Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   February 10, 2026 — Rated 10 out of 10 by Sarah Hacker Don Franklin Somerset GM Service Department
What do you like about our products and services?

Didn’t take long, friendly staff
Report a concern   February 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease to work with

Report a concern   February 5, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt and reasonably priced. Thank you all so much for the great service.

Report a concern   February 4, 2026 — Rated 10 out of 10 by D.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Appt happened on time and took the amount of time noted
Report a concern   February 4, 2026 — Rated 10 out of 10 by Anna Richardson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very affordable & when u have an appt they get u right n & get thd job done right. They explain everything 2 u that was going on with ur vehicle & they make sure whether u wan r it done or not .

Report a concern   February 4, 2026 — Rated 10 out of 10 by W.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast courtesy service
Report a concern   February 4, 2026 — Rated 10 out of 10 by Julie Raines Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, friendly staff.

Report a concern   February 3, 2026 — Rated 10 out of 10 by G.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is awesome!!
Report a concern   February 3, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and friendly

Report a concern   February 3, 2026 — Rated 9 out of 10 by Megan Pruett Don Franklin Somerset GM Service Department
What do you like about our products and services?

The only reason I go here is because the service guys are so nice and my vehicle was under warranty. I think it’s bs that the dealership no longer offers loaner vehicles or a discount for using the service department when you buy a vehicle there. There is no perk to buying new or at this dealership, or for going to the dealership for service.

Report a concern   February 3, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

service writer TILLY IS ALWAYS VARY HELPFUL AND THE WORK IS ALWAYS DONE IN A TIMELY MANNER.
Report a concern   February 3, 2026 — Rated 10 out of 10 by Lyndel Spradlin Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast reliable service.
Report a concern   January 31, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service fairly priced and the people were great made me feel very comfortable.
Report a concern   January 29, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Why did they use remanufactured torque converter on my 2017 GMC Tahoe?
Report a concern   January 29, 2026 — Rated 10 out of 10 by Terry Wilson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely service

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service has been unmatched on my last 2purchases. GM products are vehicles I have drove for years always been reliable. The salesman Kyle Young was off the charts.
Report a concern   January 28, 2026 — Rated 10 out of 10 by F.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle is great to work with!

Report a concern   January 28, 2026 — Rated 10 out of 10 by J.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly service. Wait time was very reasonable! price for maintenance of vehicle was reasonable. will come again.

Report a concern   January 28, 2026 — Rated 10 out of 10 by Edwin Price Don Franklin Somerset GM Service Department
What do you like about our products and services?

GM products & great friendly service. What could be better?
Report a concern   January 27, 2026 — Rated 9 out of 10 by Jackie Cummins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always polite and friendly

Report a concern   January 26, 2026 — Rated 10 out of 10 by F.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales people are friendly

Report a concern   January 26, 2026 — Rated 10 out of 10 by J.V. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great transaction

Report a concern   January 24, 2026 — Rated 9 out of 10 by B.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service and fast

Report a concern   January 23, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nothing
Report a concern   January 21, 2026 — Rated 10 out of 10 by P.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone nice and service was quick
Report a concern   January 21, 2026 — Rated 10 out of 10 by R.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Well satisfied

Report a concern   January 21, 2026 — Rated 9 out of 10 by C.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get scheduled

Report a concern   January 21, 2026 — Rated 10 out of 10 by Timothy Childers Don Franklin Somerset GM Service Department
What do you like about our products and services?

Was a great exsperiance

Report a concern   January 21, 2026 — Rated 10 out of 10 by Ronald Addington Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department

Report a concern   January 21, 2026 — Rated 10 out of 10 by Martha Nickelson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone I have met there has been kind and considerate and still getting the job done. Thank you.


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