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Customer Testimonials
very kind, usually always on time with service
The professionalism at this dealership is outstanding.
The sales team very helpful and very nice all try and help to work out a affordable solution for what is best for each individual
They were extremely nice
Very nice people , do a great job !Thank you
The service staff is friendly, respectful, very informative, always punctual and anxious to help with and handle any vehicle service need I encounter. I HIGHLY recommend Don Franklin's service department.
Lonnie Reppert
Manager, CEO
Reppert Funeral Home Inc
Berea, KY
Fast and courteous service.
Great selection and pricing. Our salesman, Tracy Whitaker, was nothing short of amazing. Patient, assertive, detailed, kind, helpful, professional, everything we were looking for in someone to help us find our new vehicle. Give this man a raise and some praise! We will definitely be back to do business with Tracy to the future. Thank you!
Good price and fast service. Friendly too.
Service department is top notch. All of the guys who work there are polite and friendly. The lady on the phone always is too. I am not happy about the 3% charge for using a card, but that is my only complaint.
Professional and timely service!
Outstanding customer service by Justin!! Thank you for the awesome service!!
The services where divine...
A lot of inventory, salesmen, and service outside the one location. Helpful friendly group that made the deal happen and headed out with a new ride.
Great service and awesome people
Fast friendly service . Discussed what they were going to do and why . In our case it was changing air filter and cabin filter in order to keep the Don Franklin bumper to bumper warranty.
I just purchased my third Traverse. Perfect sized vehicle for my family and needs.
Kyle Young in the Somerset location was awesome!
Quick service
Great service, great people!
My advisor Justin, was extremely professional and communicative.
He’s a ten star quality service advisor.
They got me in and out pretty quickly. Every one was friendly.
I love the GMC Acadia vehicle.
Great customer service!
Easy to deal with. Very friendly people.
Very courteous staff. Adequate waiting areas with playroom.
The customer service is amazing!
Friendly, prompt service. Very knowledgeable. Thank you.
Fast, courteous servi c e. They helped me save money on my service call.
None
Great service