Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   March 9, 2026 — Rated 10 out of 10 by Devin York Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The ambiance is pleasant, and the sales team is exceptionally helpful. We didn’t encounter any problems during our visit.

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

You have a great staff that is great to work with all around.
Report a concern   March 9, 2026 — Rated 10 out of 10 by R.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good products and do good work

Report a concern   March 9, 2026 — Rated 9 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always takes care of my vehicle issues!
Report a concern   March 9, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I FELL LIKE IT IS THE BEST SERVICE IN THE SOMERSET AREA
Report a concern   March 7, 2026 — Rated 10 out of 10 by David Smith Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Just a bunch of good people all ways polite

Report a concern   March 7, 2026 — Rated 10 out of 10 by William Dutton Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The Dealer was excellent and service was excellent
Report a concern   March 7, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the truck

Report a concern   March 6, 2026 — Rated 10 out of 10 by Linda Rowe Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very dependable reasonably priced, and you have very friendly and knowledgeable associates and they are very patient with people like me who have a hard time making up their mind. our family will be returning customers to Don Franklin. Thanks to all !!!😊
Report a concern   March 6, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get in and out
Report a concern   March 4, 2026 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and helpful people quick service.

Report a concern   March 3, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great services, very nice and informative employees. Highly recommend them …..
Report a concern   March 3, 2026 — Rated 10 out of 10 by Rosetta Griffith Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   March 2, 2026 — Rated 10 out of 10 by C.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service is excellent! The salesman are knowledgeable and happy to answer any questions you may have.

Report a concern   March 2, 2026 — Rated 10 out of 10 by W.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Justin “Cowboy” was very helpful and transparent with the purchase of our new GMC Sierra . No pressure and straight to what we were looking for.
Report a concern   March 2, 2026 — Rated 10 out of 10 by Kathy Hume Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle was very helpful in getting me in something I was looking for

Report a concern   March 2, 2026 — Rated 10 out of 10 by Kenneth Messer Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great staff and Great products!
Report a concern   February 28, 2026 — Rated 10 out of 10 by J.V. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I would like to say, just listening to the customer gets my 5 stars. I’ve recently had a terrible experience before coming to the Somerset lot. From the fist call and discussion that I had to getting into the truck and taking off was a great experience. It’s nice to see that employees at this lot took their time and listened to the customer needs and got them into what they wanted instead of settling for anything less. Everyone that I have came in contact with at the somerset lot was what me and my family needed for looking for our next vehicle. Drove about an hour and half to get there and will definitely be back. Thanks again.

Report a concern   February 28, 2026 — Rated 9 out of 10 by Aaron Antle Don Franklin Somerset GM Service Department
What do you like about our products and services?

Usually get in and out pretty quickly. Staff is all friendly and professional

Report a concern   February 28, 2026 — Rated 10 out of 10 by Dan Purtee Don Franklin Somerset GM Service Department
What do you like about our products and services?

Scheduling and service.

Report a concern   February 28, 2026 — Rated 9 out of 10 by Phillip Ball Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   February 28, 2026 — Rated 10 out of 10 by M.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service very friendly

Report a concern   February 26, 2026 — Rated 10 out of 10 by K.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous staff and good follow up

Report a concern   February 26, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Had appointment for oil change did have to wait long .
Report a concern   February 26, 2026 — Rated 10 out of 10 by E.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and professional service
Report a concern   February 26, 2026 — Rated 10 out of 10 by David Neu Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service people where great,got right on my truck great people to work with

Report a concern   February 26, 2026 — Rated 10 out of 10 by Tammy Matzke Don Franklin Somerset GM Service Department
What do you like about our products and services?

Simple and easy

Report a concern   February 26, 2026 — Rated 10 out of 10 by A.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

After you got the part in, it was quick and easy to get the work done.
Report a concern   February 26, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service & quick to respond for appointments

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