Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 20, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service is very efficiently and priced reasonably.

Report a concern   October 20, 2025 — Rated 10 out of 10 by Vincent Lewis Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great service

Report a concern   October 20, 2025 — Rated 10 out of 10 by B.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fair pricing, good communication from parts and service departments, quick turnaround on repair

Report a concern   October 20, 2025 — Rated 10 out of 10 by David Keller Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good product and service.

Report a concern   October 20, 2025 — Rated 10 out of 10 by D.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very helpful

Report a concern   October 20, 2025 — Rated 9 out of 10 by S.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good timely & friendly service

Report a concern   October 17, 2025 — Rated 10 out of 10 by M.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Salesman was great.

Report a concern   October 17, 2025 — Rated 10 out of 10 by Carolyn Reagan Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   October 17, 2025 — Rated 10 out of 10 by Raymond Shelton Don Franklin Somerset GM Service Department
What do you like about our products and services?

They got my vehicle in and taken care quickly

Report a concern   October 17, 2025 — Rated 10 out of 10 by Brenda Holmes Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly knowledgeable staff

Report a concern   October 17, 2025 — Rated 10 out of 10 by Mark Flynn Don Franklin Somerset GM Service Department
What do you like about our products and services?

He was very informative and listened to what I was asking about my tire rotation and oil change

Report a concern   October 17, 2025 — Rated 10 out of 10 by J.G.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly & fast!

Report a concern   October 17, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I got in for an oil change very quickly and they cleaned my windshield on the inside when we asked. Very accommodating

Report a concern   October 17, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your employees are very attentive and knowledgeable.

Report a concern   October 17, 2025 — Rated 10 out of 10 by Evelyn White Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick and very professional. Friendly and helpful staff

Report a concern   October 17, 2025 — Rated 10 out of 10 by Darren Corder Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The team was Very accommodating and pleasant to deal with. Everything went smoothly. They were Very courtesy and professional. All members treated me with respect. The vehicle itself im very pleased with. If the time comes to buy again ill definitely return to see them first. Great overall experience!

Report a concern   October 15, 2025 — Rated 10 out of 10 by A.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

How friendly and corresponding the service reps are

Report a concern   October 15, 2025 — Rated 10 out of 10 by Ronald Addington Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Employees all very helpful and very knowledgeable

Report a concern   October 15, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is on time, quick and efficient.

Report a concern   October 15, 2025 — Rated 10 out of 10 by Joseph Skidmore Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were polite, honest and upfront about everything and your service department is very helpful and so is your Parts Department

Report a concern   October 15, 2025 — Rated 10 out of 10 by F.O. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courtesy and friendly service. Not a long wait either. Thank you

Report a concern   October 15, 2025 — Rated 10 out of 10 by Larry Emerson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Appointment time was kept exactly. In and out in 30 minutes. Was texted during service about any of my needs or concerns. That’s great.

Report a concern   October 15, 2025 — Rated 9 out of 10 by D.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Was quick service very little wait time

Report a concern   October 15, 2025 — Rated 10 out of 10 by Jerome Cook Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent, no pressure, sales team. Just had one of my cars serviced, everything was done on time with minimal waiting time. Parts department was very courteous with excellent customer service.

Report a concern   October 15, 2025 — Rated 10 out of 10 by Kathy Dick Don Franklin Somerset GM Service Department
What do you like about our products and services?

My new tires feel like a dream when I am driving! Thank you for being so prompt to get me back on the road. I appreciate you!

Report a concern   October 14, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

nice, friendly, on time

Report a concern   October 12, 2025 — Rated 10 out of 10 by C.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous service
Ease of scheduling appointments

Report a concern   October 12, 2025 — Rated 10 out of 10 by Donna Furman Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

All of the staff we dealt with when buying out Chevy Tahoe were friendly, knowledgeable, and efficient. It was a pleasant experience from beginning to end. Jon Wagers is an excellent salesman.

Report a concern   October 11, 2025 — Rated 10 out of 10 by D.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I’ll have to drive my van a little bit before I can answer that

Report a concern   October 11, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt. Service done quickly. Recommend highly.


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