Customer Testimonials

Chad was great. The vehicle I was provided was also. Thanks

So far, so good, no complaints.

Connor was super friendly and helped a older couple with today technology

People very professional and friendly

They are always very friendly and helpful, and answer any questions I have.

Darryl was absolutely amazing. He was so helpful and tried his best to get me a deal that worked for me. Getting a new car just wasn’t in my budget right now. He was very kind and professional!

The car

In and out easy appointment scheduling !

The vehicles are luxurious and salesman outstanding. He was informative but not pushy

Good service, nice atmosphere and perks.
I just hate to have to drive 80 minutes each way to get your service, so I really won’t ever be totally happy.

Mr . Jamaal Wagner, Mr. James Anderson and the whole team of employees are extremely excellent in their care and concern for their customers and their needs

Good and Friendly Service

Working with Conner and his management team is always a pleasure.

I like the SUV’s and especially like the warranty on the vehicles.
Don Franklin is the primary dealer for all maintenance on my vehicles. The service department has always had a courteous staff and do their best to keep me updated on the status of my vehicles.

Chad came in on his day off to help me find a nice new car! Everyone was so nice & friendly!

Excellent personnel from the sales rep to the service department

the customer service!

Very good product and great service. Very thorough in information given to us.
I would visit again, I am not ready to purchase right now.
Thank you

Great service

Plenty to choose from

Fast oil change and super nice people!

Alexis rocks! She’s professional and friendly.

We have had 4 Hyundai's we haven't had any problems with any of them.

Colin, was very attentive and helpful in trying to locate the vehicle I wanted. I was working with a limited budget though and it proved to be a very difficult task. It wasn’t the salesman’s fault!! He definitely put forth 120% effort!!!

Thank you for everything.

Jamal was great to work with and very personable.

Unbelievable service. Amazing how their team listen to my situation and provided options that exceeded my expectations.
I was looking for 28k car but after they explained the options I drove away with a 48k SUV that gets 68 miles to the gallon.
Honestly unbelievable.
The Don Franklin’s team at Nicholasville Mitsubishi lead by Scott Keyland. With well trained staff (Sales Andrew Rutledge) financial Manager Lawrence Washington provide me with the best service bar none. Best service of any dealer I’ve ever been associated with. I’m telling you unbelievable.

Quality products, great service, but the people make the difference. We just traded for a Jeep Gladiator. Chad was our salesman. James Anderson helped when Chad got covered up with other customers. Lindsey Anderson did our finance paperwork, and we have been buying cars from Eddie Thompson for over 30 years. All of these people were very knowledgeable, helpful, friendly, and efficient.

Excellent products great service treated like family

Very pleasant and professional staff, from service managers to car attendants.

Everyone was very helpful and let me know what the problem was with my car right away and I did not have to wait very long for it to be repaired. the cost was reasonable for what they did. I have always (since I bought my 2013 Elantra) from there for any repairs. Always satisfied with the service and will return if I have more issues. Also my grandson loved the snacks.

Thank you
Evelyn Gilliam

Ps - i saw a 2025 vehicle that I am thinking about buying there. And also in the last 20 years or so I have probably bought 10 cars or more from your dealership.