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Customer Testimonials
Everyone was friendly from the time I arrived until the time I got the vehicle back. The service department told me how long the recall fix would take, and it was on the money.
Love my Hyundai Tucson and receive excellent service with Don franklin
Great staff who handles older people 👍 and thanks God for the priceless experience that you have with all,the man in the service dept RALPH IS GREAT AND MISTY IN SALES, 👌 👍 THEY ARE THE REASON I AM AND WILL ALWAYS BE STRONG 🙌 FOR THE COMPANY, ALSO THE LADY IN FINANCE MRS ANDERSON ,THIS IS A TRINITY YOU CAN'T FIND ANYWHERE 😀 AMEN AND ALLELUIA, CALL IF YOU WANT VOICE MESSAGE 👍 😀 👏 😉 💙 ❤
Everyone we interacted with was extremely friendly and professional. We had a great experience and would highly recommend this dealership to anyone searching for a new car.
Always such friendly staff and fast service!
I really appreciated the service technician, Leanna, who assisted me. She was very kind and helped me understand what services were needed to uphold my warranty. She walked me through recommended services without pressuring me.
Jamal and Mike were fantastic to work with. They made the process very easy.
Very professional and responsive when completing a transaction.
I have been with hyundai around 10 years and have bought and traded a few cars. Recently, I have bought 2 new vehicles and traded in two vehicles. We had the pleasure of working with Trevor and had the best experience during both times. I recommend working with Trevor if you want an honest person who works hard to get you where you need.
Everyone there that we had to communicate with was friendly and helpful as well.
Jeff York was awesome! He was not pushy and very helpful.
Love my Santa Fe and you our service is wonderful always polite and kind💕
He immediately worked on my car. They never charge ridicules prices. They're very open and friendly. Fair an
My salesman was Julio Cardona and he did a wonderful job of finding just the vehicle I wanted, getting it to Lexington, handling all the paperwork, and having my new car delivered to my home. Great service, great efficiency, great experience.
Prompt efficient service
It’s easy to get in. The staff is very nice.
Great service, very professional.
Alexis did an outstanding job!!
My experience with Hyundai has been outstanding. My Sonata has been a reliable vehicle with little to no significant issues over the years. The Service team is always friendly and kind, and go out of their way to make sure I am happy and satisfied.
Very likely! Have sent two customers to Don Franklin that have bought new vehicles!
Service department is very friendly and informative. They didn't try to sell me anything I didn't need, which instills in me that they are trustworthy.
Caring
Professional
Salesman was excellent!
Explained everything
When I come in for service everyone is friendly and helpful.
The young man was polite and confident in the product and was very helpful and knowledgeable
Efficient and thorough
You always provide good service in a timely manner.
On time. Polite, friendly. Quality work.
The service people have been courteous and helpful.
Friendly staff
Charles Bush was so thorough in educating me on the car I ended up purchasing
Service staff was polite easy to work with and kept me informed. It was completed quickly.
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