Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   December 30, 2025 — Rated 10 out of 10 by R.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great Service, comfortable waiting area.
Report a concern   December 30, 2025 — Rated 10 out of 10 by F.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The customer care service team was excellent in getting the work done on my vehicle

Report a concern   December 29, 2025 — Rated 10 out of 10 by A.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Amazing service

Report a concern   December 29, 2025 — Rated 9 out of 10 by Mary Perry Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Oil change pricy

Report a concern   December 29, 2025 — Rated 10 out of 10 by Jennifer Baker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly service and definitely family oriented Ty Cobb did an Amazing job!
Report a concern   December 28, 2025 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Personable and very helpful customer service

Report a concern   December 27, 2025 — Rated 10 out of 10 by Jewel Howard Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Excellent all around. Jamal was awesome!

Report a concern   December 27, 2025 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We like Collin

Report a concern   December 27, 2025 — Rated 10 out of 10 by C.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Communication with the dealership with their recommendations.

Report a concern   December 24, 2025 — Rated 10 out of 10 by Joyce Castle Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick friendly service.
Report a concern   December 24, 2025 — Rated 10 out of 10 by B.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan Tolson was very considerate and help not only for this service appointment but a month or so ago working with us on a cracked windshield.
The routine service was finished in a little over 1 hour and I was on my way.
Thanks also to Carter Wilkinson for his assistance as I asked about another vehicle.
We always professional service at DonFranklin Genesis.
Ed Last name removed
Report a concern   December 24, 2025 — Rated 10 out of 10 by L.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

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Report a concern   December 23, 2025 — Rated 10 out of 10 by Agim Hasani Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like because they are friendly and they did their really good job
Report a concern   December 23, 2025 — Rated 10 out of 10 by Q.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It’s fast and friendly

Report a concern   December 23, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Quality cars and trucks, and very good service. And very friendly

Report a concern   December 22, 2025 — Rated 10 out of 10 by Bryan Reynolds Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was very helpful and informative. I came in mostly knowing what I wanted but he really helped me decide. Very fast and as painless as possible!

Report a concern   December 22, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Nice vehicles with excellent customer service. Carter Wilkinson has been great to work with.
Report a concern   December 22, 2025 — Rated 10 out of 10 by David Morris Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and knowledgeable staff. Extremely nice waiting area with full complement of amenities.

Services were completed when promised.
Report a concern   December 22, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everthing
Report a concern   December 22, 2025 — Rated 10 out of 10 by J.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan alway takes fantastic care of my vehicle and goes the extra mile.

Report a concern   December 22, 2025 — Rated 10 out of 10 by Gary Renner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly people at service center. Quick to get vehicle in and service completed. Wait area very nice. Prices reasonable versus some dealers I have been to.
Report a concern   December 21, 2025 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Wry friendly staff. Very easy to work with!
Report a concern   December 21, 2025 — Rated 10 out of 10 by Joe Gibson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was exceptionally helpful and demonstrated a strong willingness to accommodate my tight schedule by adjusting his appointments accordingly. My car was fully serviced and ready for pickup by the exact time he had promised.
Report a concern   December 21, 2025 — Rated 10 out of 10 by P.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Best car I’ve ever owned. Great service department and customer service.
Report a concern   December 20, 2025 — Rated 10 out of 10 by Michael Wilson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Salesmen are professional and very helpful

Report a concern   December 20, 2025 — Rated 10 out of 10 by Khristian Mullins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Daniel was awesome very helpful
Report a concern   December 20, 2025 — Rated 10 out of 10 by E.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly professional service reasonably priced.

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service
Report a concern   December 18, 2025 — Rated 10 out of 10 by D.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and prompt service

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt service and friendly staff

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