- Phone: (859) 263-5020
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Customer Testimonials
Ralph in service is amazing. Very friendly and professional.
Everyone was very nice and the experience was very easy
Fast & friendly service! Everyone is very helpful!
It's easy to schedule service, and the technicians are very friendly and helpful.
Drew Robinson-Smith was very helpful and professional!
Everything
Easy to deal with, very efficient
Very friendly service.
The mechanics are friendly and helpful.
I brought my Santa Cruz in for service and Ralph took excellent care of me. He kept me informed on the process and what I needed.
Came in for routine maintenance and staff was friendly and prompt. They were very respectful of our vehicle and our time.
Prompt and friendly service
Great service and friendly people!
Good cars
Got me n an out on schedule appointment I was told hour. Or so was done n 45 minutes
Fair and quick.
Kelvin is awesome! Thanks for the great service.
very professional and nice
Alexis Holland is an excellent service advisor. Work was done quickly and with high quality.
We were very pleased with the service we got all around from sales to financing.
Smiles and great service
CJ Bush was very easy to work with and got me exactly what I wanted- I will definitely recommend him to anyone who’s looking for a new car in the future! Thank you!
Friendly, knowledgeable staff, good quality and value, and, most especially, the warranties.
Darryl. Bond was great to work with-straight forward with me
Trevor was attentive, answered all my questions and was able to make alternate options when something didn't work for me. He spent the time to make sure I was satisfied..
it has changed a lot for the better.
Staff is friendly and easy to work with!!
Ralph Clay, Jr. was a pleasure to work with. I appreciated his commitment as my service advisor.
Great service. Very prompt. Richard Conrad, Misty Roberts, and Michael Chisley are the best at what they do. I live 120 miles away and these local dealerships can’t even come close. Keep up the good work there. I won’t shop anywhere else and recommend Don Franklin to anyone in the market for a new or used vehicle.
Service department is top notch!