Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 18, 2026 — Rated 10 out of 10 by J.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly people.
Report a concern   July 18, 2026 — Rated 10 out of 10 by S.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick, friendly service.
Report a concern   July 18, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Employees are helpful.

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service department and great buying experience.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Gary Phelps Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love the employees and the service they provide.
Report a concern   July 17, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wait time was short and service was great

Report a concern   July 17, 2026 — Rated 10 out of 10 by Debbie Kennedy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficient, thorough and professional.
Report a concern   July 17, 2026 — Rated 10 out of 10 by Brandi Oie Don Franklin Somerset GM Service Department
What do you like about our products and services?

Leslie was very understanding and helpful

Report a concern   July 17, 2026 — Rated 10 out of 10 by W.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have always been treated very respectfully

Report a concern   July 17, 2026 — Rated 10 out of 10 by Judy Fitzsimons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is number one. Always ready to help! Friendly personnel.
I love my Buick Avenir! Bought it almost 2 years ago and always get it serviced with you. Thank you!

Report a concern   July 17, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely

Report a concern   July 17, 2026 — Rated 10 out of 10 by K.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our experience in buying our GMC Sierra was awesome. Our salesman, Mike Prewitt, was
Very helpful and a pleasure to work with.
Report a concern   July 15, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Worked with us on a payment and very knowledgeable

Report a concern   July 15, 2026 — Rated 10 out of 10 by Harold Gilreath Don Franklin Somerset GM Service Department
What do you like about our products and services?

No problems
Report a concern   July 14, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The ONLY place to buy a vehicle from in Somerset Ky!

Report a concern   July 14, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were prompt and thorough

Report a concern   July 14, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always get great service when we take our vehicles there.

Report a concern   July 13, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Trusted

Report a concern   July 13, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is very helpful
Report a concern   July 9, 2026 — Rated 10 out of 10 by Tony Brock Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have had a great experience with the sales team especially John and his back up on this 2026 truck thank you all very much for working with me. I have a 2022 high country that the service department has kept up service and repairs for me ( thank you Steve and everyone else) all the people are very nice and helpful including part department.

Report a concern   July 9, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very frie day staff and helpful.
Report a concern   July 9, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always very nice. They get me in and out quickly

Report a concern   July 9, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of making appointments
Report a concern   July 9, 2026 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I liked cowboy! He was top notch and straight forward. He actually saved A relationship with Don Franklin Auto. I have had several horrible experiences with London Don Franklin. Gary the general manager is the worst!°°°°
Report a concern   July 9, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick

Report a concern   July 8, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was good!
Report a concern   July 6, 2026 — Rated 10 out of 10 by Donna Foster Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are super there.
Report a concern   July 6, 2026 — Rated 10 out of 10 by C.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The entire staff was welcoming, professional, and we did not feel pressured to make a purchase. I appreciated that the team worked with us with our financial needs and abilities. Alec was very patient and thorough throughout the process.
Report a concern   July 6, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We love our vehicle and the salesman Adam Hill was great if we another vehicle he will be our salesman

Report a concern   July 6, 2026 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

They know what they’re doing, I can analyze the problem and fix the issue.


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