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based on 3003 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I considered the carpets to be in horrible condition and very dirty. Our technician was so professional courteous and went above and beyond. The carpets looked great and the customer service was amazing thank you so much.
My wife and I are always completely satisfied with our houses overall look and the crisp cleanliness of the floors and the sanitized smell that gives your brain the feeling that your home is like brand new again. I especially love the techs who seem to go out of their way in respect to your home to leave no trace of their being there besides the clean smell. I would highly recommend
Tanner and his cleaning crew are amazing! I will never use anyone else for the care and maintenance for the floors of my home. Thanks, Tanner and Zerorez. Spelled backwards and forwards, It's the Right way to clean!
You do a great job, unlike Stanley Steemer.
Friendly, easy to make an appointment, great communication, carpet looks fantastic, prices reasonable, non toxic!
we are very satisfied with the service and will be sure to use you again, 😊
Our carpets came clean very nicely. Our rep was tanner, he was very friendly and did a wonderful job. It was a very nice experience using you all for the first time. We will definitely consider you all again
The individual who came out the first time made a concerted effort to clean my carpet. I had minor spots on the steps and an area where my dog had soiled several times. He did a great job and spent a lot of time working the area. However, the spots returned. I do not feel this type of cleaning works for certain situations - like mine. I have used Stanely Steemer for 20+ years, but thought I would give this a try.
Also, Zerorez sent out someone a second time. He was personable and spoke to me about a potential solution. I am not ready to replace the carpet and pad in that area. I feel it is premature. In addition, the gentleman explained to me that my previous survey impacted the bonus of the original technician - which I think is very unfair as I feel he made a strong effort to clean my carpet. Rather, as I stated earlier, I do not feel this type of cleaning is appropriate for all situations. Knowing my honest comment - counted against the tech, put me in a very uncomfortable position.
Please do not contact further.
Jim was awesome. He did everything I had asked for and suggested more for cleaning my sofa and chair. Very friendly and did a great job!!!
Jimmy was friendly and professional. He went out of his way to help me and do his best in cleaning my white couches. I'm very pleased with the cleaning job. The couches were dirty and had stains. Jimmy took them out. He also handled my furniture with care. He cleaned a rug that had my dog peed on. The stains are gone and it smells good. Jimmy is the best.
Zerorez team came in and did an amazing job getting all the stains out of our carpet. Tbey were fast and will be my first call when my carpets need cleaning again.
Good job. Nice workers.
Tanner did a great job and will have him back sooner rather than later. Wanting to know more about yiur hardwood floor cleaning
The great job that he did
The carpets look great and the dog pee stains are gone!
Technician was on time. I handled all the arrangements over the phone. I could not be there at the time because I was under quarantine at a different address. But technician showed up. Handled everything very well and was very courteous during the entire process.
Carpet is clean!
The worker was kind and courteous and mindful of my belongings.
Great cleaning and service
one room wasnt cleaned as good as we thought it would of been carpet still looked dirty and the rooms didnt smell clean afterwards
Very professional and Courteous and very prompt and very good
They were on time. The carpet looked good. And the person that came was very friendly.
Did a great job!
Good service, overall satisfied. Thank you!
Very happy, Tanner and Brad were professional and courteous. They cleaned 6 area rugs plus a large expanse of tile throughout our kitchen, dining room and laundry room. Excellent results, grout looks so much better and the tile has a natural shine. The carpets came out great too. And no residue left behind on the tile or in the area rugs. Would highly recommend.
It’s a cleaner and healthier approach
The cleaner went above and beyond
He was amazing!
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It being my very first time getting this type of service done i didn’t know what to expect other than great customer service and clean carpet. But Jimmy with Zerorez did that and more. Jimmy was a delight to have in my home. He also left my sofas and carpet like new. I love that there was no chemically smells and the carpet and sofas dried fast! I will definitely keep Zerorez as the number one company to call.
Tanner showed us the dirt & explained benefits the services would provide. Quality of work is excellent.
Hi I want to say.how much zi enjoyed the service. Jimmy our guy was wonderful. I give him a.ten!!
HOLY COW!!! So when the current owners moved out, they clearly had not cleaned the tile or the grout in the 20 years they owned the house. You could see the lines on the tile where all of the rugs had been because the tile was a different color and the grout where there were no rugs, was almost black instead of a cream color. The grout under all of the rugs of course was pristine. So, I hired Zerorez to come out to clean the tile and the grout and to seal all of the grout. When I walked in the front door last night, I could not believe it. ALL of the grout was back to its original color. I was absolutely amazed! If you are looking for a company for tile and grout cleaning and sealing, I would HIGHLY recommend this company.