- Phone: (859) 263-5020
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Customer Testimonials
Nice people.
Quick results.
RLD
We love the service department in general and Ralph specifically. He is very helpful and keeps us up to date as the cars are being serviced. You have a winner in him!!!
We also always stop by and see our salesman, Jamal Wagner. He sold us our 3 Santa Fe vehicles and his honesty and expertise is evident but most of all is his caring attitude. He wants to do the best thing for us and we rely on him for his valued opinions.
Could not be happier with Don Franklin mainly because of the two above gentlemen.
Thank you very much,
Bob & Debbie Waitkus
P.S. We also love the vehicles!
Service techs were very nice - staff was very polite and helpful when booking the appointment…
Thank you
Kim
Very patient, and very diligent on making sure the customer gets what they want. CJ is the bomb.com! He made sure my son was taken care of, And as a parent he kept me in the loop! Thanks again!
Love my car and all the services offered
By don Franklin
Honesty. Quality.
Love the service department because they are courteous and prompt.
This is my fourth vehicle purchase from Don Franklin. I am treat kind and fairly and it is sincerely appreciated.
I love getting fast and friendly service from your always helpful staff!
Service was for a recall item and was completed on time. I would recommend to others.
Fast and friendly service.
Your cars are great an the service ( oil changes are done on time )
Alexis is helpful and makes me feel like a valued customer. I also feel as if my car gets professional care and service.
Quick and insightful.
Their service is always, very respectful and kind. They always explain what they did and give opinions about what if any you need to do next!!! I always take my car there,!!!!!!
friendly service
They checked many more things on my car than I was expecting. They thoroughly inspected and cleaned my vehicle. Very pleased.
People are friendly and service is good. It's very expensive.
Excellent service and love my new Tuscon
Good service and follow up. Only issue was;
I had the recall work done on the seal belt tensioner. It was, what looked like a messy job cutting plastic pieces etc. Please make a small effort to at least vacuum the cut pieces upon completion. I had to take my car to the car wash and use the vacuum to clean the floor, both front and back. Thank you.
Friendly and professional
On time, considerate of customers, clean facilities.
Honest and Efficient Service
Great service and work done early, a great combination!
Chad Givens was excellent!
I loved the amazing customer service, how friendly everyone was and the ease of purchase.
Great customer service! I would highly recommend Don Franklin!
I’m very happy with my new 2023 Tucson. Bryan is great!
Staff are very friendly. Just wish the car wash would work.
Great customer service