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Customer Testimonials
the car buying experience was made easy and seamless thanks to the salesman
Friendly staff that values my time.
Hyundai vehicles are reliable. We have purchased 3
Efficiency and cost effectiveness
I had an issue with the Genesis dealership in Louisville and as a result reached out to Lexington, Cincinnati and Indianapolis dealerships. The folks at Don Franklin were friendly and welcoming.
I love my Tuscan!!!
Service great, pleasant employees.
I appreciate Your Representatives ability to communicate with your Customers. I have purchased 2 vehicles from your Dealership. So far, Mr. Bond and Lindsay in the Finance Dept have proven to be Professional when assisting customers. Thank You!
Don Franklin has an extensive inventory and a seamless process when buying a car. The service is top notch as well.
Very informative about questions about my vehicle.
The reception employees were very friendly and supportive. I got hassle fee service and my vehicle was timely serviced and delivered. The employee started text communication as soon as I left my car for the service. That also helped me to communicate and share my problems with the employees. Overall, I am very have with the employees and throw service provided.
GREAT Service department employees are very knowledgeable and very nice 👍
Employees were courteous and friendly and on time. The location is convenient for us. Waiting area clean and neat.
Good service and easy scheduling
The prices are good. Your work real quickly.
Service very professional and through
Efficiency and the excellent quality of service provided.
And the staff is amazing!
Friendly staff
They are very nice,and you get good service
The employee's are very nice and welcoming, the service team is very helpful and it's easy to make an appt to get your car serviced
They on time service is great
Collin was awesome!
Came in for an oil change that we rescheduled due to weather. Even though they worked me in, I was in and out quickly. The service associates were friendly and courteous. The waiting area is stocked with drinks, snacks, plenty of outlets for chargers and comfortable, clean seating. Excellent service!
DF will always work with you if you need to schedule service and is always easy to get in for service.
Customer service
Service advisors keep me advised and repairs have been completed and if there is an issue…quickly resolved.
Stop spamming for surveys
I like the service team. Honest and willing to help in every way possible
Everything
Long lasting vehicals