Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   June 9, 2022 — Rated 10 out of 10 by B.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent

Report a concern   June 8, 2022 — Rated 10 out of 10 by Teri Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff excellent work

Report a concern   June 8, 2022 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service. Nice people.

Report a concern   June 8, 2022 — Rated 10 out of 10 by M.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

They were very friendly and not pushy at all and walked me through the whole process stress free I would highly recommend them for your next car purchase.

Report a concern   June 8, 2022 — Rated 10 out of 10 by Charles Williams Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Good Deals and great Service

Report a concern   June 8, 2022 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

EVERYTHING

Report a concern   June 7, 2022 — Rated 10 out of 10 by Christopher Bryant Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Was able to get in earlier and the appointment was fast. Workers were so friendly.

Report a concern   June 7, 2022 — Rated 9 out of 10 by K.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service the service department.

Report a concern   June 7, 2022 — Rated 10 out of 10 by T.O.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You all do an excellent job and have great customer service

Report a concern   June 7, 2022 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jamal Wagner was courteous, professional and low pressure. We appreciate his help and efficiency.

Report a concern   June 6, 2022 — Rated 10 out of 10 by R.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, helpful staff and dependable service.

Report a concern   June 4, 2022 — Rated 10 out of 10 by R.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was very quick and efficient. Alexis the advisor was ver helpful and friendly.

Report a concern   June 4, 2022 — Rated 10 out of 10 by J.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very satified with my purchase.

Thanks

Report a concern   June 4, 2022 — Rated 10 out of 10 by Hunter Dunn Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick,easy,and friendly

Report a concern   June 3, 2022 — Rated 10 out of 10 by Lindsay Reasons Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always fast and great service!

Report a concern   June 3, 2022 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is good.

Report a concern   June 2, 2022 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very friendly and welcoming.

Report a concern   June 1, 2022 — Rated 10 out of 10 by Bill Balke Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was impressed with the responsiveness of Alexis in scheduling me for an unscheduled service. I was equally impressed with the quality of the service and the transparency of the results of the diagnostics and the solutions. I will be transferring the care of my Genesis to Don Franklin!

Report a concern   June 1, 2022 — Rated 10 out of 10 by Lisa Evans Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

always uses genuine Hyundai parts and very helpful with answering questions

Report a concern   May 31, 2022 — Rated 10 out of 10 by Terry Scariot Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Reliable vehicle excellent service.

Report a concern   May 31, 2022 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

One of the best experiences I’ve had purchasing a vehicle. Everyone was helpful, courteous and knowledgeable. I would highly recommend anyone going to don franklins to purchase their next vehicle.

Report a concern   May 31, 2022 — Rated 9 out of 10 by P.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good service

Report a concern   May 28, 2022 — Rated 10 out of 10 by Angela Plank Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service. Always friendly and polite

Report a concern   May 28, 2022 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Came early and they still got everything done very quickly !

Report a concern   May 27, 2022 — Rated 10 out of 10 by Kevin Combs Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Richard was great he got me where I wanted to be

Report a concern   May 26, 2022 — Rated 10 out of 10 by S.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

From the phone call for appointment to me driving away, everyone was very kind, honest, and treated me with respect.

Fast service and I felt like these people where looking out for my best interest.

Report a concern   May 26, 2022 — Rated 10 out of 10 by Kayla Sturdivant Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff are so friendly and welcoming. They're so helpful and it really eases the stress of buying as well as maintenance of your car.

Report a concern   May 26, 2022 — Rated 10 out of 10 by P.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great service. A distance for me to travel from Danville

Report a concern   May 26, 2022 — Rated 10 out of 10 by Sara Harvey Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I just purchased a new 2022 Hyundai Tucson. This is my fifth Tucson and the perfect size for me. Ty Cobb was my sales person. He was very personable and spent plenty of time with me. The decision was pretty easy for me. I have received several follow ups from the dealership to show me about the vehicle, but it’s a 40 mile drive back to the dealership and I think I can read the book and learn the features myself. This vehicle has all the “bells and whistles” and if I need help, I’ll feel free to call the dealership for it. I do have to return to have the trailer hitch mounted and windows tinted so I’ll be sure to familiarize myself with all the features before that time. One reason I like Hyundai vehicles is the 3 year service agreement. I was at the dealership for service for my 2020 Tucson and was planning on buying a 2023, but this vehicle was exactly what I wanted.

Report a concern   May 25, 2022 — Rated 10 out of 10 by M.I. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Julio was very helpful. He understood our needs and made sure we didn’t feel any pressure from him. Thank you!


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