Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   March 30, 2026 — Rated 10 out of 10 by Linda Bennett Don Franklin Somerset GM Service Department
What do you like about our products and services?

The Service team has always been friendly. They are quick. It’s been easy to schedule. We are always in and out.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Louis Anderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

courteous and efficient service always.
Report a concern   March 28, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The staff are always willing to help you. Adam the GM is always kind and willing to talk with me.
I can call athe service department and chat with Justin Tilley or one of the others to help if I have a question on the road about my vehicle.
Gerald Spradlin and the other in parts help me when I add personal things to my car.

Always a pleasant experience.
Report a concern   March 28, 2026 — Rated 10 out of 10 by Summer Britt Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Amazing service !!!
Report a concern   March 28, 2026 — Rated 10 out of 10 by M.S.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courtesy, of staff and speed of service

Report a concern   March 28, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have never had any problems. I’ve heard other people say that they’ve had problems but personally, I’ve not experienced any yet. Thank you.
Report a concern   March 27, 2026 — Rated 10 out of 10 by W.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people are professional, competent, and customer friendly

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It is fast and efficient. The only thing I didn’t like was I didn’t get my discount. He forgot to take it off my ticket. Said he had put the amount in and couldn’t go back and change it. But everyone is always nice and helpful. Thank you!!
Report a concern   March 27, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Been coming there for years

Report a concern   March 27, 2026 — Rated 10 out of 10 by Jack Hutcheson Jr Don Franklin Somerset GM Service Department
What do you like about our products and services?

Another job well done

Report a concern   March 27, 2026 — Rated 10 out of 10 by Nancy Lyons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service, easy appointment and friendly service staff!

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very efficient, professional, answered all my questions and had part on hand that needed to be replaced.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Customer service and used market

Report a concern   March 27, 2026 — Rated 9 out of 10 by C.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

we were looking at a new Buick enclave found one but didn't buy. Our salesman Chaz did a great job of answering questions and helping pick a vehicle we liked.
Report a concern   March 27, 2026 — Rated 10 out of 10 by Michael Webb Don Franklin Somerset GM Service Department
What do you like about our products and services?

Getting us in and out promptly when our vehicle is serviced.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Rodney Casada Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your employees are great to work with. Very professional group.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Salesman and everyone stayed late to make sure we left happy
Report a concern   March 27, 2026 — Rated 10 out of 10 by David Strunk Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficiency and politeness

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality and quick service

Report a concern   March 27, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service and good friendly people

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service.
Report a concern   March 27, 2026 — Rated 9 out of 10 by L.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast friendly service

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

quick and hassle free!
Report a concern   March 27, 2026 — Rated 10 out of 10 by Kathy Stockton Don Franklin Somerset GM Service Department
What do you like about our products and services?

That Don Franklin stands behind the vehicle!
And I have always been satisfied with every vehicle I have bought.
Only thing I wish was different is that Marc Anderson was still salesman there! He was a wonderful salesman.
Report a concern   March 27, 2026 — Rated 10 out of 10 by Sophia Illy Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I’ve been having my Chevrolet service there for many many years. Everyone has always been so kind polite and nice, service is quick. Wouldn’t go anywhere else.
Report a concern   March 16, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Got my truck fixed in a timely manner.

Report a concern   March 15, 2026 — Rated 10 out of 10 by T.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly atmosphere when you walk in !!
Report a concern   March 14, 2026 — Rated 10 out of 10 by Larry Bruce Don Franklin Somerset GM Service Department
What do you like about our products and services?

The friendliest folks and was very quick oil change

Report a concern   March 14, 2026 — Rated 10 out of 10 by Jonathan Denham Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Just great. All around great

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our salesman was honest and very helpful.


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