Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   December 9, 2025 — Rated 9 out of 10 by Harold Brown Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very competent very communicative very expeditious

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice employees and fast service.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Linda Freeman Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are very nice and explain what they did. If I have a question they do a wonderful job answering it.

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always treated me very well

Report a concern   December 9, 2025 — Rated 10 out of 10 by G.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

No problem or hassle. Took in my truck and coupon and left very satisfied. I will return for further service as needed.

Report a concern   December 9, 2025 — Rated 10 out of 10 by S.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I like the free oil change program
Everyone was very accommodating, helping the process of purchasing a truck

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great deal.

Report a concern   December 9, 2025 — Rated 9 out of 10 by Teddy Mullins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Honesty..😊

Report a concern   December 6, 2025 — Rated 10 out of 10 by Macauley Minton Don Franklin Somerset GM Service Department
What do you like about our products and services?

They have always been courteous and went out of their way to solve any vehicle issues that I have had in a timely manner

Report a concern   December 6, 2025 — Rated 10 out of 10 by D.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very helpful and patient. Reasonable pricing. Everyone was friendly.

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The staff is always kind and very helpful.

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy Scheduling

Report a concern   December 4, 2025 — Rated 10 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent staff ... always courteous and helpful!

Report a concern   December 3, 2025 — Rated 10 out of 10 by C.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service people are extremely helpful and remember us when we come in.

Report a concern   December 3, 2025 — Rated 10 out of 10 by John Engle Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nice people , Benny really takes good care of me

Report a concern   December 3, 2025 — Rated 10 out of 10 by R.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I enjoy the Buick brand

Report a concern   December 3, 2025 — Rated 10 out of 10 by P.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

In-N-Out in no time and very courteous.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Louis Anderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have always gotten superior support from Don Franklin.

Report a concern   December 3, 2025 — Rated 10 out of 10 by L.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and courteous service

Report a concern   December 3, 2025 — Rated 10 out of 10 by Tammy Hall Don Franklin Somerset GM Service Department
What do you like about our products and services?

They always try to get you in as soon as they can

Report a concern   December 3, 2025 — Rated 10 out of 10 by Robert East Don Franklin Somerset GM Service Department
What do you like about our products and services?

The lady the answered the phone was super friendly and helpful and the guys in the service department are always friendly and very helpful if I have any questions

Report a concern   December 3, 2025 — Rated 10 out of 10 by M.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The speed of repairs and accuracy

Report a concern   December 3, 2025 — Rated 10 out of 10 by G.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, nice personnel.

Report a concern   December 3, 2025 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, courteous and very helpful with my questions and concerns.

Report a concern   December 3, 2025 — Rated 9 out of 10 by Ronnie Atwood Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great products and great service.
Everyone involved is very knowledgeable and helpful.

Report a concern   December 3, 2025 — Rated 10 out of 10 by A.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I appreciate the kindness shown to me as a new customer, not knowing where to go or who to speak with. The man helping me when I initially arrived in the service department was very kind, helpful, and patient. The service was extremely fast, which I appreciate. The total I was charged was reasonable as well.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Perry Cain Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything but the prices.

Report a concern   November 30, 2025 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is good

Report a concern   November 29, 2025 — Rated 10 out of 10 by Jerry Privett Don Franklin Somerset GM Service Department
What do you like about our products and services?

I enjoyed the ease of scheduling my appointments and they willingness of the dealership to take care of my vehicles.


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