Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   December 20, 2025 — Rated 10 out of 10 by V.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service department. Ask before they add products or services. Very helpful!

Report a concern   December 20, 2025 — Rated 9 out of 10 by William Kennedy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Outstanding Performance by the team

Report a concern   December 19, 2025 — Rated 10 out of 10 by Mark Parrigan Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was very professional and helpful. Got me in and out in a timely manner.

Report a concern   December 19, 2025 — Rated 9 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Scheduled services to meet my needs

Report a concern   December 19, 2025 — Rated 10 out of 10 by L.V. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   December 18, 2025 — Rated 10 out of 10 by Jamie Phelps Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service friendly people

Report a concern   December 17, 2025 — Rated 10 out of 10 by Kurt Schulze Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is courteous and efficient. Quality of the service appears to be very good. I do not like the 3% charge on the credit card.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Laura Begley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service and friendly staff

Report a concern   December 17, 2025 — Rated 10 out of 10 by L.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service by dependable, knowledgeable and caring professionals

Report a concern   December 16, 2025 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The Service staff is always friendly and helpful. The coupons sent to me through the mail are great. I also greatly appreciate the fact that I can have my tires checked for proper air pressure by just dropping by. That is a real convenience. Thank you so much! May God continue to bless Don Franklin Auto.

Report a concern   December 16, 2025 — Rated 9 out of 10 by D.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly workers. They keep working until it is right.

Report a concern   December 15, 2025 — Rated 10 out of 10 by W.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendliness and good service

Report a concern   December 15, 2025 — Rated 10 out of 10 by Karl Reynolds Don Franklin Somerset GM Service Department
What do you like about our products and services?

Products are good in a very friendly atmosphere

Report a concern   December 15, 2025 — Rated 10 out of 10 by Anne King Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Like my new truck very pleased with what they did for me making the deal for me

Report a concern   December 15, 2025 — Rated 9 out of 10 by A.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good professional service

Report a concern   December 15, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional, friendly and timely.

Report a concern   December 13, 2025 — Rated 10 out of 10 by R.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was great. Everything went real well very efficient. Thank you so much. My God bless you all merry Christmas to all God bless.

Report a concern   December 12, 2025 — Rated 10 out of 10 by D.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service!

Report a concern   December 11, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great job Benny Duck in service!

Report a concern   December 11, 2025 — Rated 10 out of 10 by Laura Brandenburg Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courtesy
Respect
Explanations

Report a concern   December 11, 2025 — Rated 10 out of 10 by Arlie Simpson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Services I’ve received has been very good.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Donald Pike Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

They or u yall do ur very best to get ur customers the best and greatest deal and most reliable transportation

Report a concern   December 10, 2025 — Rated 10 out of 10 by D.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service department

Report a concern   December 10, 2025 — Rated 10 out of 10 by Jonathan Logan Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Always professional!

Report a concern   December 10, 2025 — Rated 10 out of 10 by Janie Turner Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The salesman was amazing! He found me just what I wanted. I was so pleased with all the services.

Report a concern   December 10, 2025 — Rated 10 out of 10 by Ken Cusic Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always Superior service customer friendly

Report a concern   December 10, 2025 — Rated 10 out of 10 by Vickie Jewell Don Franklin Somerset GM Service Department
What do you like about our products and services?

When I arrive my vehicle is immediately taken & the oil is changed tires rotated in a very timely manner plus everyone at the dealership is very friendly.
Thank you
Vickie Jewell

Report a concern   December 10, 2025 — Rated 10 out of 10 by Michael Miller Don Franklin Somerset GM Service Department
What do you like about our products and services?

Bennie is very professional and helpful. He always has been for all the years I have dealt with him.

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick service. Service representative was very polite and friendly.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Sonya Asher Don Franklin Somerset GM Service Department
What do you like about our products and services?

A nice waiting area. Quick service and quick check in and out.


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