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Customer Testimonials
Excellent vehicles and excellent support staff
Very personable! Excellent product knowledge and all-around pleasant to work with. CJ was great.
Everyone is so kind and friendly! They worked me in for an oil change when I came in on the wrong day for my appointment. That meant more than they know! Thank you all!
I like that you can fit me in for service in a reasonable time frame. Although, I know prices are increasing, you all went up over $20 for my oil change. That’s a hard pill to swallow.
So far...I like everything
They’re sleek
The personal care and expertise demonstrated by the service department staff, from Alexis during intake, demonstrating her in-depth knowledge of the vehicle, to the floor mechanics who perform the job, the degree of experience and care shines through. The only place I’ll go!
We absolutely love the Service that we receive from the Friendly and Knowledge Professionals at your Don Franklin Hyundai in Lexington!!
The manger and salesman were great. It was a quick and easy deal.
Received excellent, professional service. New facility is thoughtfully designed and very pleasant to be in.
Your customer service is exemplary! I was traveling from SC to MN for a funeral when my car broke down. Your crew took great care of me, and my car. Parts and repairs were done quickly and efficiently, Chris in customer service was absolutely the BEST, so kind, considerate and helpful. I'm a 70 year old woman traveling alone. I stayed at a local hotel, and was back on the road the next morning. Thank you so much for helping me throughout the stressful car event.
Fast and Efficient
Service is excellent. Everyone is friendly and courteous. All my services have been done in a timely, professional, efficient manner.
Great easy service from sales and finance
Really like my Tucson and people are really nice and friendly
Comfortable and hospitable setting while waiting. Informative, professional, and polite staff.
Service people were all very helpful and nice. Got me in and out faster than I expected! Very courteous group in the service department.
Great support
Very professional service
Kindness
Quick. Clean. Clear explanations
The tech guy was very helpful and friendly helping set my Bluelink up. I have only been there a couple of times and the people were very friendly and not pushy.
Good staff. Good products.
Everything about Hyundai is nothing short of amazing from the services to my car itself. I will always recommend Hyundai services and products
Everything is taken care of easily
Collin was amazing and helped me so much!!! He made the process so easy!
The new Genesis service facility was absolutely top notch, a major improvement over the previous arrangement with Hyundai. The waiting room was comfortable and luxurious.
The service manager was personable and professional. Everything was explained in detail and all my expectations were exceeded.
Customer service
They are thorough, friendly service. Always do a good job.
Atencion
Very nice new location. Work completely in timely manner.
Very friendly staff ! Great service!