- Phone: (859) 263-5020
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Customer Testimonials
Very friendly and knowledgeable staff. Easy to work with in purchasing a car.
great customer service
proactive service, Dawn is our sales rep we loved getting our Genesis and look forward to when the lease on our BMW is up in June that we will get either a Hyundai or a GV70 from her as well
Yes, however I wished interest rates were better.
fairly easy to get an oil change appointment. Done quickly.
Service personnel nice and good service.
Salesman Kanon is top notch.
Coupon was useful
Yes. This is the best place for car service.
The service at Don Franklin is outstanding. They provided all my automobile needed to keep running at top condition for a fair price.
Great customer service
Service. Amount you get for the dollar. Warranties. Etc
The Service Dept.at Don Franklin is excellent. Everyone there is so kind. They keep their appointments on schedule, and the work on my vehicle is always top notch. I appreciate all of you very much. It is comforting to know I can trust the Service Dept. at this Dealership.
Happy New Year to all of you. Thank you for being THE BEST!!
Keeping with the time
Great service and very nice people.
Fast, friendly service.
Greeted immediately by friendly staff. Oil change only took about 30 minutes..Oil change includes several checks, which is always helpful. Appreciate the ease of the entire process.
Superb service all around. Alexis was very communicative and always made sure I was informed about what was being repaired and how long it would take. So pleased.
Shannon was great to deal with and gave a straight honest good upfront offer on my vehicle. Five stars!!!!!
Always takes care of any issues , wonderful people and staff
The service was awesome Daryl when out of his way to make me feel comfortable. I felt like he was up front and honest. The vehicle drives great couldn’t have ask for a better experience
Great Service department, and accomodating staff!
Great staff! Always pleasant! Got me & out fairly quick for my maintenance appointment!
Jamal was great. Professional and the experience was friendly and successful!
Good
Salesman, Ray, was great. He listened and did a great job hearing my goals and matching them to your inventory.
Quick, easy, and professional. As always. Won't go anywhere else to buy a vehicle.
Excellent service, very dedicated to the consumer. Thad and Lucas both was very helpful, worked very hard to get my loan approved.
Everything!
Your people in Service are courteous, friendly and competent. They answer questions directly, and they know their stuff. That's what is needed.