Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   September 21, 2026 — Rated 10 out of 10 by Kenneth Upchurch Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service

Report a concern   September 19, 2026 — Rated 10 out of 10 by James Smith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wemt in for oil change on my new Acadia. Friendly , fast service.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Bobbie Chitwood Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast & friendly

Report a concern   September 18, 2026 — Rated 10 out of 10 by Elsa Brown Don Franklin Somerset GM Service Department
What do you like about our products and services?

They have very professional and fast service department.
Report a concern   September 18, 2026 — Rated 10 out of 10 by Diana Hosner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Since my husband passed away, Don Franklin has been so helpful to me as a widow. I can go there for help and know that I’m going to be taking well care of I really appreciate this group
Report a concern   September 18, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality and efficiency

Report a concern   September 17, 2026 — Rated 10 out of 10 by Sharon Moore Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Professional, prompt and friendly employees!

Report a concern   September 17, 2026 — Rated 10 out of 10 by Joseph Lake Don Franklin Somerset GM Service Department
What do you like about our products and services?

The looks and styling but most importantly the performance of my Silverado. Yeah the looks are pretty great too
Report a concern   September 17, 2026 — Rated 10 out of 10 by Ricky Roberts Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the way they treat you . The way treat your vehicle , just like there own . They are honest about any questions you have . Plus they give a honest quote about what it will cost . I have been doing business with Don Franklin of Somerset since 2005 . They treat me , and you like Family . Thank you all Don Franklin Family !!!! God bless you all .

Report a concern   September 17, 2026 — Rated 10 out of 10 by P.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Polite personnel. Timely service.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Sarita Floyd Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and friendly service.
Report a concern   September 17, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Local people and business. Being treated with kindness and respect.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Hugh Flanagan Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff
Report a concern   September 17, 2026 — Rated 10 out of 10 by Jeff Pierce Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly

Report a concern   September 11, 2026 — Rated 10 out of 10 by Jeff Hughes Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service, fair pricing and good communication.
Report a concern   September 11, 2026 — Rated 10 out of 10 by M.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was in for an oil change on Wednesday. They are always on time and the service is done quickly.
Report a concern   September 11, 2026 — Rated 10 out of 10 by B.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was quick and easy

Report a concern   September 11, 2026 — Rated 10 out of 10 by Victoria Johnson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always been nice to me! I have picked up several Mary Kay cars from you all through the years! So I always follow up with service from your service department! Thanks! I have earned the use of 18 cars in 41 years and know you have delivered at least 5 of them! I bought this car from fleet department this year and continue having it serviced by you all! Again Thanks!
Report a concern   September 11, 2026 — Rated 10 out of 10 by William Macintosh Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the steady work that they did while servicing my vehicle unlike the Don Franklin Kia that told me the vehicle they hid things about the vehicle that was faulty. I am sure glad that Kia sent me down to Chevrolet to get it worked out. Everything turned out great.
Report a concern   September 11, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always good service and helpful
Report a concern   September 11, 2026 — Rated 10 out of 10 by Mike Vanatta Don Franklin Somerset GM Service Department
What do you like about our products and services?

Respect my time. Get the job done as promised.

Report a concern   September 11, 2026 — Rated 10 out of 10 by Tiffany King Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly and helpful

Report a concern   September 10, 2026 — Rated 9 out of 10 by L.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Every thing was very organized and the staff was polite.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Cameron Smith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fair priced, great customer service
Report a concern   September 9, 2026 — Rated 10 out of 10 by Peter Vacca Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful people

Report a concern   September 9, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   September 9, 2026 — Rated 10 out of 10 by Marilyn Baird Don Franklin Somerset GM Service Department
What do you like about our products and services?

The quick appt time process, check in & service
Report a concern   September 6, 2026 — Rated 10 out of 10 by Debra Mayfield Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Love the staff at Somerset especially Dagan.

Report a concern   September 4, 2026 — Rated 10 out of 10 by C.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very smooth appointment, fine work and on time.
Report a concern   September 4, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service reps are always helpful, courteous & friendly. Services preformed are always done promptly. There is never a delay to start service on my vehicle when reporting for an appointment.


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