Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   June 29, 2025 — Rated 10 out of 10 by Douglas Roberts Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The warranty

Report a concern   June 29, 2025 — Rated 10 out of 10 by Timothy Givens Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great and friendly people working there.

Report a concern   June 29, 2025 — Rated 10 out of 10 by Eric Reed Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   June 29, 2025 — Rated 10 out of 10 by T.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Price

Report a concern   June 29, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and efficient

Report a concern   June 29, 2025 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Classy, reliable, safe and fun. Proud to drive a Hyundai .

Report a concern   June 28, 2025 — Rated 10 out of 10 by Cristy Bunn Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quality and performance

Report a concern   June 28, 2025 — Rated 10 out of 10 by M.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is very accommodating and friendly. I needed a last minute oil change for an out of town trip and service was able to fit me in. Zach Shuping (family friend) showed me around the new Genesis service area which will be opening up soon. It started pouring down rain when my car was ready, so Trevor and another sales rep provided me with a Genesis umbrella. Very accommodating.

Report a concern   June 28, 2025 — Rated 10 out of 10 by C.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and easy service. Comfortable waiting area. Great staff.

Report a concern   June 28, 2025 — Rated 9 out of 10 by D.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Style

Report a concern   June 28, 2025 — Rated 10 out of 10 by W.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always courteous, fast, and efficient.

Report a concern   June 28, 2025 — Rated 10 out of 10 by Shannon Asher Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Was fast and honest with us had us on our way in no time

Report a concern   June 28, 2025 — Rated 10 out of 10 by James Wheeler Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great vehicles and people.

Report a concern   June 28, 2025 — Rated 10 out of 10 by M.P.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt service and frequent communication

Report a concern   June 28, 2025 — Rated 10 out of 10 by Douglas Roberts Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Staff both Ty & Brad were cordial and professional and willing to try to accommodate

Report a concern   June 28, 2025 — Rated 10 out of 10 by C.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great affordable vehicles with prompt service.

Report a concern   June 28, 2025 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous, efficient service.
Very clean, comfortable customer lounge

Report a concern   June 28, 2025 — Rated 10 out of 10 by M.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

good

Report a concern   June 26, 2025 — Rated 10 out of 10 by N.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very fast, efficient and friendly service.

Report a concern   June 26, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great atmosphere while waiting on your car. Service leaders keep you abreast of what is going on and setting realistic expectations for completion. Very good communication.

Report a concern   June 24, 2025 — Rated 9 out of 10 by L.J. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service

Report a concern   June 24, 2025 — Rated 10 out of 10 by Lisa Barnett Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was absolutely wonderful to work with! He made the process so easy! Highly recommend him!!!

Report a concern   June 24, 2025 — Rated 10 out of 10 by A.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We like the Hyundia Sante Fe. This is our second one.

Report a concern   June 23, 2025 — Rated 10 out of 10 by Kurstin Oneil Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

CJ and Chad are amazing!

Report a concern   June 23, 2025 — Rated 10 out of 10 by Wilson Gardner Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Second time working with the team. CJ was awesome again and had a finance decision for me in less than 30 minutes. The process itself was very quick too once I was with finance. Nobody was pushy or anything just wanted to help.

Report a concern   June 23, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

My car buying experience was wonder. Ben our salesman went the extra mile to help us through the process. He narrowed down exactly what we wanted and got us a good deal. Can’t say enough about everyone that helped us. We would definitely recommend Don Franklin Genesis to everyone!

Report a concern   June 23, 2025 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love the facility and quality of service.

Report a concern   June 22, 2025 — Rated 10 out of 10 by Bruce Laine Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Excellent Service and more than adequate instruction. Thank you!

Report a concern   June 22, 2025 — Rated 10 out of 10 by Aaron Holbrook Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Good product at a good price. The best part is your employees. Conner was great to work with as well as the sales manager. I will definitely recommend you to everybody.

Report a concern   June 22, 2025 — Rated 10 out of 10 by J.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Jeff was great, and I felt that he worked with me to get exactly what I wanted. I didn’t feel pressured into buying anything and he kept offering assistance throughout the entire process.


Privacy Policy