Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 3, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I’ve bought three trucks from them and never had a problem. Their workers are very friendly and helpful.

Report a concern   July 3, 2025 — Rated 10 out of 10 by John Engle Don Franklin Somerset GM Service Department
What do you like about our products and services?

, Benney really takes care of me and all the rest of the guys that works there the guy that does the
The work on vehicles does a outstanding job and they know what they’re talking about and what they’re doing. God bless them all.
Report a concern   July 3, 2025 — Rated 10 out of 10 by J.C. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Y
Report a concern   July 3, 2025 — Rated 10 out of 10 by A.T. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Love my new Terrain! and the service was Great! Salesman took time to help us make sure we found the right vehicle.
Report a concern   July 3, 2025 — Rated 10 out of 10 by Wayne Cress Don Franklin Somerset GM Service Department
What do you like about our products and services?

Oil change and tire rotation. Completed the task in 35 minutes.👍
Report a concern   July 3, 2025 — Rated 10 out of 10 by John Vanover Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service

Report a concern   July 3, 2025 — Rated 10 out of 10 by G.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The salesman was great. Andrew Russ. Was pleasant to do business with.
Report a concern   July 1, 2025 — Rated 10 out of 10 by George Page Don Franklin Somerset GM Service Department
What do you like about our products and services?

Mechanic knows wha he is
Doing. Great job done

Report a concern   June 30, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and quick
Report a concern   June 30, 2025 — Rated 10 out of 10 by Karen Walker Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Everyone was super friendly

Report a concern   June 30, 2025 — Rated 10 out of 10 by N.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great communication from scheduling to answering questions. Service was on time and there was a comfortable place to wait.

Report a concern   June 30, 2025 — Rated 9 out of 10 by B.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good service

Report a concern   June 29, 2025 — Rated 9 out of 10 by Tina Campbell Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like that my oil change was only $52 & change.
Report a concern   June 29, 2025 — Rated 9 out of 10 by D.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very clean place.
Report a concern   June 29, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great product and personable service and exceptional value.

Report a concern   June 29, 2025 — Rated 10 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wait time was minimal..Shortest wait ever..

All staff extremely courteous in answering any questions-especially Dan-the gentleman who checked me in/out.

Report a concern   June 29, 2025 — Rated 10 out of 10 by Jerome Giesige Don Franklin Somerset GM Service Department
What do you like about our products and services?

Original equipment manufactured parts and friendly staff.
Report a concern   June 28, 2025 — Rated 10 out of 10 by John Moore Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast prompt service
Report a concern   June 28, 2025 — Rated 10 out of 10 by D.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Was happy with the service ,very unhappy with the warranty they sold me

Report a concern   June 28, 2025 — Rated 10 out of 10 by Jimmie Greene Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Matt was really helpful and patient with men
Got a great deal!
Report a concern   June 28, 2025 — Rated 10 out of 10 by Joey Warren Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good professional service

Report a concern   June 26, 2025 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great service

Report a concern   June 25, 2025 — Rated 10 out of 10 by B.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

very kind, usually always on time with service
Report a concern   June 24, 2025 — Rated 10 out of 10 by William Walker Jr Don Franklin Somerset GM Service Department
What do you like about our products and services?

The professionalism at this dealership is outstanding.
Report a concern   June 24, 2025 — Rated 10 out of 10 by Kimberly Lay Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The sales team very helpful and very nice all try and help to work out a affordable solution for what is best for each individual

Report a concern   June 23, 2025 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were extremely nice
Report a concern   June 23, 2025 — Rated 10 out of 10 by J.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice people , do a great job !Thank you
Report a concern   June 22, 2025 — Rated 10 out of 10 by Lonnie Reppert Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service staff is friendly, respectful, very informative, always punctual and anxious to help with and handle any vehicle service need I encounter. I HIGHLY recommend Don Franklin's service department.

Lonnie Reppert
Manager, CEO
Reppert Funeral Home Inc
Berea, KY

Report a concern   June 21, 2025 — Rated 10 out of 10 by Donnie Hunley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and courteous service.
Report a concern   June 21, 2025 — Rated 10 out of 10 by MATHEW Deaton Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great selection and pricing. Our salesman, Tracy Whitaker, was nothing short of amazing. Patient, assertive, detailed, kind, helpful, professional, everything we were looking for in someone to help us find our new vehicle. Give this man a raise and some praise! We will definitely be back to do business with Tracy to the future. Thank you!

Privacy Policy