Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 17, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I got in for an oil change very quickly and they cleaned my windshield on the inside when we asked. Very accommodating

Report a concern   October 17, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your employees are very attentive and knowledgeable.

Report a concern   October 17, 2025 — Rated 10 out of 10 by Evelyn White Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick and very professional. Friendly and helpful staff

Report a concern   October 17, 2025 — Rated 10 out of 10 by Darren Corder Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The team was Very accommodating and pleasant to deal with. Everything went smoothly. They were Very courtesy and professional. All members treated me with respect. The vehicle itself im very pleased with. If the time comes to buy again ill definitely return to see them first. Great overall experience!

Report a concern   October 15, 2025 — Rated 10 out of 10 by A.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

How friendly and corresponding the service reps are

Report a concern   October 15, 2025 — Rated 10 out of 10 by Ronald Addington Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Employees all very helpful and very knowledgeable

Report a concern   October 15, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is on time, quick and efficient.

Report a concern   October 15, 2025 — Rated 10 out of 10 by Joseph Skidmore Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were polite, honest and upfront about everything and your service department is very helpful and so is your Parts Department

Report a concern   October 15, 2025 — Rated 10 out of 10 by F.O. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courtesy and friendly service. Not a long wait either. Thank you

Report a concern   October 15, 2025 — Rated 10 out of 10 by Larry Emerson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Appointment time was kept exactly. In and out in 30 minutes. Was texted during service about any of my needs or concerns. That’s great.

Report a concern   October 15, 2025 — Rated 9 out of 10 by D.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Was quick service very little wait time

Report a concern   October 15, 2025 — Rated 10 out of 10 by Jerome Cook Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent, no pressure, sales team. Just had one of my cars serviced, everything was done on time with minimal waiting time. Parts department was very courteous with excellent customer service.

Report a concern   October 15, 2025 — Rated 10 out of 10 by Kathy Dick Don Franklin Somerset GM Service Department
What do you like about our products and services?

My new tires feel like a dream when I am driving! Thank you for being so prompt to get me back on the road. I appreciate you!

Report a concern   October 14, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

nice, friendly, on time

Report a concern   October 12, 2025 — Rated 10 out of 10 by C.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous service
Ease of scheduling appointments

Report a concern   October 12, 2025 — Rated 10 out of 10 by Donna Furman Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

All of the staff we dealt with when buying out Chevy Tahoe were friendly, knowledgeable, and efficient. It was a pleasant experience from beginning to end. Jon Wagers is an excellent salesman.

Report a concern   October 11, 2025 — Rated 10 out of 10 by D.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I’ll have to drive my van a little bit before I can answer that

Report a concern   October 11, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt. Service done quickly. Recommend highly.

Report a concern   October 10, 2025 — Rated 10 out of 10 by R.Z. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly

Report a concern   October 10, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always friendly, great communication, and performs the service well.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Joe Oldfield Used Cars Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was treated the best and would recommend your service department very highly thanks Joldfield

Report a concern   October 10, 2025 — Rated 10 out of 10 by Jerry Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Sell Chevrolet and gmc trucks, can’t go wrong there. Guys in service from the ones who scheduled service, write ups and mechanics all have got control and know what they are doing.

Report a concern   October 10, 2025 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I really appreciate the fast service.

Report a concern   October 10, 2025 — Rated 10 out of 10 by T.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The ease of making appointments and they are proficient on planning the length of time for each appointment. Friendly Staff

Report a concern   October 9, 2025 — Rated 10 out of 10 by R.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your service is always top notch… very helpful and knowledgeable staff.

Report a concern   October 9, 2025 — Rated 10 out of 10 by Russell Goff Don Franklin Somerset GM Service Department
What do you like about our products and services?

Attention to detail.

Report a concern   October 9, 2025 — Rated 10 out of 10 by John Adams Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly people to deal with! And they don’t waste any time getting the job done!

Report a concern   October 9, 2025 — Rated 10 out of 10 by J.Z. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Price was fair. Wait time was reasonably

Report a concern   October 9, 2025 — Rated 10 out of 10 by William Harris Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything went great. Fast, easy abc friendly

Report a concern   October 8, 2025 — Rated 10 out of 10 by Bennie Duck Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I’m an employee . Everything !!!!!


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