Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   February 16, 2026 — Rated 10 out of 10 by H.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great trucks

Report a concern   February 15, 2026 — Rated 10 out of 10 by B.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Was fast and easy in and out salesman was amazing and friendly

Report a concern   February 14, 2026 — Rated 10 out of 10 by B.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service technicians were very nice and informal
Report a concern   February 14, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great customer service from salesman Donavan

Report a concern   February 14, 2026 — Rated 10 out of 10 by James Whitis Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good product employees were very helpful
Report a concern   February 13, 2026 — Rated 10 out of 10 by Wilma Story Don Franklin Somerset GM Service Department
What do you like about our products and services?

I've had the same service man since I've been coming there. Everyone is always so nice. My car is always ready in a timely manor.
Report a concern   February 13, 2026 — Rated 10 out of 10 by W.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales personnel were great, Honest.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Jan Lambdin Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Ethan Mullins was very knowledgeable and professional. He answered all my questions and followed up with a phone call.

Report a concern   February 13, 2026 — Rated 10 out of 10 by T.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything is done in a timely manner.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Jeff Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

You have fair price for service I have done and always quick

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very helpful. Correct parts needed to fix any problems. Service staff very professional and courteous. Justin Tilley. Very the best service person at his job.

Report a concern   February 12, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always get top notch service at Don Franklin Somerset GM. Repairs and services are done right the first time. Always treated well and appreciated as a customer. Always a positive experience when getting service done with the service department at Don Franklin GM in Somerset.
Report a concern   February 12, 2026 — Rated 10 out of 10 by Mark Passwater Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, fast, and quaility work keeps me coming back. Easy to deal with and knowing you are being cared for. Gteat job.

Report a concern   February 12, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Accessibility and convenience

Report a concern   February 12, 2026 — Rated 10 out of 10 by T.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

friendly service gets you in and out
Report a concern   February 12, 2026 — Rated 10 out of 10 by Darlene Huff Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always helpful and can answer all my questions

Report a concern   February 12, 2026 — Rated 9 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Polite & efficient service.
Report a concern   February 12, 2026 — Rated 10 out of 10 by S.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendliness and good products

Report a concern   February 10, 2026 — Rated 10 out of 10 by Mark Gretz Don Franklin Somerset GM Service Department
What do you like about our products and services?

They always get me right in and fast service.

Report a concern   February 10, 2026 — Rated 10 out of 10 by E.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin always takes good care of us. Service is excellent.
Report a concern   February 10, 2026 — Rated 10 out of 10 by Sarah Hacker Don Franklin Somerset GM Service Department
What do you like about our products and services?

Didn’t take long, friendly staff
Report a concern   February 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease to work with

Report a concern   February 5, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt and reasonably priced. Thank you all so much for the great service.

Report a concern   February 4, 2026 — Rated 10 out of 10 by D.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Appt happened on time and took the amount of time noted
Report a concern   February 4, 2026 — Rated 10 out of 10 by Anna Richardson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very affordable & when u have an appt they get u right n & get thd job done right. They explain everything 2 u that was going on with ur vehicle & they make sure whether u wan r it done or not .

Report a concern   February 4, 2026 — Rated 10 out of 10 by W.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast courtesy service
Report a concern   February 4, 2026 — Rated 10 out of 10 by Julie Raines Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, friendly staff.

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is awesome!!
Report a concern   February 3, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and friendly

Report a concern   February 3, 2026 — Rated 9 out of 10 by Megan Pruett Don Franklin Somerset GM Service Department
What do you like about our products and services?

The only reason I go here is because the service guys are so nice and my vehicle was under warranty. I think it’s bs that the dealership no longer offers loaner vehicles or a discount for using the service department when you buy a vehicle there. There is no perk to buying new or at this dealership, or for going to the dealership for service.


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