Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 14, 2025 — Rated 10 out of 10 by R.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

In and out of service department quickly

Report a concern   July 14, 2025 — Rated 10 out of 10 by J.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Price on Buicks

Report a concern   July 14, 2025 — Rated 10 out of 10 by Raymond Shelton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly and professional service every time I’m there for service.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Jon Mick Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality and Service and the attitude of your service department Plus taking the time to work a customer in on short notice

Report a concern   July 14, 2025 — Rated 10 out of 10 by Freddie Gregory Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Service was great I like Chevy trucks

Report a concern   July 14, 2025 — Rated 10 out of 10 by S.V. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Employees are personable; Donovan Bryant was professional and down to earth.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Charles New Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Nice Salesman not pressed everything was explained to me love my Truck

Report a concern   July 14, 2025 — Rated 10 out of 10 by C.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The customer service!

Report a concern   July 14, 2025 — Rated 10 out of 10 by K.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

A+

Report a concern   July 14, 2025 — Rated 10 out of 10 by David Bland Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The friendliness of the staff

Report a concern   July 14, 2025 — Rated 10 out of 10 by F.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I like chevy

Report a concern   July 14, 2025 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?


Very.friendly and helpful best staff

Report a concern   July 14, 2025 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Gets work done in reasonable time

Report a concern   July 14, 2025 — Rated 10 out of 10 by C.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Services has always been very good! People friendly and courteous! Have not had any problems!

Report a concern   July 14, 2025 — Rated 10 out of 10 by Lauren Leonard Don Franklin Somerset GM Service Department
What do you like about our products and services?

Awesome service

Report a concern   July 14, 2025 — Rated 10 out of 10 by Roy Godsey Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Was please with the service and hospitality.

Report a concern   July 8, 2025 — Rated 10 out of 10 by Betty Niemann Don Franklin Somerset GM Service Department
What do you like about our products and services?

Reasonable price, great service friendly 👍

Report a concern   July 8, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Scheduling an oil change is usually fast.
Also check in is a breeze when I leave my truck the night b4..

Report a concern   July 8, 2025 — Rated 10 out of 10 by O.A. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Everything especially my salesman but he does need a office an we will do business with you again we're very satisfied

Report a concern   July 8, 2025 — Rated 10 out of 10 by Hilton Duncan Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and friendly customer service

Report a concern   July 8, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You found the issue right away that a local shop tried to lie to me about.

Report a concern   July 8, 2025 — Rated 10 out of 10 by Bill Kleckner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Enough service reps and easy service access. Pricing is reasonable. Very busy when I’ve gone in but quick to get service work completed with an appt.

Report a concern   July 7, 2025 — Rated 10 out of 10 by Amy Thomas Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great experience. Salesman was extremely nice and helpful!

Report a concern   July 6, 2025 — Rated 10 out of 10 by Danny Cook Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly

Report a concern   July 6, 2025 — Rated 10 out of 10 by E.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is very good

Report a concern   July 5, 2025 — Rated 10 out of 10 by John Phillippe Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service no complaints

Report a concern   July 5, 2025 — Rated 10 out of 10 by T.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was great but the time spent waiting on my vehicle was too long. I was told 2 hours I was there 3 1/2 hours.

Report a concern   July 5, 2025 — Rated 10 out of 10 by R.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

All the workers were very friendly and helpful.

Report a concern   July 5, 2025 — Rated 10 out of 10 by P.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service, great Parts Dept

Report a concern   July 4, 2025 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department was great!


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