Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   January 26, 2026 — Rated 10 out of 10 by F.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales people are friendly

Report a concern   January 26, 2026 — Rated 10 out of 10 by J.V. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great transaction

Report a concern   January 24, 2026 — Rated 9 out of 10 by B.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service and fast

Report a concern   January 23, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nothing
Report a concern   January 21, 2026 — Rated 10 out of 10 by P.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone nice and service was quick
Report a concern   January 21, 2026 — Rated 10 out of 10 by R.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Well satisfied

Report a concern   January 21, 2026 — Rated 9 out of 10 by C.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get scheduled

Report a concern   January 21, 2026 — Rated 10 out of 10 by Childers Inc Don Franklin Somerset GM Service Department
What do you like about our products and services?

Was a great exsperiance

Report a concern   January 21, 2026 — Rated 10 out of 10 by Ronald Addington Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department

Report a concern   January 21, 2026 — Rated 10 out of 10 by Martha Nickelson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone I have met there has been kind and considerate and still getting the job done. Thank you.

Report a concern   January 20, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very patient and great to work with! Tons of help and made sure I was taken care of

Report a concern   January 20, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

To when appointment they get you in , in a timely manor
Report a concern   January 20, 2026 — Rated 9 out of 10 by Richard Overstreet Don Franklin Somerset GM Service Department
What do you like about our products and services?

Helpful with purchase and warranty issues

Report a concern   January 20, 2026 — Rated 10 out of 10 by Barbara Wesley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Car mat’s are well made that I’ve bought
Service department is really understanding and very helpful and courteous. Good group.
Kyle Young was my salesman when I bought my 2024 Tahoe. He was great to work with!
Report a concern   January 20, 2026 — Rated 10 out of 10 by A.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality service and excellent customer service
Report a concern   January 19, 2026 — Rated 10 out of 10 by Farris Marcum Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have purchased 4 new vehicles from Don Franklin Somerset Chevrolet Buick GMC in Somerset, top notch sales and service department. Would recommend to anyone, who is in the market for a new or used vehicle .
Report a concern   January 19, 2026 — Rated 10 out of 10 by T.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You all are very nice to people thank you

Report a concern   January 15, 2026 — Rated 10 out of 10 by Krista Mullins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service

Report a concern   January 14, 2026 — Rated 10 out of 10 by H.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get appointments. Good service
Report a concern   January 14, 2026 — Rated 10 out of 10 by Ashley Turner Don Franklin Somerset GM Service Department
What do you like about our products and services?

The top notch service, quick and accurate service. Friendly workers.

Report a concern   January 14, 2026 — Rated 10 out of 10 by Sheila Mullins Don Franklin Somerset GM Service Department
What do you like about our products and services?

I bought a new vehicle from this dealership in the fall of 2017..I have been pleased with my dealings with the service department over the past several years. They appear efficient, courteous and take time to throughly explain needed services.
Report a concern   January 14, 2026 — Rated 10 out of 10 by Larry French Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional , knowledgeable and friendly service people who care about their customers. They have taken care of our vehicles for 20 years and we have never had a bad experience with Don Franklin of Somerset

Report a concern   January 14, 2026 — Rated 10 out of 10 by Rhonda Saylor Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt

Report a concern   January 13, 2026 — Rated 10 out of 10 by James Mize Don Franklin Somerset GM Service Department
What do you like about our products and services?

I'm a GMC TRUCK PERSON who appreciates top quality craftsmanship in my vehicle's!! I also demand quality services to my investment! Regular maintenance and inspection are top priority to me !! Thanks you for a job well done in the maintenance department! James H.Mize Jr.
Report a concern   January 13, 2026 — Rated 10 out of 10 by Eric Muse Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   January 13, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely and friendly service. Keep you informed. Nice waiting area
Report a concern   January 13, 2026 — Rated 10 out of 10 by Randall Whitehead Don Franklin Somerset GM Service Department
What do you like about our products and services?

Their courtesy I respect you and they do their work in a timely manner thank you
Report a concern   January 13, 2026 — Rated 10 out of 10 by Cindy Ikerd Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The ability to try various vehicles prior to making your selection! Follow up calls.
Loved that they had numerous packages! Thankful to find the Denali Ultimate Acadia.
Report a concern   January 12, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The sales team listen to our needs and help us achieve our goals
Report a concern   January 12, 2026 — Rated 10 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always do a good job and I've had no problem with the service get in and get out everything seems to be done okay

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