Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   May 21, 2026 — Rated 10 out of 10 by R.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

From sales to service it’s always been awesome

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ty was extremely helpful and professional

Report a concern   May 20, 2026 — Rated 10 out of 10 by Jeff Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Oil changes are very affordable and quick

Report a concern   May 20, 2026 — Rated 10 out of 10 by Daniel Yanicko Jr Don Franklin Somerset GM Service Department
What do you like about our products and services?

Leslie Boston was great!
Report a concern   May 20, 2026 — Rated 10 out of 10 by L.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick service & very quick check in procedure

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jackson was our salesman and he went above and beyond to get me the car that I was searching for and at a fair price. Also a shout out to the guy that helped with Onstar. He was great. Curtis I’m financing was very nice and helpful. I would recommend you all to anyone looking for a car with great customer service
Report a concern   May 20, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is nice and easy to work with.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Kyle Young Don Franklin Somerset GM Service Department
What do you like about our products and services?

:)
Report a concern   May 20, 2026 — Rated 10 out of 10 by Treatta Gearing Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service workers are always very polite, helpful snd friendly! Always get service done in a timely manner

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

We feel like family. You guys have a taken amazing care of us and we’re so grateful for you. Kyle, Justin T, Steve, Rick, Ray, you guys always rock and are the reason we won’t go anywhere else. God Bless.

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always have time to discuss my needs and address what service I need
Report a concern   May 20, 2026 — Rated 10 out of 10 by Tim Perry Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly and efficient service.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Benjamin Vance Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wonderful service department! Fast and always courteous. A good visit every time.
Report a concern   May 19, 2026 — Rated 10 out of 10 by John Vanover Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always take care of me with great service

Report a concern   May 18, 2026 — Rated 10 out of 10 by R.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly people and fair prices.
Report a concern   May 17, 2026 — Rated 10 out of 10 by H.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, great product, great people!
Report a concern   May 17, 2026 — Rated 10 out of 10 by M.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always on time , and gets it done quickly. People at the desk and the service men are always polite and friendly. .

Report a concern   May 17, 2026 — Rated 10 out of 10 by Joey Taylor Ii Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service by the Franklin family

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great to work with!
Report a concern   May 16, 2026 — Rated 10 out of 10 by K.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to schedule and convenient location

Report a concern   May 16, 2026 — Rated 10 out of 10 by B.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Graydon Koger the service advisor was very polite and helpful answering questions concerning my vehicle

Report a concern   May 16, 2026 — Rated 10 out of 10 by Carissa Wolford Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jackson Brown is a wonderful and helpful salesman. Goes above & beyond!! As well as the finance guy (can’t remember his name) excellent service!
Report a concern   May 14, 2026 — Rated 10 out of 10 by P.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We really enjoyed how Tracey, our salesman. Didn’t rush us and let us look at cars at our own pace. He was very helpful with our children durning the day and helped us get the car we wanted with patience and ease.

Report a concern   May 14, 2026 — Rated 10 out of 10 by T.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The car is great, service was top tier. Everyone was helpful and the process was easy to go through.

Report a concern   May 14, 2026 — Rated 10 out of 10 by B.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You perform the services requested in a timely and professional manner. Your prices are reasonable.
Report a concern   May 14, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Will knowledgeable personal and nice
Report a concern   May 13, 2026 — Rated 10 out of 10 by K.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The guys are always super nice. Justin Tilley is so helpful and nice.

Report a concern   May 13, 2026 — Rated 10 out of 10 by C.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They got me in quickly and handled my problems perfectly

Report a concern   May 13, 2026 — Rated 10 out of 10 by Charles Grim Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional, courteous, and polite. Work is completed in a timely manner.

Report a concern   May 13, 2026 — Rated 10 out of 10 by Terry Wilson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin was very helpful and service was great


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