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based on 3169 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Employees are pleasant and flexible in adjusting schedules.
The service tech was very nice. I was not impressed with how the carpets were cleaned and felt like there was a smell in the carpet days after the service was done. It was a very odd smell and not one of carpet that had just been cleaned. Overall it was not what I expected.
Zerorez is quick, efficient and our carpets in the office look just like new. Tanner was great to work with. Very prompt and he was done in no time at all. Thank you!
Customer service is fantastic
Very professional service. Technician arrived on time.
GREAT SERVICE AND THE TECH DID A GREAT JOB!!!!!!! THANK YOU THE CARPET IS SO CLEAN!!! IT WAS GREAT CUSTOMER SERVICE!!!
The technicians I have had always clean thoroughly an professionally
It's always a good experience when they clean the carpets.
Customer service was amazing.Justin did an amazing job with our floors and guaranteed that if there were any issues or cleaning not fully done he would take care of us. Definitely will be booking them again.
Friendly workers, great service, and fair price.
My carpets look great especially the pet stains. The guys were polite and nice to talk to. They quickly made friends with my dog.
The grout looked no different than before it was “cleaned”. The floors were left dirty and sticky. Very disappointed. There are numerous areas that were not cleaned - didn’t go all the way up to the walls or cabinets. There are 2-3 inches that are clearly darker Looks ridiculous.
Great customer service and cleaning. Did amazing work on my kid and pet stained carpet. Amazing results! And love the low dry time!
Communication and scheduling is easy and not a bunch of push this or that button from the phone robot. Service is prompt and good job.
I called, you quoted and scheduled immediate pick up. That's what i call excellent service.
Now I pray the actual work and delivery works just as smoothly.
thank you for making a difference.
Very good experience and the carpets look great!
I was very impressed with Zerorez from the moment I booked the appointment to the completion of the job. I had full communication and confirmation ahead of my appointment. The sales rep was very polite and respected my home, came in with professionalism and did a meticulous job with my tile cleaning. He made sure to get my approval before leaving. I had no smells or residue after the service and when my tiles were fully dried, it felt great walking on them. I am happy I went with Zerorez and will definitely recommend.
Team was great
Service was excellent, carpets look awesome!
The technician was very good and we have both our tile and carpet cleaned. The result was better than what we have had with other services. Though the cost was more then final outcome was worth it.
They were courteous and efficient. Did a good job.
Our area rug was cleaned right on our wood floor 😲 The moisture did NOT go through to the floor! Rug and floor are absolutely fine!
Vance was amazing and very detailed - great customer service!! Will definitely recommend this company to anyone. My carpets are really clean stains removed and the house feels fresh.
Quick, efficient service, quick drying, no odor.
The office and technical staff were friendly and professional. The technician was on time and took the time to understand any concerns and special requests. He was very thorough in his service and didn’t leave until reviewing his work and ensuring we were satisfied.
Great customer service and back their work 100%.
Zerorez came through and were very professional and did a great job! Highly recommended.
I still have an odor in the carpet where the tech did the bio treatment.
Make sure the technicians know to spot treat any problem areas
The service was excellent
The guys did a great job!

The two reps that showed up were very polite, professional and efficient. They did a great job and I will use your service again.