- Phone: (606) 679-1177
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Customer Testimonials
The ease of the whole process
Courteous staff
Cindy Duncan was very easy to work with.
They are fast, efficient and very helpful.
top quality products, great customer service
Knowledgeable salesman. Quick response on added equipment. Friendly employees. They went out of their way to help me with my purchase.
All of the associates are friendly and very helpful.
Very nice people and very timely.
I just really like the sales man Brian Abner. I’ll always go to him even if he ever switches to a different car lot.
The people
Great quality, great products, huge variety
It was very straightforward and our salesman answered questions well
My credit didn't pan out were we didn't have a down payment.but the sales person went up and beond to help me grate guy and yes 10 telling everyone to go there and get there next dream car
My sales person Devon Batista was amazing couldn't ask for a better experience.Definatly recommend don Franklin,from the time I walked in the door until I left I was completely satisfied
I go to Kia location in Somerset for oil changes and service. They are courteous and friendly.
Products seem great , friendly staff, and quick service
They’re reliable and close.
Everything
Employees are very nice and service was very fast.
The people are super helpful and kind and they were fast to get me back on the road
Tyler at somerset Kia had excellent customer service and delivered my car back quickly with a fantastic job making me aware of everything he checked on my car and all that he did. I’d recommend him anyday!
Chad was awesome he explained the process and what they did. Chad was A#1
Service
The warranties.
Timely fashion and professionalism
Don Fanklin Auto is great!
Specifically Michelle Alcorn was so helpful and kind. She makes the car buying process easy!
Max Watson was the best car salesman!
Have already been recommending Franklin kia.
Had a great experience
Worked us in while enroute to early Thanksgiving and car started acting up!