Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   June 1, 2025 — Rated 10 out of 10 by Marilyn Douglas Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I was impressed c with your sales people. They treated us so nice.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Jerry Privett Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was scheduled in quickly for my service and my vehicle was well taken care of.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Samuel Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service Department is always professional and very efficient and do a great job.
Report a concern   June 1, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin Chevy GMC in Somerset always gets the job done right the first time or the proper or necessary maintenance done correctly. I always have a great experience working with the Service Team at Don Franklin Chevy GMC in Somerset.
Report a concern   June 1, 2025 — Rated 10 out of 10 by A.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Extremely quick on getting my vehicle fixed.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Larry Wilham Don Franklin Somerset GM Service Department
What do you like about our products and services?

We have always been treated the best at Don Franklin.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Tommy Wiley Don Franklin Somerset GM Service Department
What do you like about our products and services?

always great service there. Bennie is a great service writer.Having been in the business for over 40 years. I should know.
Report a concern   June 1, 2025 — Rated 9 out of 10 by J.G.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great People!
Report a concern   June 1, 2025 — Rated 10 out of 10 by Trevor Richardson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and knowledgeable supervisor advisors happy to help you with any problem.
Report a concern   June 1, 2025 — Rated 10 out of 10 by Tammy Collett Don Franklin Somerset GM Service Department
What do you like about our products and services?

Speedy response
Report a concern   June 1, 2025 — Rated 10 out of 10 by M.E. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

You had what I was looking for in a larger truck with good savings.
Report a concern   June 1, 2025 — Rated 10 out of 10 by W.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Austin in sales was very pleasant to work with. He seemed very knowledgeable on the different used vehicles we were looking at and steered us toward the options and features we wanted. All without being "pushy"!
Report a concern   May 30, 2025 — Rated 9 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was fast for oil change and DEF in my pick up
Report a concern   May 29, 2025 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love my Buick Encore that I purchased.
Report a concern   May 29, 2025 — Rated 10 out of 10 by Reece Patterson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and courteous

Report a concern   May 29, 2025 — Rated 10 out of 10 by Sherry Hensley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Employees are very quick, friendly and responsive. Great group of people.

Report a concern   May 29, 2025 — Rated 10 out of 10 by Patsy Thurman Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and Courteous people easy to assist! 10-out. Of 10 or higher

Report a concern   May 28, 2025 — Rated 10 out of 10 by Paul Young Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The moment we walked in we were very welcomed. They took time to listen to see what vehicle would fit our needs. They were patient and kind as we decided on our favorite. We love our new Buick Encore. A big shoutout to our nephew Booby Johnson for making my wife’s dreams come true.

Report a concern   May 27, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Enjoyed working with Brandon and Mr. Joe Cummins! Love Don Franklin
Report a concern   May 27, 2025 — Rated 10 out of 10 by S.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You all are very friendly and very quick and reasonable on your prices and work

Report a concern   May 26, 2025 — Rated 10 out of 10 by Alan Edwards Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Dealing with professional people that care and advise you like your family.
Report a concern   May 25, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff

Report a concern   May 25, 2025 — Rated 10 out of 10 by Mark Nester Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt service and nice people.
Report a concern   May 24, 2025 — Rated 10 out of 10 by B.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

He went above and beyond

Report a concern   May 24, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and efficient service.
Report a concern   May 24, 2025 — Rated 10 out of 10 by Robert Lamb Don Franklin Somerset GM Service Department
What do you like about our products and services?

On time … always professional

Report a concern   May 24, 2025 — Rated 10 out of 10 by G.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, friendly staff!
Report a concern   May 22, 2025 — Rated 10 out of 10 by R.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Speed and professionalism of service department
Report a concern   May 22, 2025 — Rated 10 out of 10 by Bruce Turner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service
Report a concern   May 22, 2025 — Rated 10 out of 10 by Jesse Parks Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was nice and professional. I got the service requested at a reasonable price.

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