What our clients think of us!

explained what and how the carpets were going to be treated.
did a remarkable job on very tough old stains.
came at the appointed time with a notice 15 minutes before scheduled time

Job well done. Courteous and conscientious workman. Will use your company again.

I have used Zerorez on a number of occasions for my retail stores. They have done outstanding work and rescued carpet that was thought to have been stained. And they have done this for a reasonable price.

The service was excellent! Everything turned out beautiful! We would definitely use them again!

My technician Brad was on time, polite and thorough. He was able to get rid of a couple tough stains and was professional throughout the entire process.

I just got off the phone with Sierra - your person took a rug and my husband had to help him lift the bed and rug and ended up hurting his hand and bleeding. While I did tell your person who came to take the rug that he needs to get another person along to get the rug back in its place I still called to ensure its taken care off. The lady tells me that she cannot guarantee that there will be 2 people - so you expect Clients to do the work ?? She says Jacksonville office has 2 people and Orlando does not have - well then you should not do business in Orlando if you cannot hire people required to the work or you should not take rugs to clean at your place. I am not paying you to have my husband do the work !!!!

Great service, good prices and products.

Jimmy did a great job. He was prompt getting here. And was done in less than two hours. The carpets and tile came out great. My wife was happy when she got home.

The product itself is fabulous on both carpet and tile. Plus, the technician Brad was incredibly professional, friendly, and helpful. I will happily recommend y’all to anyone.

Communication is always key. Relying on technology and social media will sometimes not be efficient.

Best Carpet Cleaning I have ever had done.

I was very pleased with the service. The rugs look new. I would recommend this company.
Best Regards
Name removed

Jimmy was pleasant and quite capable. Rugs were wet a long time. Cleaning was well done.

You did a terrific job with my carpeting and floor tiles! Outstanding customer service. Consider me a regular customer!

Professional, on time, friendly, communication

Connor was excellent.
Communication was excellent
Cleaning of rugs and floors was excellent.
Price was reasonable for service rendered..

My carpet looks great

Service completed quickly excellent workmanship and courteous!

Tanner was incredible great personality great service very thorough in fact we’ve already booked our carpets to be clean by the same company I would highly recommend them for any residential or commercial job fantastic well run company Tanner is the general manager and actually did the work himself

The staff is very friendly and knowledgeable about their product pricing was clear and no hidden fees and picking up my rug process was really quick same day I decided to send my rug they picked it up super easy process I highly recommend them

It cleans 🧼!

Quick appointment time/quality of services/carpets not too wet

Inflexible scheduling
Mediocre job.

Your technicians were very prompt and knowledgeable. They worked efficiently. The equipment used remove the residue from tiles worked very well and very fast with little mess. The cleaning and sealing of my granite counters was well done also. Overall very satisfied with services and would recommend them any time.

Vet professional, prompt and informative. Service was fairly quick and our couch looks great!

Service was great. The technician explained everything he was going to do which made us confident that he would do a great job.
He showed us that the stain we were concerned about was pet urine and found another spot where there was pet urine.
We had no questions when he was finished and the cleaning was complete.
We will be calling him when we are ready to clean the tile.

BNI works !!

Pleased with results

Professional and thorough

We have used other carpet cleaning services in the past, so we have a good idea of what works for us. After the first time we used Zerorez, many years ago, we thought the job was performed as well, and equal to the other companies that we have used. Then, after several months, we started realizing that our carpets still looked clean, and noticeably cleaner, than the other companies looked after just a month or two. We actually could not believe the difference in the value of having the carpets stay clean for so much longer. When we called to have you come out again, you had left the area and were not available for us. We are really glad that you are back in town.