Zerorez Orlando
6270 Edgewater drive, suite 4300
Orlando
FL 32810
United States

Average rating: 9.7 out of 10 based on 3170 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 16, 2021 — Rated 10 out of 10 by B.V. Zerorez Orlando
What do you like about our products and services?

Staff professional. Cleaning always leaves areas spotless.

Report a concern   December 16, 2021 — Rated 10 out of 10 by L.M. Zerorez Orlando
What do you like about our products and services?

Very friendly staff. Punctual and did a great job.

Report a concern   December 15, 2021 — Rated 10 out of 10 by J.N. Zerorez Orlando
What do you like about our products and services?

The effectiveness of the product

Report a concern   December 15, 2021 — Rated 4 out of 10 by A.C. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

My bedroom carpets were cleaned on November 29th. The guy cleaning the carpets was at my house for 34 minutes total (confirmed via exterior cameras). This was from the time he pulled into the driveway, spoke to my husband, unloaded, “cleaned”, packed, received payment, and pulled out of the driveway. I have a small spot cleaner and later cleaned a small one foot of carpet in two bedrooms over the same areas he supposedly cleaned and the water was nasty. I’m not pleased with the service. To confirm I called my mother, who recommended the company, and she stated the guy who came to her house to clean her carpet (same amount of area surface) was there for an hour and a half. This gentleman also vacuumed prior to cleaning which ours did not. As of right now we are disappointed with the company and will probably be calling a different company in the future.

Report a concern   December 15, 2021 — Rated 10 out of 10 by J.M. Zerorez Orlando
What do you like about our products and services?

It works better than anything we have used before 😃

Report a concern   December 13, 2021 — Rated 10 out of 10 by M.J. Zerorez Orlando
What do you like about our products and services?

Nick is very knowledgeable and does great work.

Report a concern   December 13, 2021 — Rated 10 out of 10 by K.L. Zerorez Orlando
What do you like about our products and services?

Great technician!! Very nice and through. Carpets clean and tile sparkling. Thank you!!

Report a concern   December 12, 2021 — Rated 2 out of 10 by D.S. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

Rugs were VERY wet and stayed wet for quite a while. Van left burned grass, that has yet to show any signs of recovering. I thought associate was very polite and friendly.

Report a concern   December 12, 2021 — Rated 10 out of 10 by A.B. Zerorez Orlando
What do you like about our products and services?

Google

Report a concern   December 12, 2021 — Rated 10 out of 10 by B.Z. Zerorez Orlando
What do you like about our products and services?

The service was great. But I wish furnitures can be restored before the completion of service.

Report a concern   December 12, 2021 — Rated 10 out of 10 by J.B. Zerorez Orlando
What do you like about our products and services?

Jimmy!

Report a concern   December 11, 2021 — Rated 10 out of 10 by A.G. Zerorez Orlando
What do you like about our products and services?

Technician Nick was awesome. Very friendly and timely! Products did the job and no chemical smells. Carpets look refreshed.

Report a concern   December 11, 2021 — Rated 10 out of 10 by R.T. Zerorez Orlando
What do you like about our products and services?

He was very Curtis and Profesional
Left the carpet and apostrophes clean without a lot of wetness. It dried fast
Which is great for a mobile home.

Report a concern   December 10, 2021 — Rated 9 out of 10 by A.M. Zerorez Orlando
What do you like about our products and services?

Very friendly and efficient. A little pricey for the sectional couch.

Report a concern   December 8, 2021 — Rated 10 out of 10 by E.M. Zerorez Orlando
What do you like about our products and services?

My tile and sofa came out immaculate and my technician, Jimmy was professional and courteous!

Report a concern   December 7, 2021 — Rated 10 out of 10 by R.H. Zerorez Orlando
What do you like about our products and services?

Our tech was amazing. Super friendly, efficient , and did a superb job of cleaning our couches.

Report a concern   December 7, 2021 — Rated 10 out of 10 by L.W. Zerorez Orlando
What do you like about our products and services?

Very well organic and professional

Report a concern   December 7, 2021 — Rated 9 out of 10 by D.H. Zerorez Orlando
What do you like about our products and services?

Very prompt - did a great job.

Report a concern   December 7, 2021 — Rated 10 out of 10 by D.R. Zerorez Orlando
What do you like about our products and services?

Everything Our floors look amazing and the house smells great.

Report a concern   December 6, 2021 — Rated 10 out of 10 by R.W. Zerorez Orlando
What do you like about our products and services?

Gets my rug clean , technician is a pro. Thanks alot

Report a concern   December 5, 2021 — Rated 10 out of 10 by K.W. Zerorez Orlando
What do you like about our products and services?

Excellent and timely service, thank you

Report a concern   December 5, 2021 — Rated 10 out of 10 by D.O. Zerorez Orlando
What do you like about our products and services?

very prompt, friendly

Report a concern   December 4, 2021 — Rated 10 out of 10 by D.E. Zerorez Orlando
What do you like about our products and services?

I had a great experience with getting my carpets in my children’s bedrooms cleaned. Trust me it was a mess before Tanner arrived and did such an amazing job with cleaning and getting the stains out as much as he could. Great experience and so glad I called them. Plan to definitely use them in the future for any other cleaning jobs I might need.

Report a concern   December 3, 2021 — Rated 10 out of 10 by R.V. Zerorez Orlando
What do you like about our products and services?

The technician was very friendly and knowledgeable. He explained what he was going to do and what we needed to do for optimum results. The drying time was very reasonable.

Report a concern   December 3, 2021 — Rated 0 out of 10 by J.B. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

I was not told ahead of time it was a one man crew and he would not move small tables or move chairs. Very disappointed. I even offered to help move the furniture.

Report a concern   December 2, 2021 — Rated 10 out of 10 by B.S. Zerorez Orlando
What do you like about our products and services?

Service was awesome!

Report a concern   December 2, 2021 — Rated 10 out of 10 by S.K. Zerorez Orlando
What do you like about our products and services?

No soap!

Report a concern   December 1, 2021 — Rated 10 out of 10 by D.R. Zerorez Orlando
What do you like about our products and services?

Appreciate the time spent to get my two sofas cleaned. Nick was very personable and did a great job.

Report a concern   December 1, 2021 — Rated 9 out of 10 by B.D. Zerorez Orlando
What do you like about our products and services?

left the fabric feeling clean and not very wet for long.

Report a concern   December 1, 2021 — Rated 10 out of 10 by H.B. Zerorez Orlando
What do you like about our products and services?

Outstanding job -- and wonderful customer service.


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