Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   March 6, 2026 — Rated 10 out of 10 by T.K. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Our sales guy, Ty, was the best! Very helpful and definitely will be doing more business with him

Report a concern   March 5, 2026 — Rated 10 out of 10 by Kushal Ballivada Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

See I e

Report a concern   March 5, 2026 — Rated 10 out of 10 by Julie Myers Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Reliable and safe

Report a concern   March 5, 2026 — Rated 10 out of 10 by Derrico Adams Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The salesperson, Ben, was terrific. Very attentive. Great attention to detail. I will be returning to the Genesis dealership to buy a car soon. And the person I want to work with is Ben.

Report a concern   March 4, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very reliable. Nice and curtious.

Report a concern   March 4, 2026 — Rated 10 out of 10 by Carleena Hudson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was inviting, staff was friendly snacks were a plus. Service was wonderful!

Report a concern   March 4, 2026 — Rated 10 out of 10 by James Wiechers Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice facility. Service Advisor wasn’t pushy.

Report a concern   March 4, 2026 — Rated 10 out of 10 by Anna Miller Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Answer all question I had. Very nice. Great people

Report a concern   March 4, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Mark Franco is a great salesman, makes you feel like family, also everybody I dealt with was very friendly

Report a concern   March 3, 2026 — Rated 9 out of 10 by Charles Bohl Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Service on selling car was ok took more time than I expected

Report a concern   March 3, 2026 — Rated 10 out of 10 by Lori Greiving Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Warranty

Report a concern   March 2, 2026 — Rated 10 out of 10 by G.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ben Luddeke at the Genesis dealership was incredibly knowledgeable and listened to understand my needs before jumping into selling me a car. He was pleasant and very helpful. Everyone else was direct, kind, and clear with their explanations and support. It was the best car buying experience I’ve had, and I’ve had many.

Report a concern   March 2, 2026 — Rated 10 out of 10 by David Gay Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful staff and service after the sale.

Report a concern   March 2, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great professional service.

Report a concern   March 1, 2026 — Rated 10 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Staff is always great and very helpful!

Report a concern   March 1, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

All top quality!

Report a concern   March 1, 2026 — Rated 10 out of 10 by L.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service department has easy online scheduling. Employees are polite and helpful.
The waiting area and nearby bathrooms have always been clean and comfortable. They even have gluten free snack options!

Report a concern   February 28, 2026 — Rated 10 out of 10 by Sharon Shoemaker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I've bought 3 cars from this dealership and have had a good experience each time

Report a concern   February 28, 2026 — Rated 10 out of 10 by James Quandt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your staff lock me in the eye and listen to me. Your work has been impeccable, and you’ve always been speedy too.

Report a concern   February 28, 2026 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very professional. Excellent customer service!

Report a concern   February 28, 2026 — Rated 9 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They get my service done in a reasonable amount of time.

Report a concern   February 28, 2026 — Rated 10 out of 10 by T.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Loved the Genesis QV80! We test drive it twice. Xavian helped us understand the benefits of the vehicle, options, etc. He was fantastic, a great representative of your company. Ultimately, it came down to price, but would see Xavian for a future vehicle.

Report a concern   February 28, 2026 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ben a good person of knowledge of your products

Report a concern   February 28, 2026 — Rated 10 out of 10 by Stacy Wegner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

CJ and Richard were amazing. He was kind and listened to what I needed and made it happen. I love my new car!!

Report a concern   February 28, 2026 — Rated 10 out of 10 by C.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficient

Report a concern   February 28, 2026 — Rated 10 out of 10 by R.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and convenient

Report a concern   February 28, 2026 — Rated 10 out of 10 by Deloris Stone Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Even with my Hyundai Elantra being 12 years because I had a recall and brought it in and decided to do a full service on it they gave me a loaner for a day!

Report a concern   February 28, 2026 — Rated 10 out of 10 by R.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your customer service was excellent.They helped us out any way they could

Report a concern   February 28, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent vehicles (we have 4 Hyundais) that are reliable and fits our lifestyles. Service department is friendly and trustworthy. I appreciate that!

Report a concern   February 27, 2026 — Rated 10 out of 10 by R.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff was exceptionally helpful and I like the Genesis GV70.


Privacy Policy