Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kimberly Adkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly staff very knowledgeable

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love it all
Report a concern   July 6, 2026 — Rated 10 out of 10 by Debra Godbey Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love Acadia this is my 3rd new one

Report a concern   July 6, 2026 — Rated 10 out of 10 by David Shearer Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very speedy. Staff worked with me to get my radiator flush on another day
Report a concern   July 6, 2026 — Rated 10 out of 10 by R.U. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The guy that installed the key fob for Name removed did a wonderful job very knowledgeable and friendly. Highly recommend a a pay raise for this employee. I am not at home to look at the paper for his name, but please check into it was and tell him that he’s doing a great job….
Report a concern   July 6, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality and price

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Amazing customer service and great deals!

Report a concern   July 6, 2026 — Rated 10 out of 10 by L.N. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful

Report a concern   July 3, 2026 — Rated 10 out of 10 by Mark Passwater Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin service dept. Is first rate. Fast, friendly, and efficient when I had dealings with them. I highly recommend them for any work on your vechicle.

Report a concern   July 3, 2026 — Rated 10 out of 10 by W.S.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast reliable

Report a concern   July 3, 2026 — Rated 10 out of 10 by Jon Mick Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt Service: The service and parts department ( Say what they do and do what they say) Both department handle their areas professionally. We can always receive an appointment in a timely manner

THANKS FOR ASKING

Report a concern   June 30, 2026 — Rated 10 out of 10 by M.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality and friendly

Report a concern   June 29, 2026 — Rated 10 out of 10 by David Simpson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly sales staff and very helpful to get the best deals. GM HD trucks just drive better than any other truck.
Report a concern   June 29, 2026 — Rated 10 out of 10 by John Kurtz Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Dagan was absolutly amazing. He did everything to make the experience low stress. Buying a car is a big deal in this economy, and it was nice to be able to pull up and shop without feeling like you just jumped into a shark tank. He also found the exact vehicle I wanted when I searched everywhere. My only complaint is when yall have an agent working with someone, don’t blow up their phone. I was litterally sitting at Dagan’s desk receiving a call from your receptionist to follow up on a meeting I was actively in. Being pushy is what drives people away.

Report a concern   June 29, 2026 — Rated 10 out of 10 by Hunter Black Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very fast and very friendly!! Went in for an oil change and was out in 40 minutes!!
Report a concern   June 29, 2026 — Rated 10 out of 10 by V.V.E.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was good employees were professional

Report a concern   June 29, 2026 — Rated 9 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were very polite and low pressure also quite efficient.
Report a concern   June 27, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Helpful. Good communication.

Report a concern   June 27, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great to deal with, always friendly. Keep you updated
Report a concern   June 26, 2026 — Rated 10 out of 10 by William Dutton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service dept was fast, 15 minute wait for oil change.
Report a concern   June 26, 2026 — Rated 10 out of 10 by Joey Warren Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great trucks and service

Report a concern   June 26, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, friendly staff and quality work
Report a concern   June 26, 2026 — Rated 10 out of 10 by R.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They always do a good job and fast
Report a concern   June 25, 2026 — Rated 10 out of 10 by Chasity Popplewell Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Extremely well taken care of during the entire process. Excellent customer service and I have already recommended Donavan to another future customer.

Report a concern   June 25, 2026 — Rated 10 out of 10 by L.I. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and Convenient

Report a concern   June 24, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service people are always courteous, and prompt, and helpful
Report a concern   June 21, 2026 — Rated 10 out of 10 by Ezra Isaacs Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly and knowledgeable

Report a concern   June 20, 2026 — Rated 10 out of 10 by Clarence Brown Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people I know there
Report a concern   June 19, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and friendly. Everyone was so nice. The service was done in a timely manner. Thank you all for everything. See you soon. 🙂
Report a concern   June 19, 2026 — Rated 10 out of 10 by James Kieser Don Franklin Somerset GM Service Department
What do you like about our products and services?

It has improved very noticeably

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