Customer Testimonials

Everyone is always friendly and helpful and service is fast, always ready for me at my appointment time and I never have to wait.

Drives smoothly and very good on gas mileage

Very out going

We love the Don Franklin family they are always good to us the service is fast through and friendly

Matt and Shane were helpful getting me a great deal and getting the car to me. The car is amazing, I love her already!

Excellent and friendly staff and great service

I can schedule maintenance conveniently, and appointments are available when I need them.

Price and quality but also the professional

I love my car. I love all the features. I am still new to all the features.

Everyone I have came across at Kia has been really nice and I have gotten good service from them.

You have good Service and my Salesman Mattheu Jenkins is a very good salesman.
I would highly recommend him to others.
Thank you,
Name removed

Super friendly and took the time to make sure we were happy

My mother brought my car to get an oil change and she said it was the nicest facility and staff she has been to!! Very welcoming and helpful! Thank you!

Service (sales/purchase process) was best experience I’ve had…I love the Kia deltas too

Fast friendly service. Stanley went above and beyond to make sure I got exactly what I wanted and needed in the vehicle I was looking at. And got my payment where I needed it to be.

I’ve had 2 Kia’s now and never had any issues and they treat us well when we are there.

The kia forte i bought drives super smooth, and fast as heck! I love my kia and the speaker system in it is awesome for being stock carplay that in every kia i am really happy with my purchase

Don Franklin Kia in Somerset, Ky is fantastic! They have great cars, fantastic customer service and everyone is super friendly! We have purchased our last 6 vehicles from them and I do not see myself going anywhere else!

Great customer service. I appreciate the friendly staff and I was able to get in for service quickly. The only negative thing was with the construction going on my car was so dirty, covered in dust when I picked it up. Thank you!

great folks. love the dealership and the staff

I like the KIA brand, I was really impressed with its options and price. Really good costumer service

The salesman that we had was very knowledgeable, very courteous, and very honest and showed us everything we need to know about the card and a dream. We went back after looking at that other dealers, because it was very nice and personal. I will give him an outstanding.

Ease of setting up a service appointment online. The staff is friendly and knowledgeably. Paying for service is easy and the receptionist is super friendly and nice.

Professional and friendly staff.

Friendly service

Service was excellent and we love our car so far

Fast excellent service. Stan never fails to disappoint!

I absolutely LOVED working with Don Franklin Somerset. I can’t say enough great things about this dealership. It was a pleasure doing business with you!

I like that a full inspection is done during every service so I can feel confident that I’m driving safe.

Very professional