- Phone: (859) 263-5020
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Customer Testimonials
Do a Great job of getting you in and out. Price is fair
First time going to Don Franklin Hyundia and was very pleased! Friendly service staff and finished everything I needed in a timely manner with quality work! Will definitely be back for my next service!
Features and quality of products
Very friendly and professional staff. Ralph went out of his way to put me at ease with what my car needed, and the work was done quicker than expected while I waited.
Great service department!
Jeff York was excellent to work with. No pressure, just very helpful.
The service and you all are very friendly
The team is always friendly, and always does a great job end to end.
Yes
Efficient and pleasant service reps
The process was straightforward and simple. Everyone was patient with me and I did not feel pushed to make any decisions.
Everyone was courteous and the service was prompt.
The service technicians are very polite and accurate on their estimates of time it will take to handle your service needs.
Ease os scheduling. Friendly and knowledgeable staff.
Excellent service and expert staff..polite and professional
Everyone was so courteous and the maintenance on my vehicle was done quickly and efficiently. I'd highly recommend them.
Too early totell
It was a great experience and excellent customers service. Thanks!
Service was great and timely!
Greta service and staff
Our salesman Chad was great. Very helpful and not pushy to get a sale. I have bought three vehicles from two different Don Franklin locations and all three experiences have been great.
I purchased my GV70 in Chicago but live in Lexington and had it serviced at Don Franklin. I was very pleased with the service department. Andy, the service manager was great as was Chris, the service writer.
I plan to have my Genesis for a long time so I was very pleased that Don Franklin's service department is so good.
I highly recommend.
You guys are great thanks
I recently purchased my third vehicle from Chad Givens at Don Franklin Lexington. Every time, he has looked at my budget and found me something great within it. This time I was able to get a 2023 Tucson and it is amazing. The purchase process was easy and stress free. Highly recommend to anyone looking for a new or used vehicle.
Misty is wonderful!!!
Close to my home.
The service and staff was by far the best I have ever experienced. Cj Bush was a very professional, well spoken, amazing salesman that made my decision to go Don Franklin Hyundai one the best choices ever.
As usual, the staff of Don Franklin Hyundai provided a most wonderful experience in the area of car shopping through the sale. From the greeting on the lot through the completion of the the paperwork, I experienced no pressure to complete the sale, and sensed a genuine concern that the vehicle met my expectations. Good company, great people.
Great service, much faster than expected as well
Always greeted with friendly smiles. The young man that checked me into the service bay was and is always kind and pleasant.