Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 3, 2025 — Rated 10 out of 10 by G.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The salesman was great. Andrew Russ. Was pleasant to do business with.
Report a concern   July 1, 2025 — Rated 10 out of 10 by George Page Don Franklin Somerset GM Service Department
What do you like about our products and services?

Mechanic knows wha he is
Doing. Great job done

Report a concern   June 30, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and quick
Report a concern   June 30, 2025 — Rated 10 out of 10 by Karen Walker Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Everyone was super friendly

Report a concern   June 30, 2025 — Rated 10 out of 10 by N.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great communication from scheduling to answering questions. Service was on time and there was a comfortable place to wait.

Report a concern   June 30, 2025 — Rated 9 out of 10 by B.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good service

Report a concern   June 29, 2025 — Rated 9 out of 10 by Tina Campbell Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like that my oil change was only $52 & change.
Report a concern   June 29, 2025 — Rated 9 out of 10 by D.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very clean place.
Report a concern   June 29, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great product and personable service and exceptional value.

Report a concern   June 29, 2025 — Rated 10 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wait time was minimal..Shortest wait ever..

All staff extremely courteous in answering any questions-especially Dan-the gentleman who checked me in/out.

Report a concern   June 29, 2025 — Rated 10 out of 10 by Jerome Giesige Don Franklin Somerset GM Service Department
What do you like about our products and services?

Original equipment manufactured parts and friendly staff.
Report a concern   June 28, 2025 — Rated 10 out of 10 by John Moore Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast prompt service
Report a concern   June 28, 2025 — Rated 10 out of 10 by D.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Was happy with the service ,very unhappy with the warranty they sold me

Report a concern   June 28, 2025 — Rated 10 out of 10 by Jimmie Greene Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Matt was really helpful and patient with men
Got a great deal!
Report a concern   June 28, 2025 — Rated 10 out of 10 by Joey Warren Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good professional service

Report a concern   June 26, 2025 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great service

Report a concern   June 25, 2025 — Rated 10 out of 10 by B.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

very kind, usually always on time with service
Report a concern   June 24, 2025 — Rated 10 out of 10 by William Walker Jr Don Franklin Somerset GM Service Department
What do you like about our products and services?

The professionalism at this dealership is outstanding.
Report a concern   June 24, 2025 — Rated 10 out of 10 by Kimberly Lay Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The sales team very helpful and very nice all try and help to work out a affordable solution for what is best for each individual

Report a concern   June 23, 2025 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were extremely nice
Report a concern   June 23, 2025 — Rated 10 out of 10 by J.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice people , do a great job !Thank you
Report a concern   June 22, 2025 — Rated 10 out of 10 by Lonnie Reppert Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service staff is friendly, respectful, very informative, always punctual and anxious to help with and handle any vehicle service need I encounter. I HIGHLY recommend Don Franklin's service department.

Lonnie Reppert
Manager, CEO
Reppert Funeral Home Inc
Berea, KY

Report a concern   June 21, 2025 — Rated 10 out of 10 by Donnie Hunley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and courteous service.
Report a concern   June 21, 2025 — Rated 10 out of 10 by MATHEW Deaton Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great selection and pricing. Our salesman, Tracy Whitaker, was nothing short of amazing. Patient, assertive, detailed, kind, helpful, professional, everything we were looking for in someone to help us find our new vehicle. Give this man a raise and some praise! We will definitely be back to do business with Tracy to the future. Thank you!
Report a concern   June 21, 2025 — Rated 10 out of 10 by R.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good price and fast service. Friendly too.
Report a concern   June 21, 2025 — Rated 10 out of 10 by Megan Pruett Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is top notch. All of the guys who work there are polite and friendly. The lady on the phone always is too. I am not happy about the 3% charge for using a card, but that is my only complaint.
Report a concern   June 20, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional and timely service!
Report a concern   June 19, 2025 — Rated 10 out of 10 by E.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Outstanding customer service by Justin!! Thank you for the awesome service!!
Report a concern   June 19, 2025 — Rated 10 out of 10 by Tracy Byrd Don Franklin Somerset GM Service Department
What do you like about our products and services?

The services where divine...
Report a concern   June 19, 2025 — Rated 10 out of 10 by Kyle Helm Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

A lot of inventory, salesmen, and service outside the one location. Helpful friendly group that made the deal happen and headed out with a new ride.


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