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based on 3169 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional and courteous. They did an excellent job in all my rooms.
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Spots were removed and carpet looks like new.
My carpet look great and feel cleaned. Drying time is quicker than expected. Technician was professional and friendly and knowledgeable with his job.
Amazing job cleaning the floors in our “new” house! We thought the tile was brown..turns out it was tan with 6yrs of grime and filth!
My floors looked better than expected and the service tech was friendly and informative.
Great cleaning, fantastic staff and love the carpet. Thanks!
Jimmy's communication was fantastic. Tenants appreciated his service.
*They kept you informed of the process via text message and email prior to appointment.
*Very professional while at the house. Explained the whole procedure on what they were doing.
*Reasonably priced.
*Better results than I actually thought possible on carpet that was original to the house (17 years).
*Should have called and had this done several years ago. Am planning on getting some upholstery done next.
Took care of everything needed quickly and they looked great!
You get the carpets cleaner than the other companies.
We had a great first experience with Zerorez! Our technician, Jimmy, was friendly and professional in his manner. He and the young man training with him were able to clean two white chairs we purchased at a yard sale to the point where they looked new! We will be using Zerorez again and highly recommend!
great service and couch looks like new again
Carpet came out looking very clean after having pets. Very professional service.
Service was great and cleanliness was fantastic.
My sofa was in need of a cleaning... The results are better than I expected... looks great!
explained what and how the carpets were going to be treated.
did a remarkable job on very tough old stains.
came at the appointed time with a notice 15 minutes before scheduled time
Job well done. Courteous and conscientious workman. Will use your company again.
I have used Zerorez on a number of occasions for my retail stores. They have done outstanding work and rescued carpet that was thought to have been stained. And they have done this for a reasonable price.
The service was excellent! Everything turned out beautiful! We would definitely use them again!
My technician Brad was on time, polite and thorough. He was able to get rid of a couple tough stains and was professional throughout the entire process.
I just got off the phone with Sierra - your person took a rug and my husband had to help him lift the bed and rug and ended up hurting his hand and bleeding. While I did tell your person who came to take the rug that he needs to get another person along to get the rug back in its place I still called to ensure its taken care off. The lady tells me that she cannot guarantee that there will be 2 people - so you expect Clients to do the work ?? She says Jacksonville office has 2 people and Orlando does not have - well then you should not do business in Orlando if you cannot hire people required to the work or you should not take rugs to clean at your place. I am not paying you to have my husband do the work !!!!
Great service, good prices and products.
Jimmy did a great job. He was prompt getting here. And was done in less than two hours. The carpets and tile came out great. My wife was happy when she got home.
The product itself is fabulous on both carpet and tile. Plus, the technician Brad was incredibly professional, friendly, and helpful. I will happily recommend y’all to anyone.
Communication is always key. Relying on technology and social media will sometimes not be efficient.
Best Carpet Cleaning I have ever had done.
I was very pleased with the service. The rugs look new. I would recommend this company.
Best Regards
Name removed
Jimmy was pleasant and quite capable. Rugs were wet a long time. Cleaning was well done.
You did a terrific job with my carpeting and floor tiles! Outstanding customer service. Consider me a regular customer!

Love the quick service and through inspection before starting.