to think your carpets are dirty but he was able to show me the line between clean and dirty. It was amazing. Bryan was very professional and did a great job. I will have him back in 6 months. I may consider them doing our tile.
Thank you for a great experience.
Floors look great, technician was prompt and professional. The upholstery cleaning did not turn out like i expected, but the floors definitely look great!