Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 23, 2026 — Rated 9 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly employees.
Report a concern   July 23, 2026 — Rated 10 out of 10 by William Harrison Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff is friendly and way to work with.
Service and parts department does an excellent job.

Wayne Harrison
Report a concern   July 23, 2026 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have purchased countless vehicles from the Somerset location would have this time, but he didn’t have any that fit the description of what I’m looking for. Mike is supposed to be searching to find one.
Report a concern   July 22, 2026 — Rated 10 out of 10 by Frankie Hill Don Franklin Somerset GM Service Department
What do you like about our products and services?

How fast you get repairs done

Report a concern   July 22, 2026 — Rated 10 out of 10 by Joshua Odaniel Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We had a great experience - all around easy to work with

Report a concern   July 21, 2026 — Rated 10 out of 10 by Billy Parsons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service and fair prices. Best in town!
Report a concern   July 21, 2026 — Rated 10 out of 10 by E.O.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

When I was there to get my oil changed my tire sensors was out three of them he quoted me about $240 and I was like I don't really have the extra money and he did not pressure me into doing it he looked at me and said that's fine ma'am and as far as his sensor it's not going to hurt your car but just keep an eye on your tires and that was very nice of him not pressuring me in to getting something when I did not have the money
Report a concern   July 21, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service every time. No long waits, stick to schedule, information about our vehicle is precise and helpful. Friendly and helpful customer support!
Report a concern   July 21, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department is very easy to work with and explain what you can expect from them. The wait time was very short and the price was less than expected

Report a concern   July 21, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

My service appointment was taken care of way sooner than expected, the advisor was great and the lobby was clean and comfortable. 10/10 experience
Report a concern   July 21, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great folks to deal with.
Report a concern   July 21, 2026 — Rated 10 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast & efficient service. In/out within an hour in last service
Report a concern   July 20, 2026 — Rated 10 out of 10 by Larry Hopkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

This makes the 2nd vehicle I have bought there there. Tracy Whitaker is a really nice guy very helpful I would consider buying again in the future I like the Chevy and Ram products haven’t had to use the service dept I hope I don’t have to

Report a concern   July 20, 2026 — Rated 10 out of 10 by Teresa Norman Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always have great service and staff is always very polite and helpful.

Report a concern   July 20, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good work at a fair price
Report a concern   July 20, 2026 — Rated 10 out of 10 by Tremion Cowan Don Franklin Somerset GM Service Department
What do you like about our products and services?

good and fast
Report a concern   July 19, 2026 — Rated 9 out of 10 by M.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and reliable!
Report a concern   July 18, 2026 — Rated 10 out of 10 by J.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly people.
Report a concern   July 18, 2026 — Rated 10 out of 10 by S.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick, friendly service.
Report a concern   July 18, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Employees are helpful.

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service department and great buying experience.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Gary Phelps Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love the employees and the service they provide.
Report a concern   July 17, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wait time was short and service was great

Report a concern   July 17, 2026 — Rated 10 out of 10 by Debbie Kennedy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficient, thorough and professional.
Report a concern   July 17, 2026 — Rated 10 out of 10 by Brandi Oie Don Franklin Somerset GM Service Department
What do you like about our products and services?

Leslie was very understanding and helpful

Report a concern   July 17, 2026 — Rated 10 out of 10 by W.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have always been treated very respectfully

Report a concern   July 17, 2026 — Rated 10 out of 10 by Judy Fitzsimons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is number one. Always ready to help! Friendly personnel.
I love my Buick Avenir! Bought it almost 2 years ago and always get it serviced with you. Thank you!

Report a concern   July 17, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely

Report a concern   July 17, 2026 — Rated 10 out of 10 by K.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our experience in buying our GMC Sierra was awesome. Our salesman, Mike Prewitt, was
Very helpful and a pleasure to work with.
Report a concern   July 15, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Worked with us on a payment and very knowledgeable


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