Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   November 13, 2025 — Rated 10 out of 10 by Terry Randolph Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I had a chevy truck for 40 plus years.
Only think I miss is the quality that chevy had years ago.
My salesperson Andrew was awesome to deal with and Bobby Johnson also.
Service with DonFranklin has always been great for me.
I'd recommend anyone to go visit them.

Report a concern   November 13, 2025 — Rated 10 out of 10 by Daniel Phillips Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service

Report a concern   November 13, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department has always been courteous and helpful. I have never felt pressured or felt they ever
Tried to do services that were not necessary.

Report a concern   November 13, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   November 13, 2025 — Rated 10 out of 10 by A.N. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very good and nice ssleman

Report a concern   November 11, 2025 — Rated 10 out of 10 by S.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service was fast and easy and I can usually book services from an app on my phone which is super convenient.

Report a concern   November 11, 2025 — Rated 10 out of 10 by Deanna Rowe Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I’m a repeat customer with Kyle Young. His customer service is top notch! He really goes above and beyond to make sure that I get the best deal and that I am happy with my purchase. To me, that is worth A LOT!

Report a concern   November 10, 2025 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Not sure about the product yet. It's only been 2 days. However the salesman was very helpful

Report a concern   November 10, 2025 — Rated 10 out of 10 by Lonnie Reppert Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Always friendly, courteous staff supplying wonderful service, and I am always treated with utmost respect. Tracy Whitaker always works with me on purchases and I have bought four new vehicles in the last four years.

Report a concern   November 9, 2025 — Rated 10 out of 10 by Linda Anderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

I liked that everyone was so friendly and helpful. A beautiful woman met me as I was enters and took me to the service department where Dan helped me and then did the work on my vehicle. Adam was also helpful and so nice. I even thought the charges were very reasonable. The waiting area is very clean and comfortable. My whole experience was outstanding.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Lonnie Reppert Don Franklin Somerset GM Service Department
What do you like about our products and services?

GREAT Service! Great personnel. Friendly service. Always cordial and on time!!

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always so helpful and efficient. The wait is never long

Report a concern   November 7, 2025 — Rated 10 out of 10 by Etta Couch Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Love my new truck. Great selection.awesome people to work with from start to finish. Donavan and the entire team are awesome

Report a concern   November 7, 2025 — Rated 10 out of 10 by D.A. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

So far I like the GMC trucks I'm looking about buying a 6.6 gas engine non turbo, 10 speed Allison transmission, 4 X4, crew cab, middle size bed, 2500, color metallic red, metallic silver,or metallic blue. GPS. These are some of the options I'll be looking for. I would like a brochure on these trucks with the options that are available. I have a Ford F-150 that is loaded, it's a crew cab, 302 engine, 10 speed automatic, short bed, 4x4, 36 gallon gas tank, GPS, Bluetooth, paint matching fiberglass bed cover, 70,000 miles nothing wrong with it. Non-smoker, no pets.

Report a concern   November 7, 2025 — Rated 10 out of 10 by Brad Barlow Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The sales rep Jon was very helpful

Report a concern   November 7, 2025 — Rated 10 out of 10 by H.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They got me in and out quickly everyone was nice and friendly

Report a concern   November 7, 2025 — Rated 10 out of 10 by Sonya Prewitt Don Franklin Somerset GM Service Department
What do you like about our products and services?

The technician was very informative and used terms that I could understand. The service department kept me updated. The entire process from scheduling my appointment to having my car diagnostic performed and repaired was stress free.

Report a concern   November 7, 2025 — Rated 10 out of 10 by B.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

No wait time and reasonable prices

Report a concern   November 7, 2025 — Rated 10 out of 10 by Dale Smith Farm Don Franklin Somerset GM Service Department
What do you like about our products and services?

Benny Duck is great to deal with

Report a concern   November 6, 2025 — Rated 10 out of 10 by B.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great tires at a good price. Friendly customer service.

Report a concern   November 5, 2025 — Rated 9 out of 10 by T.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people are very nice. Everyone seems to be very professional. I also appreciate the mailed coupons.

Report a concern   November 5, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service registration is alway prompt, courteous and very accommodating! Actual service has been thorough and often offer additional considerations for future service needs.

Report a concern   November 5, 2025 — Rated 9 out of 10 by Melody Hintz Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great friendly employees got me in and out of my oil change pretty quick.

Report a concern   November 5, 2025 — Rated 10 out of 10 by D.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

QUICK SERVICE

Report a concern   November 4, 2025 — Rated 10 out of 10 by M.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I like everything about my truck and my salesman Justin burton was great

Report a concern   November 4, 2025 — Rated 10 out of 10 by June Haste Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have been a Chevrolet owner since 1965.
I like the salesman (Justin Burton) that no matter when I walk in, treats me like family.
Have rarely had a problem with my GM vehicle!

Report a concern   November 4, 2025 — Rated 10 out of 10 by J.H.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always accommodating. Timely and professional, friendly and considerate

Report a concern   November 4, 2025 — Rated 10 out of 10 by Ronald Floyd Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always reliable. Great service Great product

Report a concern   November 4, 2025 — Rated 10 out of 10 by M.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Speedy setvice

Report a concern   November 2, 2025 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love the dealership and wonderful people who work there.


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