- Phone: (859) 263-5020
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Customer Testimonials
Extremely personal staff, beautiful waiting area, complimentary snacks and drinks. I already own the car and I’m sold.
I like everything. Courteous, smart, and kind. I’ve been here since my car had 4 miles on it. I love the patience of Chris and Leanna and Alexa. Soo helpful and they care about me. I’m 80. My car must be safe. My sonata is fabulous. Thank you. ❤️❤️❤️
David in service does a great job keeping up with keeping my cat running great.
Kind, fast, nice waiting area.
None
Everyone is always friendly and they explains what they are going to do and what your vehicle needs.
Prompt, very friendly knowledgeable staff
Friendly
Ben is a very great saleman
Very professional pulled up out of the weather and safe parking area
The costumer service they are so nice
Easy to schedule service needs.
Professional and courteous, very customer-friendly. Service is always great.
Easy to make appointments. Nice clean waiting room, knowledgeable service people
I love my car.
Very prompt and got the job done quickly!
From shopping to purchase to service, everyone is very professional. I would and do highly recommend Don Franklin Genesis..
You take care of the car for me. I just have to bring it in regularly for scheduled service.
Quick efficient service
Service waiting area is comfortable and has snacks
The gentleman that helped me was kind and very fair . Explained everything very well and had my car back in a reasonable campus of time . GREAT SERVICE 😊
I've been happy with both my Hyundai's. Service is great!
good on fixing whatever you bring to them & on time. Have been satisfied with their service.
Worked to find something within my budget even though the original numbers didn’t work. Love working with Ty! He know how to get a deal done for everyone.
Dan in the service department was fantastic!! So friendly and helpful and a pleasure to deal with!
Friendly, kept me informed, did good work.
Customer service
I'm very pleased with my Genesis G80. I'm fortunate to have owned a few nice automobiles over the years such as the Cadillac CTS and Lexus ES250. However, I do feel that the G80 exceeds these automobiles in body style, material quality, interior design, comfort, and in overall performance / handling for approximately $20,000 dollars less per automobile. I really enjoy driving my Genesis G80...
I've had two service recalls performed on my G80. Both were completed at the Genesis of Lexington dealership. The service manager provided excellent customer service at every step of the process. I've been very pleased with each visit.
Prompt, efficient and friendly!
Amazing customer service and management. Highly recommended.